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How can I RMA my Samsung Spinpoint F3? Samsung site doesn't show it!

post #1 of 3
Thread Starter 
Hey guys,

I have a RAID0 array setup with 2x1TB Samsung Spinpoint F3's. The exact model number of the drive is HD103SJ. However, if I go to Samsung's website, I can't seem to find that drive anywhere unless I look at Samsung Australia. I bought the drive from a local Microcenter in Southern California...why doesn't Samsung's US site list the drive? The only drive I see that's close to mine is the HD103UJ which is the Spinpoint F1 instead of the F3.

Could anyone tell me how I can go about RMA'ing this drive? Thank you!
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2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
post #2 of 3
HDD Link: http://www.samsung.com/global/busine...7&model_cd=507

Warranty page: http://www.samsung.com/global/busine.../warranty.html
Tiny Fun
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4P Folding Rig 2
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i7-4770K @ 4.0GHz MSI Z87I EVGA GTX 660 Ti Corsair Vengeance 16GB 
Hard DriveCoolingOSCase
Samsung 840 Pro 256GB Swiftech Apogee Drive II Windows 8 Enterprise x64 Cooler Master Elite 120 Advanced 
CPUCPUCPUCPU
AMD Opteron 6274 ES 2.2GHz 16-Core AMD Opteron 6274 ES 2.2GHz 16-Core AMD Opteron 6274 ES 2.2GHz 16-Core AMD Opteron 6274 ES 2.2GHz 16-Core 
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SuperMicro H8QGi+-F Matrox G200eW 16x2 (32GB) Crucial Ballistix DDR3 1600MHz Crucial C300 64GB 
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MotherboardGraphicsRAMHard Drive
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Tiny Fun
(8 items)
 
4P Folding Rig 1
(16 items)
 
4P Folding Rig 2
(11 items)
 
CPUMotherboardGraphicsRAM
i7-4770K @ 4.0GHz MSI Z87I EVGA GTX 660 Ti Corsair Vengeance 16GB 
Hard DriveCoolingOSCase
Samsung 840 Pro 256GB Swiftech Apogee Drive II Windows 8 Enterprise x64 Cooler Master Elite 120 Advanced 
CPUCPUCPUCPU
AMD Opteron 6274 ES 2.2GHz 16-Core AMD Opteron 6274 ES 2.2GHz 16-Core AMD Opteron 6274 ES 2.2GHz 16-Core AMD Opteron 6274 ES 2.2GHz 16-Core 
MotherboardGraphicsRAMHard Drive
SuperMicro H8QGi+-F Matrox G200eW 16x2 (32GB) Crucial Ballistix DDR3 1600MHz Crucial C300 64GB 
OSPowerCase
Linux Mint 15 Cinnamon 64-bit Enermax Galaxy Evo 1250W Spotswood Tech Tray 
CPUCPUCPUCPU
AMD Opteron 6176 SE 12-Core 2.3GHz AMD Opteron 6176 SE 12-Core 2.3GHz AMD Opteron 6176 SE 12-Core 2.3GHz AMD Opteron 6176 SE 12-Core 2.3GHz 
MotherboardGraphicsRAMHard Drive
Supermicro H8QGL-IF+ Matrox G200eW Kingston Server 16x1GB DDR3 Corsair Nova 32GB 
OSPower
Linux Mint 15 Cinnamon 64-bit Cooler Master Silent Pro 1000W 
  hide details  
Reply
post #3 of 3
Thread Starter 
Thank you
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
2013 Rig
(13 items)
 
2012 Rig
(15 items)
 
 
CPUMotherboardGraphicsRAM
i5 2500K 4.8GHz @ 1.34v ASRock P67 Extreme4 B3 XFX Radeon HD 6850 1GB 8GB DDR3 1600 MHz CL8 
Hard DriveOptical DriveCoolingOS
Crucial C300 128GB + 3x 1TB Spinpoint F3 RAID0 2x ASUS 24x DVD+-RW/DL Noctua NH-D14 Windows 7 Pro x64 SP1 
MonitorPowerCaseAudio
Viewsonic 24" LED SeaSonic X650 Gold Cooler Master HAF X Onboard HD 
  hide details  
Reply
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Overclock.net › Forums › Components › Hard Drives & Storage › How can I RMA my Samsung Spinpoint F3? Samsung site doesn't show it!