Originally Posted by X-PREDATOR
post pics when ya get it please..maybe either the manufacters factories are sliiping....newegg are being nasty..or the middle men - couriers..are tampering with the product..
all i know is something has to be done to rectify these problems..phanteks..i hope you see this...i hope your working on this issue and going to give these unhappy peeps the royall treatment by full refund and replacing the coolers with new error free ones...
The first 2 PH-TC14PEs were from Amazon, and within 7 serial numbers of each other. I decided to order one from Newegg to see how it compares to the ones that I got from Amazon. I'll also note the serial number of the Newegg cooler and see how close it is to the 2 Amazon coolers.
I don't know how widespread the problem is, but I'm guessing this is just a bad batch. And I'm sure it will cool perfectly fine, though I'm guessing the kinks do block the effective flow of liquid / vapor in the heat pipes a little bit.
Most of the complaints recently have involved black PH-TC14PEs, and Amazon and Newegg sell the black cooler for $10 - $15 less than the other colors. Maybe there's a bad batch of blacks that they're trying to get rid of by pricing them lower.Edited by coelacanth - 9/19/13 at 12:20pm