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Zotac GTX 580 brand new, artifacts already? - Page 5

post #41 of 85
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Quote:
Originally Posted by consumer View Post
thats what you get for buying zotac garbage cards , second rate in every way. always spend extra to get the evga or msi
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post #42 of 85
Quote:
Originally Posted by consumer View Post
thats what you get for buying zotac garbage cards , second rate in every way. always spend extra to get the evga or msi


Second rate how? Because you read about it on the Internet from someone else?

For a brand new reference GTX 580 that costs less than $350, I think he did pretty good. In fact, a sub $700 GTX 580 SLI setup, is a hell of deal no matter whose sticker is on the card itself. Please show me a similar deal for brand new cards from EVGA and MSI that I can buy today.

Yes, the low stock voltage is a misstep on Zotac's part, but it's an easy fix with MSI Afterburner, so that is a moot point.

So really, what about them is second rate? The colors of the card? The quality of DVD disc that they use for the free game? The thick cardboard they use for their packaging? The dragon/dinosaur graphic? Their version of a lifetime warranty?

Have you, yourself, or know of someone, personally, that has dealt with their customer service? If you know something or have a real life experience to share, please do. I would love to hear why there's such scorn over this company. Otherwise, baseless comments don't really help further the discussion.

In fact, this is the sort of attitude that needs to be changed around here - the mentality that "if it's not made by company X, it's crap" is really childish. If this market needs anything, it is *MORE* competition from up and coming companies to keep pricing in check. If all we ever bought were EVGA and MSI, we would be paying A LOT more than we already are.

Contrary to what you may believe, all companies (regardless of the image and reputation they portray) are in the business to make money - they are not your friends. The only thing you should be loyal to, is your wallet.
     
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post #43 of 85
I totally agree with the above post.. I have had my Zotac GTX 580 since December and haven't had any problems. And have gamed on the card for a couple of months at 850/1702/2100@1.05v rock solid. I do agree that I have not dealt with their RMA departmant as of yet, so I can't really comment on that..
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post #44 of 85
Hey Guys just wanted to post my experience with this card and company and also give some advice to user's who use the GTX 580 Amp in hopes that it will help them.

I use the Zotac GTX 580 Amp I bought it open box for a good deal but unfortunatly it gave me issues so had to RMA it when I RMA'd the card it took about 2 and a half weeks through the whole proccess to recieve my replacement.

Zotac Customer service for me was perfect they kept in touch with me and responded to all my question's in a timely manner.

One thing I noticed with the GTX 580 Amp is that the stock voltage on the first card was 1.00v and the second card came in at 1.013v... both of these cards crashed alot at these settings especialy in DX11 games the way I fixed both of these cards for stability was up the voltage to 1.025v and the card has been rock solid for me with good temperatures at this voltage.

The best game I have found to check stability has been Crysis 2 with DX11 HIRES pack/add ons...this game will crash within the first 5-10 minutes of game play if your voltage is to low for me trying to clock the GTX 580 AMP any higher than 815 with 1.025v in Crysis 2 would cause it to crash I simply leave it the way it came to me from Zotac but increase the voltage to 1.025v through MSA Afterburner. Good Luck
post #45 of 85
Quote:
Second rate how? Because you read about it on the Internet from someone else?
Oh my dear friend I have owned 2 Zotac cards both AMP editions both RMA'd with 2 weeks ,so I can say with confidence that in my experience they are unreliable.

Quote:
If all we ever bought were EVGA and MSI, we would be paying A LOT more than we already are.
I agree with this 100%, I shouldn't have to pay $600 for a MSI 580 3GB but companies like zotac have make quality products first to make a real difference.

It can be done look at ASrock who now do make quality stuff on par with the competition. If Zotac puts money into research and development they can improve no doubt.

But I just call it as I see it though
    
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post #46 of 85
Voltage is too low for the AMPs 815MHz clock.

Give it some more.
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post #47 of 85
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Quote:
Originally Posted by blackbalt89 View Post
Voltage is too low for the AMPs 815MHz clock.

Give it some more.
which one would you recommend?

1.013 or 1.025?
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post #48 of 85
Quote:
Originally Posted by steven88 View Post
which one would you recommend?

1.013 or 1.025?
Definitely give it a shot at the next step 1.013v and see if it cures the problems.

If not the only other option would be to raise it to 1.025v. Shouldn't make temps that much higher.

Hell one of my EVGA 580s has a stock VID of 1.013v and the other 1.025v but the system crashes in Crysis 2 because one of the cards VIDs is too low so it must be increased to 1.038v.
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post #49 of 85
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Originally Posted by consumer View Post
Oh my dear friend I have owned 2 Zotac cards both AMP editions both RMA'd with 2 weeks ,so I can say with confidence that in my experience they are unreliable.
And were both of your cards suffering from low voltage, same as almost every other Zotac AMP? Did you try adjusting the voltage before initiating an RMA? When you did the RMA, did you receive working replacements? What did Zotac do wrong that EVGA and MSI somehow seem to do so right?

These are all pertinent pieces of information that seem to have been conveniently omitted.

Quite frankly, I don't care for finding out first-hand how good a warranty replacement program is either from *any* company (no matter how good they may treat you), but sadly, life happens and stuff breaks. The point of this whole thread is how good of service Zotac was able to provide and how well they hold true to their word. Plainly saying that your cards didn't work, and therefore handing down judgment that the brand, as a whole, is unreliable is less than helpful.

It's no different then me saying Honda as a whole is an unreliable car manufacturer because I had brake issues much earlier than expected.

Quote:
Originally Posted by consumer View Post
I agree with this 100%, I shouldn't have to pay $600 for a MSI 580 3GB but companies like zotac have make quality products first to make a real difference.

It can be done look at ASrock who now do make quality stuff on par with the competition. If Zotac puts money into research and development they can improve no doubt.

But I just call it as I see it though
You do realize that Zotac doesn't exactly *make* anything right? In fact, most of EVGA's own lineup is comprised of reference design boards, same as what Zotac offers. This is no different than what MSI, Gigabyte, and Asus all were selling during the initial launch of the GTX 500 series (or any other series for that matter). The differences in quality and craftsmanship is nil, so long as you are comparing all reference based cards.

R&D is a fantastic term to throw around carelessly and discuss on this forum, but in the end, an actual company needs capital in order to even think about investing into that. We haven't even talked about the money needed to begin production, marketing, and distribution, assuming anyone even wants to buy the product in the first place. For a small company, all of these resources might be a lot harder to come by in real life.

While I think Asrock is a fine example for how a small company can rise above and stand on its own with innovative products (nevermind the fact that it had the backing of a gigantic player in the whole computer industry), they were fortunate enough to be in an atypical situation and time where they sustained themselves.

So what happens to the other small fry? Well, they need to find other ways to distinguish themselves. If a company cannot provide a unique product, a few examples of how to make up for it is through competitive pricing, customer support, and/or packaged incentives like freebies and promotional. Coincidentally, how do you think EVGA got their start?

You're going to have to try better than "calling it" what you think you see.
     
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post #50 of 85
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reference is pretty much all the same as far a i'm concerned
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