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Zotac GTX 580 brand new, artifacts already? - Page 6

post #51 of 85
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haha hey i just noticed, the increments go +0.012 or +0.013 every time

I don't have any experience doing increments...I use to just slide it all the way to the max, or stock...lol....pretty much everybody told me that max allowed voltage in afterburner is just fine as long as you watch the temps...so I always slid them to max and cranked up my clocks as high as I could
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post #52 of 85
Quote:
Originally Posted by covertash View Post
You're going to have to try better than "calling it" what you think you see.
No I don't, I really can't be bothered to expand any further either.

Things do break sure, but Zotac breaks quicker.
    
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post #53 of 85
Quote:
Originally Posted by consumer View Post
No I don't, I really can't be bothered to expand any further either.

Things do break sure, but Zotac breaks quicker.
That's about as unsubstantiated of a claim as it can get. Lol, but you can't be bothered, huh? Yet, you're still bothering, so...

I'm not sure how you were able to make such a drastic conclusion based on two cards, but hey, like I said, life happens and what's important is how the company treats you to make things right, am I correct? Yet you still haven't even answered my questions, which can *actually* make helpful contributions to this discussion:

Quote:
Originally Posted by covertash View Post
And were both of your cards suffering from low voltage, same as almost every other Zotac AMP? Did you try adjusting the voltage before initiating an RMA? When you did the RMA, did you receive working replacements? What did Zotac do wrong that EVGA and MSI somehow seem to do so right?
I would understand and have no problem with what you're saying if, for example, they did not repair or replace your cards, they returned bad cards (or the same defective cards) to you, or they made fun of and called you names over the phone. Can't you "bother" to at least give us something besides "they suck"? At least that would help give us a glimpse of your experience with their support.

Otherwise, it sounds like you are not being forthcoming with the whole story, in that it may have just been as simple of a fix as raising the voltage and turning up the fan speed. If that's the case, own up and move on. No one really cares to dwell in your misfortunes - all that matters is what was actually done to try and resolve your issue.
     
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post #54 of 85
I'll weigh in on this as well.

I was a part of the great Zotac AMP! GTX 580 stampede of 2011 as well, and since receiving my card Saturday, I have put it through the wringer. I've ran OCCT for 30 minutes on 4 seperate occasions, no artifacts - no problems. I've played 3/4 of the way through Warhammer 40k: Space Marine (2x, stupid Steam cloud), I've ran Furmark...no problems....at all.

Seeing as how this is a reference board, I'm sure it's a bios problem you guys are having (like you already know). I can say that I've never owned a Zotac card before, but have owned one of their ITX boards, and it was fantastic. I know Juggalo had a pleasant experience with their RMA dept as well.
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post #55 of 85
Quote:
Can't you "bother" to at least give us something besides "they suck"?
Well their AMP edition cards have a history off being low quality in MY experience. Voltage problems being the main issue amongst others. First came the artifacts, then the in game crashes and then BSOD's and so on until they finally laid down and died.

I'll give them one thing they are good with rma's, life time warranty is great and they do replace cards fairly quickly.

Quote:
all that matters is what was actually done to try and resolve your issue.
What matters is I'm spending $400 on a card that is inferior, there is a reason why they are entry level cards and the cheapest off the cheap. They cut corners and costs at the manufacturing level i.e their cooling solutions/fans and on other parts to be able to make a profit at their price point.

5 years ago MSI hardly existed, now they have the best performing cards on the market by a mile. They kill the competition with their cooling solutions and fans. That's what happens when you put in research dollars,you get better productivity and performance.

If Zotac does the same they will get much better too


Quote:
Otherwise, it sounds like you are not being forthcoming with the whole story, in that it may have just been as simple of a fix as raising the voltage and turning up the fan speed.
Full story? Not sure what your on about there, If it was as simple as a fan tweak well I'd still have them.

Quote:
What did Zotac do wrong that EVGA and MSI somehow seem to do so right?
Zotac couldn't get even close EVGA's quality control & customer service when dealing with warranty, they can't come even close in performance compared to MSI. It's simple they are a budget brand, it works but don't expect miricles
Edited by consumer - 9/19/11 at 8:54am
    
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post #56 of 85
^^^

I'd be more inclined to agree with you if we weren't talking about reference boards.

The issue more than likely lies in the bios. Apparently ASUS and MSI had the same problems, but corrected it early on.
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post #57 of 85
Quote:
Originally Posted by steven88 View Post
haha hey i just noticed, the increments go +0.012 or +0.013 every time
Yeah, it's actually .0125 so it gets rounded up when the 4th decimal place is a 5. Which is why it goes .013, .025, .038, .050...
post #58 of 85
Thread Starter 
apparently theres a thread over at the Zotac forums...quite a few people with 580s or 570 series cards are crashing with DX11 titles...they say a simple voltage increase should do the trick...but the customers are asking for a bios flash since it is a known issue among the nvidia community.

I'll be watching that thread closely...I know you're in it wholeeo....it kinda sucks how Zotac is extremely dead in the forums...I mean with EVGA they reply like instantly...theres probably 10 staff members just hawking the forums at EVGA
Edited by steven88 - 9/19/11 at 10:44am
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post #59 of 85
Yeah, that's one thing I'm not too fond of is their online support thus far. First day before putting my water blocks on my cards I had done a E-Chat with support to ask them if installing the block would void my warranty. The guy chatting with me immediately stated that it would void it then posted an excerpt from the warranty terms which clearly stated it would not.

Then their forums are pretty much dead. Other than that I'm loving my 580s.
post #60 of 85
Quote:
Originally Posted by consumer View Post
Well their AMP edition cards have a history off being low quality in MY experience. Voltage problems being the main issue amongst others. First came the artifacts, then the in game crashes and then BSOD's and so on until they finally laid down and died.

I'll give them one thing they are good with rma's, life time warranty is great and they do replace cards fairly quickly.
There we go! Thank you! THIS is the useful information that should have been in the first post.

Although, you haven't answered whether if you adjusted the voltage in any capacity, it sounds like this was the source of all of your issues.

Quote:
Originally Posted by consumer View Post
What matters is I'm spending $400 on a card that is inferior, there is a reason why they are entry level cards and the cheapest off the cheap. They cut corners and costs at the manufacturing level i.e their cooling solutions/fans and on other parts to be able to make a profit at their price point.
I have one Zotac and two EVGA GTX 580's - they are EXACTLY the same. The cooler is also the exact same vapor chamber design as any other reference card. Unless, somehow the yellow paint on the circuitry somehow degrades the quality of the power delivery, I don't see where you came up with, much less prove, that Zotac is cutting corners.

Quote:
Originally Posted by consumer View Post
5 years ago MSI hardly existed, now they have the best performing cards on the market by a mile. They kill the competition with their cooling solutions and fans. That's what happens when you put in research dollars,you get better productivity and performance.

If Zotac does the same they will get much better too
It's like comparing apples to oranges, as MSI also has their own manufacturing facilities and vast amount of resources. They have also been around for quite some time, so I'm not sure what you mean that they hardly existed.

Regardless, you're expecting a small time company to just magically pluck money from trees and take big risks in investing. It sounds so simple and easy for us, but then again it's not our money on the line.

Quote:
Originally Posted by consumer View Post
Full story? Not sure what your on about there, If it was as simple as a fan tweak well I'd still have them.
Actually, it's moreso a voltage tweak, as mentioned above (not that it couldn't have been an overheating issue though). Again, did you do any voltage adjustment?

Quote:
Originally Posted by consumer View Post
Zotac couldn't get even close EVGA's quality control & customer service when dealing with warranty, they can't come even close in performance compared to MSI. It's simple they are a budget brand, it works but don't expect miricles
Yes, EVGA and MSI, for all intents and purposes, are more established companies. We get that. They have also been around much longer and have much more resources compared to the young up-and-comer, Zotac. But a reference card is a reference card - the only thing they can skimp on is the support and packaging.

If you want a real budget brand, look at ECS. They sell GTX 580's as well, but they are reference cards, same as everyone else. I'd be interested in knowing if you think they also are cutting corners as well and somehow producing sub par quality cards.
     
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