Originally Posted by BroodNV;15156237
Yea havent had the error at all today after taking the card out and had it drop out 24 times yesterday.
Bingo, that was it then.
Call Monday and get an RMA number to start your process, ask if it's possible if they can send you a return shipping lable and pick up the cost if you don't mind waiting a bit longer.
Be polite and advise them you've purchased two of their cards in your system and a little strapped for cash. They may just pick up the shipping cost. Problem is you'll have to wait longer to recieve the shipping label before sending in for RMA.
How to ship GPU for EVGA per their website:
"Send the video card
or main board only
. For a Warranty Replacement RMA, please do not send in any accessories, CDs, manuals and/or games as it will NOT be returned
. For main boards including an accessory chipset fan which you have added on yourself, do NOT send the fan. Mainboards or graphics cards without a heatsink will be returned to sender
.To protect your product from shock, you will need to use a cushioning material and a cardboard carton. It is preferred that you use an anti-static bag or a plastic clamshell to return the product. Foam or bubble wrap may also be used as long as the product cannot move when the box is jolted during shipping.Please make sure you write the RMA # on the outside of the box
, this will help speed up the process when we receive your package . Please be sure to ship your return product to EVGA via a traceable carrier, which can provide you with a proof of delivery if necessary
. (i.e. UPS, USPS, FedEx, or DHL). EVGA is not responsible for lost or damaged shipments sent to us for warranty service."