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[Toms] Corsair Issues Warning H100 Fan Controller Issues - Page 5

post #41 of 49
My H100 arrived today and serial is 11359403 frown.gif
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post #42 of 49
Quote:
Originally Posted by shanbcn;15199899 
My H100 arrived today and serial is 11359403 frown.gif

Does the fan controller work though?

Does the pump make excessive noise.
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post #43 of 49
Quote:
Originally Posted by Mhill2029;15163621 
cheap solutions

I've had a couple faulty corsair parts too, and Corsair handled it very well. Got new parts every time with one or two calls.

As far as my H50 goes I've had it about a year now. Still working great. Sure it's not as good as a Noctua monster or a custom loop but it's perfect for me.
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post #44 of 49
Quote:
Originally Posted by blackbalt89;15200580 
Does the fan controller work though?

Does the pump make excessive noise.

I cant check it since im still waiting for Mobo and 2500k. But contacted Amazon.es right after checking the serial and told them to send new with different serial.
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post #45 of 49
1130 for me...and I haven't seen anything that would make me doubt Corsair's support.
In fact, seeing how George handled the aforementioned h50 leak and the components it fried made me choose the H100 over a RASA kit.
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post #46 of 49
Keep in mind that that lot number was for an entire week's worth of production and that only a small number of units produced during that week had the issue. None of those units went to Europe at all - 100% of the affected units that reached end-users were in the US, mostly to retail like Fry's and Microcenter.

The fix is for replacement fans to be sent out - we will send them out free of charge, of course.

The issue that actually happened is that somebody populated a PCB on the fans with the wrong capacitor, which caused the fans to stop responding correctly and work at maximum speed (or near to it) regardless of the fan control signal when a PWM controller is used (such as the built-in H80/H100).
post #47 of 49
So H100 with same serial but in Europe are fine?
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post #48 of 49
Must've been a mass suicide day at the Foxconn plant.
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post #49 of 49
Quote:
Originally Posted by Gnomepatrol;15163698 
There really shouldn't be a lot of commotion about this. Corsair will do what they always do replace them all along with any damaged equipment. Corsair really is a great company with their customers.

It isn't as if the fans stop working, from what I read. It is that the fans run at default no matter what. Your cpu might get toasty, but I doubt any harm would befall it.

Yes, there should be. There is nothing in their warranty that states they will replace anything damaged whatsoever and you need to stop assuming their support is as good worldwide as it is wherever you live in the US, when the US gets way better RMA support than pretty much anywhere else in the world. A friend of mine from where I used to work, had to take them to the small claims court to get his money back, because their garbage "leak free" watercooling system (he had a H50) leaked -- killing his mobo, CPU and GPU in the process. The worst part is, they even tried to blame him for the damages. If he had lived in the US, where a lot more of their existing and potential customers for these watercooling kits are, I'm willing to bet he wouldn't have had to do this to get his money back, as I've seen the support they provide directly to customers through e-tailers like Newegg, that just doesn't exist in the UK because system builders are a tiny, niche market over here.

While I like quite a few Corsair products and would still buy from them (stuff like SSDs, cases etc), I wouldn't go near their crap watercooling kits if they payed me, and their "support" is overrated, if not non-existent, anywhere outside the US & Canada.
Edited by Am* - 10/7/11 at 6:55am
    
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