Originally Posted by Corsair Joseph
I've seen the reasons why the discontent with the 500R and I think the ones you have pointed are pretty fair, especially the rattle part and where it does't sit properly, which I think is a defect on the case' frame. I can tell you right now that it is not case for every single unit. It must have something to do with the frame not being all squared. We can take care of that for you if you want, just let me know.
To be fair though, the 500R do have its strong points and it is pretty competitive in its price point. I understand that it is not for everyone, but for those who already owned it, a good percentage of them are pretty happy with the case.
I should of swapped it when I got it as one of the feet wasn't on the case properly and when I fitted it correctly it rocked back and forth, the vibrations inside has nothing to do with this however as the metal is pretty thin (the case was made during the recession so it's likely to save costs) the roof needed to be an inch or so higher and the entire case needed to be an inch wider, especially for cable management which I've tried and tried and tried again to tame with a non-modular TX750V2 again from yourselves. As I've modded the case for my needs now there is no chance of getting a replacement, I did ask for replacement cable tidy grommets but as the case was purchased in 2012 I was told I'd have to buy them. All my cables are now coated with black rubber from them degrading which is also a problem with the C70 range I believe?
It's true SOME of my issues with this case are down to one minor fault but most of them are design choices made by the case designers trying their best to answer a brief they had been given by people higher up, I can understand this as a graphic design student myself. I still fail to see why 27mm was given to allow your own branded AIO coolers but no choice was given to us as consumers to swap from an AIO unit to custom loops. It's just a lack of foresight unfortunately but I guess it wasn't designed for this in mind.
At the time this case was pretty expensive and I think my expectations where higher than what the case could deliver. Anyway I'm sure there are lots of people happy with this case and the others within it's range but unfortunately for me it left a lot to be desired sadly.