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New build randomly shutting down.

post #1 of 14
Thread Starter 
I recently made a new build for a friends brother. The problem with the build is that it is randomly shutting down. The temperatures are doing pretty good so I am very sure they are not the cause. Temps at idle are about 36C max 49C. Another problem I noticed was when I tried to use the mouse it seemed very laggy but that could be because it is a cheap wireless.

When I want to turn the computer back on for him it will not work if i just push the power button. I have to turn the PSU off and hold the button down until the light turns off then it can be turned on again. It does however shut down again.

Parts are
Sabertooth AM3+
Phenom 2 X4 955
2x2GB Ripjaw @ 1600MHz
Corsair 650W

Also when I was standing in the room it is possible I heard a fan die not even a second and start back up. Can only really hear one of the fans. Possible link to the PSU?

Thanks for any help.
    
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post #2 of 14
From what I see, either a few power connectors are loose, you have a defective motherboard, or yes, your PSU is defective. Have you tried looking physically back into the build for any perhaps loose connections, broken/torn wires/cables, or perhaps a dent, bump, scratch, or unusual opening in either the motherboard or PSU? Seems like some component is defective, and if not.. perhaps it's Windows or Linux or whatever he's running on the build. Hope this helps.
    
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post #3 of 14
Thread Starter 
Quote:
Originally Posted by X-Country Dude96 View Post
From what I see, either a few power connectors are loose, you have a defective motherboard, or yes, your PSU is defective. Have you tried looking physically back into the build for any perhaps loose connections, broken/torn wires/cables, or perhaps a dent, bump, scratch, or unusual opening in either the motherboard or PSU? Seems like some component is defective, and if not.. perhaps it's Windows or Linux or whatever he's running on the build. Hope this helps.
Yes I have checked all connections. All parts appear all to be in perfect shape visibly and I checked connections. I was thinking of running repairs on Win7 I'll be sure to try that as a next step.
    
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2x Samsung 320 gig (RAID 0) WD 500 gig ASUS DVD drive Win 7 64 bit and Ubuntu 10.10 3x Acer P215H 
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post #4 of 14
Quote:
Originally Posted by UbNub View Post
Yes I have checked all connections. All parts appear all to be in perfect shape visibly and I checked connections. I was thinking of running repairs on Win7 I'll be sure to try that as a next step.
Hmm, sounds like a good plan. If all else fails, would a fresh install of W7 be too much of a hassle for him? OOH, and I almost forgot. It may be a bit dangerous but that's what overclock.net is all about, right? Flashing the BIOS to the latest available version might do the trick for all these booting/shutdown issues.. but then again, from what you've put out, it's hard to tell. It's way too general. I sincerely hope all is resolved.
    
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post #5 of 14
Thread Starter 
Quote:
Originally Posted by X-Country Dude96 View Post
Hmm, sounds like a good plan. If all else fails, would a fresh install of W7 be too much of a hassle for him? OOH, and I almost forgot. It may be a bit dangerous but that's what overclock.net is all about, right? Flashing the BIOS to the latest available version might do the trick for all these booting/shutdown issues.. but then again, from what you've put out, it's hard to tell. It's way too general. I sincerely hope all is resolved.
Yeah I considered falshing it. But If I had to RMA it would they still take it then?
    
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Hard DriveOptical DriveOSMonitor
2x Samsung 320 gig (RAID 0) WD 500 gig ASUS DVD drive Win 7 64 bit and Ubuntu 10.10 3x Acer P215H 
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post #6 of 14
Um, I doubt it.. unless you stay quiet about what happened. Depending on the manufacturer, some might care and look further into what happened, some might just fill out the paperwork, and take it.
    
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Hard DriveHard DriveHard DriveHard Drive
Patriot Pyro 60GB Seagate Barracuda 400GB Samsung 830 128GB SanDisk Extreme 120GB 
Optical DriveCoolingOSMonitor
ASUS 24x DVD RW Cooler Master Hyper 212 Plus  Windows 10  VIZIO M220V 
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Hard DriveHard DriveHard DriveHard Drive
Patriot Pyro 60GB Seagate Barracuda 400GB Samsung 830 128GB SanDisk Extreme 120GB 
Optical DriveCoolingOSMonitor
ASUS 24x DVD RW Cooler Master Hyper 212 Plus  Windows 10  VIZIO M220V 
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post #7 of 14
Thread Starter 
I ran windows 7 repair but it was a no go. Also unplugged his wireless mouse and useed a wire one because I have had wireless mice cause problems before. I'm thinking maybe resetting the CMOS? how would I do this on the Sabertooth I've actually never done it.
    
CPUMotherboardGraphicsRAM
Phenom ii X4 965BE ASUS Crosshair IV Formula Sapphire HD5770 and VaporX 5770 4x2GB G-Skill 1600MHz 
Hard DriveOptical DriveOSMonitor
2x Samsung 320 gig (RAID 0) WD 500 gig ASUS DVD drive Win 7 64 bit and Ubuntu 10.10 3x Acer P215H 
KeyboardPowerCaseMouse
Microsoft sidewinder Corsair 650Watt HAF X G9x 
Mouse Pad
X Trac Ripper 
  hide details  
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CPUMotherboardGraphicsRAM
Phenom ii X4 965BE ASUS Crosshair IV Formula Sapphire HD5770 and VaporX 5770 4x2GB G-Skill 1600MHz 
Hard DriveOptical DriveOSMonitor
2x Samsung 320 gig (RAID 0) WD 500 gig ASUS DVD drive Win 7 64 bit and Ubuntu 10.10 3x Acer P215H 
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post #8 of 14
Remove the motherboard from the case and disconnect an unnecessary items like dvd drive etc.

See if that fixes it and then start adding things back until the problem returns...
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post #9 of 14
Thread Starter 
Is the removing from case to see if there is a short? It'll be a while until i find out because it's 2-4 hours before it shuts down.

Edit: Might seem like a dumb question but do I remove stuff like the Hard drive? Or do I need it to boot into windows?
Edited by UbNub - 8/22/11 at 3:33pm
    
CPUMotherboardGraphicsRAM
Phenom ii X4 965BE ASUS Crosshair IV Formula Sapphire HD5770 and VaporX 5770 4x2GB G-Skill 1600MHz 
Hard DriveOptical DriveOSMonitor
2x Samsung 320 gig (RAID 0) WD 500 gig ASUS DVD drive Win 7 64 bit and Ubuntu 10.10 3x Acer P215H 
KeyboardPowerCaseMouse
Microsoft sidewinder Corsair 650Watt HAF X G9x 
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CPUMotherboardGraphicsRAM
Phenom ii X4 965BE ASUS Crosshair IV Formula Sapphire HD5770 and VaporX 5770 4x2GB G-Skill 1600MHz 
Hard DriveOptical DriveOSMonitor
2x Samsung 320 gig (RAID 0) WD 500 gig ASUS DVD drive Win 7 64 bit and Ubuntu 10.10 3x Acer P215H 
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post #10 of 14
Quote:
Originally Posted by UbNub View Post
Is the removing from case to see if there is a short? It'll be a while until i find out because it's 2-4 hours before it shuts down.
Yes that is why to remove it. I had a problem like this once and it turned out that one of the power plugs was occasionally touching the case. And when it did, the system would reboot immediately. ( Was with a Corsair PSU too )

Quote:
Originally Posted by UbNub View Post
Edit: Might seem like a dumb question but do I remove stuff like the Hard drive? Or do I need it to boot into windows?
Keep the drive connected, boot into windows and use computer as usual for a few days if necessary to make sure it doesn't reboot anymore.
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