Overclock.net › Forums › Hardware Vendors › Case Labs › Case Labs sent my case to the wrong address :(
New Posts  All Forums:Forum Nav:

Case Labs sent my case to the wrong address :(

post #1 of 19
Thread Starter 
So, I ordered a Case Labs M8, expecting shipment after a few days. Happened today, less than 16 hours after I placed my order. Pretty awesome, right? Unfortunately, they seem to have shipped my poor baby to my billing address, not my shipping address

This is a more common mistake than I'd originally thought (among most retailers), so I'm not pissed or anything, just hoping someone from CL will see this (and/or my email) and work something out before it gets delivered and stolen...

Edit: I should mention my billing address is less than 30 miles from Case Labs, while my shipping address is about 400 miles from Case Labs, hence the urgency of the matter.
Edited by audioxbliss - 10/4/11 at 5:59pm
post #2 of 19
sounds like an honest mistake and a private matter between you and case labs. did you call your local news channel too?
stable again
(25 items)
 
  
CPUCPUMotherboardGraphics
E5-2687W E5-2687W ASUS Z9PED8-WS EVGA GTX 570 (Linux host) 
GraphicsRAMHard DriveHard Drive
EVGA GTX 970 FTW (win7 guest) 64GB G.SKILL 2133 2x Crucial M4 256GB raid1 4x 3TB raid 10 
CoolingCoolingCoolingCooling
2x Apogee HD  2x RX 480 2x MCP 655 RP-452x2 rev2 (new) 
CoolingCoolingOSOS
16x Cougar Turbine CFT12SB4 (new) EK FC 580 Gentoo (host) Gentoo (x23 guests) 
OSMonitorMonitorPower
windows 7 (guest w/ vfio-pci) Viewsonic 23" 1080P Viewsonic 19" Antec HCP Platinum 1000 (new) 
CaseOtherOther
Case Labs TH10 (still the best ever) 2x Lamptron FC-5 IOGEAR 2 way DVI KVM Switch 
  hide details  
Reply
stable again
(25 items)
 
  
CPUCPUMotherboardGraphics
E5-2687W E5-2687W ASUS Z9PED8-WS EVGA GTX 570 (Linux host) 
GraphicsRAMHard DriveHard Drive
EVGA GTX 970 FTW (win7 guest) 64GB G.SKILL 2133 2x Crucial M4 256GB raid1 4x 3TB raid 10 
CoolingCoolingCoolingCooling
2x Apogee HD  2x RX 480 2x MCP 655 RP-452x2 rev2 (new) 
CoolingCoolingOSOS
16x Cougar Turbine CFT12SB4 (new) EK FC 580 Gentoo (host) Gentoo (x23 guests) 
OSMonitorMonitorPower
windows 7 (guest w/ vfio-pci) Viewsonic 23" 1080P Viewsonic 19" Antec HCP Platinum 1000 (new) 
CaseOtherOther
Case Labs TH10 (still the best ever) 2x Lamptron FC-5 IOGEAR 2 way DVI KVM Switch 
  hide details  
Reply
post #3 of 19
Thread Starter 
Quote:
Originally Posted by lloyd mcclendon View Post
sounds like an honest mistake and a private matter between you and case labs. did you call your local news channel too?
You may note that I mentioned the distance between the two addresses. Currently, there is nobody living at the shipping address, which makes any delivery there problematic. I have mail being held at the post office for a friend to pick up once a week, but I have no way of stopping this case from being delivered. Anything I can do to attract their attention is a good thing at this point, since there's a high probability that the case will be delivered tomorrow. As I mentioned, that is a problem.

And yes, I did notify the local news. However, they won't be able to run the story until tomorrow afternoon, which isn't helpful, unfortunately.
post #4 of 19
Quote:
Originally Posted by audioxbliss View Post
You may note that I mentioned the distance between the two addresses. Currently, there is nobody living at the shipping address, which makes any delivery there problematic. I have mail being held at the post office for a friend to pick up once a week, but I have no way of stopping this case from being delivered. Anything I can do to attract their attention is a good thing at this point, since there's a high probability that the case will be delivered tomorrow. As I mentioned, that is a problem.

And yes, I did notify the local news. However, they won't be able to run the story until tomorrow afternoon, which isn't helpful, unfortunately.
Attempted troll was retrolled. WINNING!
Red Steel
(19 items)
 
Blue Butterfly
(14 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1090T >STOCK< Asus CROSSHAIR V FORMULA-Z EVGA GTX770 SC Avexir Core Series 8GB 240-Pin DDR3 SDRAM DDR3 ... 
Hard DriveHard DriveHard DriveHard Drive
Seagate 250GB SATA III MLC Internal Solid State... Seagate Barracuda 7200.10 ST3250310AS 250GB 720... SAMSUNG SpinPoint T Series HD320KJ 320GB 7200 R... Seagate Barracuda 7200.10 ST3500630AS 500GB 720... 
Optical DriveCoolingOSMonitor
Lightscribe DVD/RW Cooler Master Hyper 212+ in Push/Pull Windows 10 Pro 64 bit Phillips 32" LCD Flatscreen @ 1920x1080 
KeyboardPowerCaseMouse
Ducky DK1008 w/ Cherry MX Bkack Switches Corsair CX750M HAF 922 Custom Painted Logitech G502 Proteus Core 
Mouse PadAudioOther
Ratpadz XT EACH G2000 Lamptron FC6 Fan Controller 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 955 Black Edition Deneb 3.2GHz ASUS M4A79T Deluxe AM3 Asus R7 260X OC 2GB G.SKILL Ripjaws Series 6GB (3 x 2GB) 240-Pin DD... 
Hard DriveOptical DriveCoolingOS
>>320GB with a 1TB External<< >>DVD/RW<< Xigmatek Dark Night  >>Windows 7 Ultimate 64bit<< 
MonitorKeyboardCaseMouse
>>22" Westinghouse WS<< CM Storm Devastator MB24 >>Antec 902 w/ Blue LED Fans<< CM Storm Devastator MS2K 
  hide details  
Reply
Red Steel
(19 items)
 
Blue Butterfly
(14 items)
 
 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1090T >STOCK< Asus CROSSHAIR V FORMULA-Z EVGA GTX770 SC Avexir Core Series 8GB 240-Pin DDR3 SDRAM DDR3 ... 
Hard DriveHard DriveHard DriveHard Drive
Seagate 250GB SATA III MLC Internal Solid State... Seagate Barracuda 7200.10 ST3250310AS 250GB 720... SAMSUNG SpinPoint T Series HD320KJ 320GB 7200 R... Seagate Barracuda 7200.10 ST3500630AS 500GB 720... 
Optical DriveCoolingOSMonitor
Lightscribe DVD/RW Cooler Master Hyper 212+ in Push/Pull Windows 10 Pro 64 bit Phillips 32" LCD Flatscreen @ 1920x1080 
KeyboardPowerCaseMouse
Ducky DK1008 w/ Cherry MX Bkack Switches Corsair CX750M HAF 922 Custom Painted Logitech G502 Proteus Core 
Mouse PadAudioOther
Ratpadz XT EACH G2000 Lamptron FC6 Fan Controller 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 955 Black Edition Deneb 3.2GHz ASUS M4A79T Deluxe AM3 Asus R7 260X OC 2GB G.SKILL Ripjaws Series 6GB (3 x 2GB) 240-Pin DD... 
Hard DriveOptical DriveCoolingOS
>>320GB with a 1TB External<< >>DVD/RW<< Xigmatek Dark Night  >>Windows 7 Ultimate 64bit<< 
MonitorKeyboardCaseMouse
>>22" Westinghouse WS<< CM Storm Devastator MB24 >>Antec 902 w/ Blue LED Fans<< CM Storm Devastator MS2K 
  hide details  
Reply
post #5 of 19
Why is your billing address 400in miles from where you live?
post #6 of 19
Thread Starter 
Quote:
Originally Posted by Moparman View Post
Why is your billing address 400in miles from where you live?
Because I moved for college, but I wanted to keep my old address as my "official" address. Unfortunately, my parents decided to do some more remodeling the moment I left and moved out until next spring... They still stop by here and there, but aren't there with any consistency :/

Also, I got an email from Jim about an hour ago saying he'll have the shipment rerouted. <3 Case Labs! There's no way a bigger, less awesome retailer would've been able to get this fixed so quickly. Tracking hasn't been updated, but I'm sure it'll all be fine by the time I get back from school then lunch.
Edited by audioxbliss - 10/5/11 at 8:46am
post #7 of 19
Quote:
Originally Posted by audioxbliss View Post
Because I moved for college, but I wanted to keep my old address as my "official" address. Unfortunately, my parents decided to do some more remodeling the moment I left and moved out until next spring... They still stop by here and there, but aren't there with any consistency :/
Pay one of them to stay/sleep in the empty house until it arrives.
post #8 of 19
Rerouted - no problem. Thanks for the heads-up.
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
Zeus (X99)
(15 items)
 
Green Hornet
(16 items)
 
Toxic
(8 items)
 
CPUMotherboardGraphicsRAM
Intel I7-5930K EVGA X99 Classified EVGA SC GTX980Ti x 3 Crucial Ballistix 2400 MHz DDR4 (64GB) 
Hard DriveHard DriveOptical DriveCooling
Samsung PCI M.2 (512GB) Seagate Enterprise HDD (4TB x 8) LG Blu-ray EK Blocks, Pumps and rervoirs 
CoolingCoolingMonitorPower
Hardware Labs GTX 480 Hardware Labs GTX 560 Dell U3011 30" IPS Display x 2 EVGA 1600 Watt 
CaseOtherOther
CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
CPUMotherboardGraphicsRAM
Intel I7-6700K ASUS Maximus Gene VIII mATX Gigabyte GeForce GTX1070 Mini Crucual Ballistix 2400MHz DDR (64 GB) 
Hard DriveHard DriveHard DriveHard Drive
Samsung V-NAND 950 Pro SSD - 256GB Samsung 850 EVO 1TB SSD (RAID 1) Samsung 850 EVO 1TB SSD (RAID 1) Seagate 2TB Enterprise HDD 
CoolingCoolingOSMonitor
Noctua NH-D9L Low Profile CPU Cooler Gelid Solutions WING 12 UV 120mm Case Fan (2X) Windows 10 Pro ACER Curved 34" Ultrawide 21:9 
PowerCaseOtherOther
Silverstone 600 SFX GOLD Modular PSU CaseLabs Bullet BH4 (Lime) MOD-ONE Black Double-G Case Feet Darkside UV LED Case Lighting 
CPUMotherboardGraphicsRAM
Intel I7-4770K ASUS Maximus VI Impact EVGA Titan GSkill 16 GB DDR3-1600 
Hard DriveCoolingOSCase
Samsung SSD 512MB 840 x 2 (RAID 0) EK Blocks, 280 x 60mm (2)  Windows 8.1 Pro 64 Bit CaseLabs Mercury S3 & Pedestal 
  hide details  
Reply
post #9 of 19
Thread Starter 
Quote:
Originally Posted by Malcolm View Post
Pay one of them to stay/sleep in the empty house until it arrives.
I spent almost $500 on this case already -.-'

Quote:
Originally Posted by Case Labs View Post
Rerouted - no problem. Thanks for the heads-up.
Sweet, thanks! Now I just need a better camera that's worthy of shooting this case...
post #10 of 19
Why didn't you just contact Jim directly instead of making wailing about it publicly. Jim would bend over backwards for his customers, and this is just insulting.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Case Labs
Overclock.net › Forums › Hardware Vendors › Case Labs › Case Labs sent my case to the wrong address :(