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Gateway P7805u FX black screen/freeze! Help requested!

post #1 of 10
Thread Starter 
Hi there! This is my first post here… hope I get it right.

So, the thing is, my video card kicked the bucket. If I put pressure on the chassis at all the screen artifacts and the system freezes. Even when sitting on a table untouched, if I run a 3D application it does the same thing, sometimes even without GPU use at all (like internet navigation, or running MS Office for more than 2 hours)... I've already pulled the thing apart completely. Everything is clean, nothing looks unusual (cooling, etc). Put it back together, no fix. In fact, the notebook itself looks like new after almost 3 years. Currently using Win 7 Ultimate x64, latest video drivers, and 8GB Kingston RAM upgrade.

Installed a temperature monitoring software (AIDA 64 Extreme), did some tests that gave me approximately 39-45°C in both cores / 45-50°C for processor and GPU in ‘light’ applications, UP TO 60-65°C / 70-85°C, same components under higher stress or games (no matter the resolution or detail level).

Frequently, 10 minutes (sometimes much more, or less) of gaming is sufficient to reproduce the problem. The screen turns black and the game/sound freezes seconds later; I am obligated to reboot.

Did some research, found a good amount of Gateway P7805u buyers facing the same problem; some say Intel/NVIDIA had many issues involving this specific motherboard series, that they even promoted a big recall (in the US) trying to fix it.

Some hardware/support stores which I visited didn’t find any structural problems, and did not give me any diagnosis either (only said that it was CPU/GPU related, though unknown issue). Contacted Gateway/ACER, and they told me that these parts are not produced anymore, advising that it would be better to pass it up.

The point is: this is still a good laptop, and IF I could solve this problem, I would sell it for some profit (yes, here in Brazil people still pay a reasonable amount for a mint-condition, medium specs imported machine, thus giving me partial resources towards buying a new gaming model).

Please, I seriously need some advice:

-What can this problem be?
-Is there any way to fix it or even upgrade it (if I need to replace some components)?
-If YES, WHAT should I replace and WHERE can I buy those parts (eBay or online stores in the US)?


I would really appreciate any help available out there. Best regards from Brazil!!!
    
CPUMotherboardGraphicsRAM
[Intel] P8400 2.26GHz [Intel] PM45 [Nvidia] GeForce 9800M GTS [Kingston] 8GB DDR3 
Hard DriveOSMonitor
[Western Digital] 320GB Scorpio Black [Microsoft] Windows 7 Ultimate x64 [LG Philips] 17,1" WUXGA 
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[Intel] P8400 2.26GHz [Intel] PM45 [Nvidia] GeForce 9800M GTS [Kingston] 8GB DDR3 
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[Western Digital] 320GB Scorpio Black [Microsoft] Windows 7 Ultimate x64 [LG Philips] 17,1" WUXGA 
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post #2 of 10
Sounds like the gpu is going out, my 6860fx has seen the oven 3 times now
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CPUMotherboardGraphicsRAM
2700K 4.6 Gigabyte Z68X-UD4 Msi R9 270X 8GB 1333 DDR3 
Hard DriveCoolingOSMonitor
SSD + 7 other drives H100 Windows 7 Ultimate 64-bit Asus 23in 
KeyboardPowerCaseMouse
Rosewill Mech EVGA 750 Rosewill Thor MX518 
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Steelseries 
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(14 items)
 
  
CPUMotherboardGraphicsRAM
2700K 4.6 Gigabyte Z68X-UD4 Msi R9 270X 8GB 1333 DDR3 
Hard DriveCoolingOSMonitor
SSD + 7 other drives H100 Windows 7 Ultimate 64-bit Asus 23in 
KeyboardPowerCaseMouse
Rosewill Mech EVGA 750 Rosewill Thor MX518 
Mouse Pad
Steelseries 
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post #3 of 10
Yeah, I had the very similar problem once. It could be that the GPU dies, but it can be anything not related with GPU or the graphic driver. Try to reformat the drive with clean OS and install stock graphic driver to see what happens. Currently, I'm on the Nvidia 266.58 driver and don't complain. I also don't see any reason to update the one to the latest 280 version.
P7805u FX
(13 items)
 
  
CPUMotherboardGraphicsRAM
T9600 PM45 GeForce 9800M GTS 1GB 8GB DDR3 
Hard DriveOptical DriveOSMonitor
2x500GB BD Ultimate x64 LG WUXGA 
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P7805u FX
(13 items)
 
  
CPUMotherboardGraphicsRAM
T9600 PM45 GeForce 9800M GTS 1GB 8GB DDR3 
Hard DriveOptical DriveOSMonitor
2x500GB BD Ultimate x64 LG WUXGA 
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post #4 of 10
What kind of socket does that machine use for the GPU? Because you can find a new GPU if you wouldn't mind spending a little cash. And by little I mean little.

GTX 260m

Or for 'lolz' just add this:

http://www.ebay.com/itm/Alienware-De...item2a142deeaf
Edited by Imglidinhere - 9/21/11 at 9:55am
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
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CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
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post #5 of 10
Quote:
Originally Posted by Imglidinhere View Post
What kind of socket does that machine use for the GPU?
The solder.
P7805u FX
(13 items)
 
  
CPUMotherboardGraphicsRAM
T9600 PM45 GeForce 9800M GTS 1GB 8GB DDR3 
Hard DriveOptical DriveOSMonitor
2x500GB BD Ultimate x64 LG WUXGA 
  hide details  
Reply
P7805u FX
(13 items)
 
  
CPUMotherboardGraphicsRAM
T9600 PM45 GeForce 9800M GTS 1GB 8GB DDR3 
Hard DriveOptical DriveOSMonitor
2x500GB BD Ultimate x64 LG WUXGA 
  hide details  
Reply
post #6 of 10
Quote:
Originally Posted by Imglidinhere View Post
What kind of socket does that machine use for the GPU?
you need a new motherboard to get a new gpu on that laptop
Junk
(14 items)
 
  
CPUMotherboardGraphicsRAM
2700K 4.6 Gigabyte Z68X-UD4 Msi R9 270X 8GB 1333 DDR3 
Hard DriveCoolingOSMonitor
SSD + 7 other drives H100 Windows 7 Ultimate 64-bit Asus 23in 
KeyboardPowerCaseMouse
Rosewill Mech EVGA 750 Rosewill Thor MX518 
Mouse Pad
Steelseries 
  hide details  
Reply
Junk
(14 items)
 
  
CPUMotherboardGraphicsRAM
2700K 4.6 Gigabyte Z68X-UD4 Msi R9 270X 8GB 1333 DDR3 
Hard DriveCoolingOSMonitor
SSD + 7 other drives H100 Windows 7 Ultimate 64-bit Asus 23in 
KeyboardPowerCaseMouse
Rosewill Mech EVGA 750 Rosewill Thor MX518 
Mouse Pad
Steelseries 
  hide details  
Reply
post #7 of 10
I always heard that you could upgrade the GPU separately from other members. Oh well.
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
  hide details  
Reply
post #8 of 10
Quote:
Originally Posted by Imglidinhere View Post
I always heard that you could upgrade the GPU separately from other members. Oh well.
you "can" do it but you would need to remove it from the motherboard and then solder on a new one with the correct BGA template.... i checked into it a few years back when my laptop started having troubles and found out it wasnt worth it at all. ended up getting a sager and love it but now i am selling it because work just bought me a new sager
Junk
(14 items)
 
  
CPUMotherboardGraphicsRAM
2700K 4.6 Gigabyte Z68X-UD4 Msi R9 270X 8GB 1333 DDR3 
Hard DriveCoolingOSMonitor
SSD + 7 other drives H100 Windows 7 Ultimate 64-bit Asus 23in 
KeyboardPowerCaseMouse
Rosewill Mech EVGA 750 Rosewill Thor MX518 
Mouse Pad
Steelseries 
  hide details  
Reply
Junk
(14 items)
 
  
CPUMotherboardGraphicsRAM
2700K 4.6 Gigabyte Z68X-UD4 Msi R9 270X 8GB 1333 DDR3 
Hard DriveCoolingOSMonitor
SSD + 7 other drives H100 Windows 7 Ultimate 64-bit Asus 23in 
KeyboardPowerCaseMouse
Rosewill Mech EVGA 750 Rosewill Thor MX518 
Mouse Pad
Steelseries 
  hide details  
Reply
post #9 of 10
So i have this laptop with a broken VC and i don't want to pay 180$ for a new motherboard so does anyone want to buy some parts?
post #10 of 10
Uh... this thread is about a year old, but I suppose a proper answer is needed.

The GPU can be replaced if you care to do so. It's a task that's easily performed but you need to be sure you want to do it.

This particular line doesn't have a soldered chip and the graphics card is separate from the motherboard. If I'm not mistaken, and I'm usually not, I believe you have an MXM 2.1 Type III slot, which the standard GPU you can upgrade to is a GTX 260M.
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
Intel Core i5-6300HQ Dell Proprietary 4GB Nvidia GTX 960M Samsung 12GB (1x8GB 1x4GB) DDR3L 1600 MHz 
Hard DriveHard DriveCoolingOS
256GB SanDisk M.2 SSD 1TB HGST 7.2k HDD Custom Cooling by Dell Solutions Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
15.6" 1920x1080 IPS Screen Dell 130w PSU Logitech G602 Wireless 
Mouse Pad
Xtrac 'Ripper' Mouse Pad 
CPUMotherboardGraphicsRAM
Intel Core i7-2760QM Toshiba Qosmio X775 Nvidia 1.5GB GTX 560M 8GB DDR3 1333 
Hard DriveOptical DriveCoolingOS
120GB Samsung 830 SSD + 1TB HGST 7200RPM HDD CD/DVD-RW Stock Windows 10 Home 64-Bit 
MonitorKeyboardPowerMouse
17.3" - 1600x900 Standard backlit 180w Power Adapter Logitech G500s 
Audio
Harmon/Kardon Onboard 
  hide details  
Reply
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