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My ISP is insane. - Page 4

post #31 of 56
Quote:
Originally Posted by levontraut View Post
hell. on my plan i got a 50 meg line and uncaped and it is only 32 pounds a month.

last month i was on 2 terabytes.
£32s nice. I pay £45 for the same thing. Virgin Media I presume.

We ONLY have an Interne / Broadband line, no phone or TV, thus the price hike.
And 2 Terras a month? That's not much.

I got 300 GB down in 1 day, 4TB over that month, and 700GB uploaded..
Swiftly followed by a letter from 'them' explaining that I'm having a 'Detrimental Effect' on my local area..
Can't wait till the Fibre deals come out.. 100Mbit, I'm going for a new monthly record <3

Quote:
Originally Posted by S.M. View Post
Well I'm putting together a plan of action.

I last renewed my contract in June, and it is a 12 month contract ending next june. In this contract it states nothing of a bandwidth cap. And in this contract it clearly states $40 a month.

I'm going to press the issue that they are not operating their business in compliance of a legal contract. If they give me fuss I will get in touch with the BBB.
I love a good PoA, and sorry that you're getting screwed over so badly. :|
As others have stated, contact the BBB, I'm sure Wave will tuck tails and run... xD

@redsunx You do pose a good point, when out of contact, it's exactly as read 'Out of Contact' they have the right (as opposed to morals) to price hike to whatever they feel like.
The same usually happens with Mobile Phone Contracts..
Edited by ShadowEW - 8/22/11 at 4:09am
 
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post #32 of 56
Quote:
Originally Posted by levontraut View Post
hell. on my plan i got a 50 meg line and uncaped and it is only 32 pounds a month.

last month i was on 2 terabytes.
Yeah...we're not concerned about YOU.


OP: Do you have a copy of the contract?If you signed to pay $50 a month for say 12 months and it's only been 6, raise hell. If you get pissed enough they'll probably credit you for the next 6 months. They obviously need your business if they're doing that. But if your deal contract is up, then what they're doing is perfectly legal
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post #33 of 56
Quote:
Originally Posted by S.M. View Post
I have been paying for a 3.5MB connection for 4 years from one company because they are a monopoly in my area. And every single month I have had it the price has increased. I pay $50 a month for a 3.5MB connection with 350kb upload.

Yeah, $50. No TV or phone combo. Just cable internet.

Today I get a letter in the mail that says I am transferring too much information monthly, and that they are going to give me a $5 surcharge for every 25GB of data over MY LIMIT of 100GB PER MONTH.

Last month while I was working 40 hours a week, I transferred just over 300GB of data.

They have no option to upgrade my limit of transferred data. All speed plans only allow 100GB per month.

What do I do?

http://www.wavebroadband.com/product.php?id=1
Easy. Switch to FiOS. 15MB/5MB at 49.99 no data cap limit.
And no charges afterward. I easily reach 15TB-20TB on my Server. Not even 1 cent charged extra.

Here is the bundle I'm on but I upgraded to 50/20 internet.
Extreme HD[Pretty Much close to 97% Channels][And it has Soap opera's for you ]
25/15MBS Line. No Data Limit(I forgot. All plans have no data limit)
And FiOS phone service. Long range and unlimited talk.

Did I mention for only 99.99 a month

~Alex
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post #34 of 56
Man american sucks for internet, I get 4.5 mbs down and 240kbs up. And unfortunately this cable company also has a monopoly, but crap like this is everywhere.
post #35 of 56
Sounds like you have a choice, pay double for business or don't work from home.

Btw have you tried seeing if Verizon is in your area?
post #36 of 56
I pay $79.99 + tax and modem rental comes out to over $90.00 a month just for the internet. That is for a 25 meg down/1 meg up and a $1.00 a gig over my limit of 125 gig to a maximum of $50.00 pure highway robbery. Lets face it first they screw you...then they really screw you when your not looking!!
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post #37 of 56
Guys Don't quote spam. Please.
post #38 of 56
I work for internode australia, I get 1TB a month with home and phone at 24mbit/2mbit for 90 bucks a month, though i probably don't count due to employee discount
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post #39 of 56
I read ISP as IPS at first sight. lol
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post #40 of 56
i pay $80 a month for 5GB of Data at 1mb download .5 upload stupid house on the lake with no cable or dsl :-(
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