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Error 124 BSOD

post #1 of 10
Thread Starter 
So I have been getting these error code 124 BSOD's recently and from what I have read it is a hardware related issue.

How should I go about testing and eliminating different components to determine the root cause? Or is there a way to see specifically what piece of hardware is causing it by uploading debug files?
post #2 of 10
This is what I could find about the 0x124 BSOD.
Quote:
Synopsis:

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint. Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.


Generic "Stop 0x124" Troubleshooting Strategy:
1) Ensure that none of the hardware components are overclocked. Hardware that is driven beyond its design specifications - by overclocking - can malfunction in unpredictable ways.

2) Ensure that the machine is adequately cooled. If there is any doubt, open up the side of the PC case (be mindful of any relevant warranty conditions!) and point a mains fan squarely at the motherboard. That will rule out most (lack of) cooling issues.

3) Update all hardware-related : video, sound, RAID (if any), NIC... anything that interacts with a piece of hardware. It is good practice to run the latest anyway.

4) Update the motherboard BIOS according to the manufacturer's instructions. Their website should provide detailed instructions as to the brand and model-specific procedure.

5) Rarely, bugs in the OS may cause "false positive" 0x124 events where the hardware wasn't complaining but Windows thought otherwise (because of the bug). At the time of writing, Windows 7 is not known to suffer from any such defects, but it is nevertheless important to always keep Windows itself updated.

6) Attempt to (stress) test those hardware components which can be put through their paces artificially. The most obvious examples are the RAM and HDD(s). For the RAM, use the in-built memory diagnostics (run MDSCHED) or the 3rd-party memtest86 utility to run many hours worth of testing. For hard drives, check whether CHKDSK /R finds any problems on the drive(s), notably "bad sectors". Unreliable RAM, in particular, is deadly as far as software is concerned, and anything other than a 100% clear memory test result is cause for concern. Unfortunately, even a 100% clear result from the diagnostics utilities does not guarantee that the RAM is free from defects - only that none were encountered during the test passes.

7) As the last of the non-invasive troubleshooting steps, perform a "vanilla" reinstallation of Windows: just the OS itself without any additional applications, games, utilities, updates, or new - NOTHING AT ALL that is not sourced from the Windows 7 disc. Should that fail to mitigate the 0x124 problem, jump to the next steps. Otherwise, if you run the "vanilla" installation long enough to convince yourself that not a single 0x124 crash has occurred, start installing updates and applications slowly, always pausing between successive additions long enough to get a feel for whether the machine is still free from 0x124 crashes. Should the crashing resume, obviously the very last software addition(s) may be somehow linked to the root cause.
If stop 0x124 errors persist despite the steps above, and the harware is under warranty, consider returning it and requesting a replacement which does not suffer periodic MCE events. Be aware that attempting the subsequent harware troubleshooting steps may, in some cases, void your warranty:
8) Clean and carefully remove any dust from the inside of the machine. Reseat all connectors and memory modules. Use a can of compressed air to clean out the RAM DIMM sockets as much as possible.

9) If all else fails, start removing items of hardware one-by-one in the hope that the culprit is something non-essential which can be removed. Obviously, this type of testing is a lot easier if you've got access to equivalent components in order to perform swaps.

Should you find yourself in the situation of having performed all of the steps above without a resolution of the symptom, unfortunately the most likely reason is because the error message is literally correct - something is fundamentally wrong with the machine's hardware.
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post #3 of 10
it's a sandy bridge thing..you probably need up to 1.48 vcore laugher.gif
 
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post #4 of 10
Isn't 124 add more vcore?
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post #5 of 10
Thread Starter 
Yeah that pretty much sums up what I had read as well. The only thing I have overclocked at the moment is the CPU and I am using the same settings that I always have and that I knew to be stable. (unless my CPU is degrading or something... man I hope not.)

Other than that everything is pretty much stock, except maybe for my RAM which I have undervolted to 1.55 from 1.65 to comply with Sandy Bridge specifications, keeping all the other things the same (frequency, timings, etc).
post #6 of 10
Quote:
Originally Posted by Semper Fidelis;15147289 
Yeah that pretty much sums up what I had read as well. The only thing I have overclocked at the moment is the CPU and I am using the same settings that I always have and that I knew to be stable. (unless my CPU is degrading or something... man I hope not.)

Other than that everything is pretty much stock, except maybe for my RAM which I have undervolted to 1.55 from 1.65 to comply with Sandy Bridge specifications, keeping all the other things the same (frequency, timings, etc).

BSOD 124 means you need more vcore on your cpu. I personally wouldn't go above 1.4 because I wouldn't want it to degrade.
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post #7 of 10
Thread Starter 
Quote:
Originally Posted by xTweetyBird;15147298 
BSOD 124 means you need more vcore on your cpu. I personally wouldn't go above 1.4 because I wouldn't want it to degrade.
Well if that is really the case than it has already degraded to some point... since when I bought this CPU back in January these were the settings I used and was stress tested for over 24 hours no problem. I didn't even have it overclocked from like May until August to compensate for the hotter Summer weather. So really it has only run at 1.4v for like 4 months and then another month after Summer.
Edited by Semper Fidelis - 10/2/11 at 7:27am
post #8 of 10
so..like...you've anwered your own q..downclock your cpu and set appropriate volts..degrade schmegrade..sandy bridge is like a diaper ..although i don't recommend running 1.76v ..like i did kookoo.gif ..took out cpu/mobo/psu/backup mobo from bad psu..1.48 isn't crazy volts or anything..intel's spec says up to 1.52....
 
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post #9 of 10
Quote:
Originally Posted by Semper Fidelis;15147144 
So I have been getting these error code 124 BSOD's recently and from what I have read it is a hardware related issue.

How should I go about testing and eliminating different components to determine the root cause? Or is there a way to see specifically what piece of hardware is causing it by uploading debug files?


You need to play with the C state options.

It's well explained in this thread;

http://www.overclock.net/intel-cpus/1120291-solving-fixing-bsod-124-sandybridge-read.html
post #10 of 10
Thread Starter 
Quote:
Originally Posted by _s3v3n_;15147387 
You need to play with the C state options.

It's well explained in this thread;

http://www.overclock.net/intel-cpus/1120291-solving-fixing-bsod-124-sandybridge-read.html
That looks helpful but I don't like having to turn on Speedstep and C1E. I hope that isn't causing it because I just have a preference to run at the same speed/voltage all the time.

I'll just post in that thread and see if the OP knows if that solution will still be effective with those two options left disabled.
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