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Need Help on OCZ RMA

post #1 of 6
Thread Starter 
Hey guys need some advice on a RMA i just did.Ok so i sent in my ram(OCZ2FXE12004GK) and a couple days later i got an email saying that they dont have those ram in stock so they offered me 2x OCZ2N800SR2G or a refund.i would take the refund but i can find the receipt and i dont want the ram they offered me because thats like downgrading.Do you guys think they will let me trade it for ddr3 ram?(might be going bulldozer or SB)What should i do?

Thanks.
post #2 of 6
I don't see why not. Gskill did that with my RMA. I sent in my old 2x1GB kit of DDR2 HZ's and they swapped them for a 2x2GB Kit of DDR3 ECO's. I wrote them a letter along with the RMA asking them if they could, so perhaps give them a phone call and see what happens.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 760 3.6GHz 1.24v Gigabyte P55A-UD3 XFX 9800GT 8GB G.Skill ECO 
Hard DriveOptical DriveOSMonitor
2x1TB Samsung F3 LG CD/DVD OSX 10.7.1 LG 23" 
PowerCase
Corsair HX620 Antec 900 
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My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 760 3.6GHz 1.24v Gigabyte P55A-UD3 XFX 9800GT 8GB G.Skill ECO 
Hard DriveOptical DriveOSMonitor
2x1TB Samsung F3 LG CD/DVD OSX 10.7.1 LG 23" 
PowerCase
Corsair HX620 Antec 900 
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post #3 of 6
Thread Starter 
Quote:
Originally Posted by .Andres View Post
I don't see why not. Gskill did that with my RMA. I sent in my old 2x1GB kit of DDR2 HZ's and they swapped them for a 2x2GB Kit of DDR3 ECO's. I wrote them a letter along with the RMA asking them if they could, so perhaps give them a phone call and see what happens.
i would want a refund.cant find the invoice/receipt tho.You think they will refund it?but if they wont refund i'll probably get ddr3 2x2gb ram.
post #4 of 6
Quote:
Originally Posted by tommy209 View Post
i would want a refund.cant find the invoice/receipt tho.You think they will refund it?but if they wont refund i'll probably get ddr3 2x2gb ram.
I'm not sure on that, as it would be hard for them to come up with a price for the ram without a receipt.

I might be in a similar position as you since I'll be sending in a 2x2 OCZ DDR2 kit for RMA. Let us know what OCZ tells you. I'll do the same.
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 760 3.6GHz 1.24v Gigabyte P55A-UD3 XFX 9800GT 8GB G.Skill ECO 
Hard DriveOptical DriveOSMonitor
2x1TB Samsung F3 LG CD/DVD OSX 10.7.1 LG 23" 
PowerCase
Corsair HX620 Antec 900 
  hide details  
Reply
My System
(13 items)
 
  
CPUMotherboardGraphicsRAM
i5 760 3.6GHz 1.24v Gigabyte P55A-UD3 XFX 9800GT 8GB G.Skill ECO 
Hard DriveOptical DriveOSMonitor
2x1TB Samsung F3 LG CD/DVD OSX 10.7.1 LG 23" 
PowerCase
Corsair HX620 Antec 900 
  hide details  
Reply
post #5 of 6
where you buy it from, new egg or amazon. they keep are records. if not tell them $100 or a ssd, i rmd 3 ssds and sold them as they got back.
Dyslexia
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Dyslexia
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post #6 of 6
I had to send my ocz psu off for rma they gave me the the latest 1000w gold for a replacement it failed too it took 6 weeks for that to arrive then they lost the 2nd psu I just took it on the chin and swore never to buy ocz again to make it worse I used a coolmaster 600w psu while waiting for rma and it was solid in my opinion it out proformed a ocz 1000w psu
kamikaze
(17 items)
 
  
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3770k @ 4.8 asus maximus v extreme Asus Strix 1080 Ti  Asus GTX 770 DCUii 
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GSkill 2400Mhz Sandisk ultra pro xspc 240 raystorm Windows 8.1 Pro 
MonitorMonitorMonitorKeyboard
LG UC9938-w AOC 24"  AOC 24" G19 
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enermax maxrevo 1500w nzxt 820 Phantom saitik rat 9 Asus Xonar DX 
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kamikaze
(17 items)
 
  
CPUMotherboardGraphicsGraphics
3770k @ 4.8 asus maximus v extreme Asus Strix 1080 Ti  Asus GTX 770 DCUii 
RAMHard DriveCoolingOS
GSkill 2400Mhz Sandisk ultra pro xspc 240 raystorm Windows 8.1 Pro 
MonitorMonitorMonitorKeyboard
LG UC9938-w AOC 24"  AOC 24" G19 
PowerCaseMouseAudio
enermax maxrevo 1500w nzxt 820 Phantom saitik rat 9 Asus Xonar DX 
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