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Display Driver Stopped Responding and RAID0 Fails At Same Time

post #1 of 9
Thread Starter 
Hey guys,

I've had this problem twice now in two days where all of a sudden my mouse freezes and I'm unable to do anything. After a minute or so my monitor goes black and then turns back on. At that point in my Win7 system tray it says "Display driver has stopped responding" and at that same moment I get an error from Intel Storage Manager that one of the drives in my RAID0 array have failed. MY BOOT OS IS NOT ON MY RAID0 ARRAY.

I am able to reset the array via the BIOS and none of my data gets lost but I am wondering what is happening.

It seems that both times this happened was when I was trying to download a file via Google Chrome to a directory on the RAID0 array. And just to be clear, my OS is not installed on the RAID drives.

Is my display driver causing everything to crash or is it the hard drive causing the display driver to crash somehow?

I'm on AMD 11.8 and the rig in question is my sig rig...

thank you everyone
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
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2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
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post #2 of 9
Can you try rolling back to a previous display driver? Also are your raid drivers up to date as well?
post #3 of 9
Thread Starter 
Hey Sean,

My RAID drivers are up to date, and I suppose I could try rolling back to 11.6 or 11.7, or maybe I will update to 11.9 that is just newly released for AMD cards.

I am wondering if this is just the hard drive being bad though. chkdsk seems to think its fine and as soon as I rebuild the RAID0 array via BIOS everything works again, until it crashes again...
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
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post #4 of 9
Run a full scan with estool from Samsung. Make sure each drives are out of the raid array too. So back up any info you need to. Once you run a full scan on both drives and the tool says there are no issues then it is safe to say the drives are good. You can also do a proper format as well.

It will take a while though, IDK if you want to take the time to do it. I think there is a quick scan I used before myself.

Try the drivers first though....and make sure you have Intels newest sata drivers. http://downloadcenter.intel.com/Deta...ology&lang=engou probably do but what eve lol.
post #5 of 9
When downloading from Chrome, any chance Youtube or Flashplayer related on that page? It's a known issue hardware acceleration will crash driver, you could try to disable it. The recent Flashplayer doesn't seem to get rid of this too.
ケンジ
(16 items)
 
  
CPUCPUMotherboardGraphics
i7-3960X i7-980X GA-X79-UD7 / GA-X58A-UD9 7970 + 465 
GraphicsRAMRAMHard Drive
2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
Hard DriveHard DriveCoolingCooling
120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
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ケンジ
(16 items)
 
  
CPUCPUMotherboardGraphics
i7-3960X i7-980X GA-X79-UD7 / GA-X58A-UD9 7970 + 465 
GraphicsRAMRAMHard Drive
2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
Hard DriveHard DriveCoolingCooling
120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
CoolingCoolingOSPower
VID-AR699 EK FB X58A-UD9 Win 7 Ultimate x64 1500W / 1250W+1200W 
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post #6 of 9
Thread Starter 
Quote:
Originally Posted by Ken1649 View Post
When downloading from Chrome, any chance Youtube or Flashplayer related on that page? It's a known issue hardware acceleration will crash driver, you could try to disable it. The recent Flashplayer doesn't seem to get rid of this too.
Nope, I don't think there was any flash or video playing on the page that I was on...

I'm running the ES-Tool to check my Samsung drives for errors. Let's see what those scans turn up!
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
post #7 of 9
Quote:
Originally Posted by GasMan320 View Post
Nope, I don't think there was any flash or video playing on the page that I was on...

I'm running the ES-Tool to check my Samsung drives for errors. Let's see what those scans turn up!
Goodluck! Make sure you post up your results.

I'll check back tomorrow. Time for bed lol.
post #8 of 9
Thread Starter 
So looks like one of my Samsung Spinpoint F3 drives is bad! ES-Tool found some errors on it and I guess I am going to RMA it.

I am wondering if the problem is that I am using the non-RAID version of these drives. I notice there's a Samsung Spinpoint F3R drive (model # HE103SJ) and wonder if this actually has anything different in it other than a longer warranty...
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
post #9 of 9
Quote:
Originally Posted by GasMan320 View Post
So looks like one of my Samsung Spinpoint F3 drives is bad! ES-Tool found some errors on it and I guess I am going to RMA it.

I am wondering if the problem is that I am using the non-RAID version of these drives. I notice there's a Samsung Spinpoint F3R drive (model # HE103SJ) and wonder if this actually has anything different in it other than a longer warranty...
Aww, I hate getting bad drives. Glad I helped you find the issue though.

As for the F3R s the F3, the only difference b/w them I think is it has an additional feature to protect against vibration(not really sure on this), and a five-year warranty(probably only difference imo), and maybe firmware...and since it is a RAID edition is should he slightly higher quality parts. But if you want to get 1 there would be no point, you would have to get 2 for your array. I say don't bother. Just wait for the RMA.
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