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post #11 of 21
Thread Starter 
Quote:
Originally Posted by B-Con View Post
My system is similar to yours. The majority of the time my computer hard locks like that is when I have a GPU related issue. Specifically, it's when I overclock my card too high and run certain applications. For example, I can pass benchmark and stress tests without any problems, but when I play BFBC2 or BF3, I can experience that hard lockup. Reducing the overclock solves the issue.

There are a couple of ways to help you determine what may be causing the issues in your system. First, after a lockup, go to Control Panel -> Administrative Tools -> Event Viewer. Under Event Type, look at any Critical, Error, or Warning events that just occurred. If you double-click the event, it will show you more information related to the error. In my case, I will see a Display error referencing the nvlddmkm driver, indicating that the NVIDIA driver crashed.

Another way is to check your crash dump files. Depending on your Windows configuration, they may be saved in either C:\\Windows\\Minidump or C:\\Windows\\LiveKernelReports\\WATCHDOG. You can use a program such as NirSoft's BlueScreenView to read these dump files. The possible drivers that caused each crash will be highlighted in pink. If you see nvlddmkm.sys or another driver starting with "nv", an NVIDIA driver was related to the crash.

One thing you can try, if you haven't already, is to remove your card from the computer, give it a good cleaning, and reseat it.

The only other thing I can think of is that it could be a power issue (PSU). I'm not really sure how to test that since I've never had to do it.
.
1. I am not OCing the card, I'm using it at it's purchased stock speeds, nor have I ever attempted to OC it due to not seeing the need to do such a thing.

2. I'm not sure if you've read my issue post clearly but as it is a system fault/hard freeze, there are no BSOD or system dump files. Nor is there any events in the Event Viewer console besides the Kernel event stating that an "unscheduled system shutdown/restart/power down has occured" due to the need of me having to use the reset/power button since the system absolutely does not respond to any keystrokes or mouse click inputs.

3. I've been opening and cleaning my system/case for over these past 5 months hoping that it was only a cleaniness issue but this is not the case. All components that can be removed easily (minus the CPU/CPU cooler) have been cleaned repeatedly and correctly cleaned without damaging any connecting parts and reseated.

4. If it was a PSU issue, I've searched around for PSU related issues and most issues with PSU would involve the system being unable to boot up at all due to insufficient power provision or the system would appear to reboot on it's own due to unstable power provision by the PSU. Apart from that I do not recall any other PSU related issues that relate with my current issue.

===
Running the SMART test again using the one given by SpeedFan now, maybe this'll end this wild goose chase.
post #12 of 21
Thread Starter 
SMART has passed Extended Test on both WD HDD Diagnostics program (LifeGuard or whatever it's called) and also passed on the SpeedFan's Online in-depth analysis.

Any other experiences out there similar to mine or any other useful diagnostic tools I can use to determine what my issue really is?
post #13 of 21
You're not running your caviar black 2tbs in raid are you? Are all of the drives set on achi or ide or is it a combination? (ex. one on achi and two on ide or something) have you tried unplugging one or both of the data drives (the two 2tb ones) to see if it still freezes? What controller are you using for the hard drives?
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GSkill 9-9-9-24 Samsung F3 OCZ Vertex 4 samsung dl dvd 
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College computer
(19 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 930 D0 Gigabyte X58A UD3R ASUS DC2O-2GD5 GTX 660 OCZ Gold 8-8-8-24 
RAMHard DriveHard DriveOptical Drive
GSkill 9-9-9-24 Samsung F3 OCZ Vertex 4 samsung dl dvd 
CoolingOSMonitorMonitor
Thermaltake Frio with Scythe Gentle Typhoon in ... windows 7 professional 64bit Asus PB238Q 23in IPS ASUS VH232H 23.6in 
KeyboardPowerCaseAudio
Logitech k800 Corsair 850TX 850w Thermaltake V9 Black Edition Asus Xonar DX 
Audio
Zaph SR71 Mains 
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post #14 of 21
Thread Starter 
Quote:
Originally Posted by schuman0 View Post
You're not running your caviar black 2tbs in raid are you? Are all of the drives set on achi or ide or is it a combination? (ex. one on achi and two on ide or something) have you tried unplugging one or both of the data drives (the two 2tb ones) to see if it still freezes? What controller are you using for the hard drives?
My HDDs are not running in RAID, they are all just plugged in the SATA ports 0/1/2. I have not tried running the system with any of them unplugged but as they all passed the SMART extended test I did not see fit to try only running my main drive (C and unplugging the other two.

My drivers are all up-to-date according to the EVGA site for my specified Mobo (I believe chipset includes all the SATA controllers therefore I should have all the latest drivers for them due to running the chipset driver update file from EVGA support driver download page for my Mobo). I am not sure what other nifty program is there for driver checking but from what I've searched around, most of them require a registration (which means some form of payment is necessary) or they're all not too reliable. I have used the same driver update files before this issue started and after this issue started so they should be identical in terms of driver versions.

Any other suggestions out there that could possibly help me determine my problem-component?
post #15 of 21
Thread Starter 
Slight Update on Issue:

The hard fault/freeze seems to occur MORE OFTEN when I have Aero themes for Win7 enabled even if I am not performing ANY tasks at all and it's sitting on the desktop. It also seems to occur more often when I repeatedly open and close various video files (.mkv and .avi types); this also includes starting up MSN messenger (with all of its profile picture frame borders and graphic whatnots); also loading YouTube videos (flash player issues?) can occasionally freeze it. All of the occurances above happen more frequently with Aero themes enabled for Win7.

Can this be a lean towards a bad GPU card or are these also events that conflict with other pieces of hardware possibility issues?
post #16 of 21
Quote:
Originally Posted by praetor19 View Post
Slight Update on Issue:

Can this be a lean towards a bad GPU card or are these also events that conflict with other pieces of hardware possibility issues?
I have a hard time believing that it is a GPU issue since it passed the stress test. It really seemed like it was a hard drive problem at first to me but it seems as though we've exhausted all of those options. Have you tried reinstalling directx just for kicks? I can't think of anything else it would be other than directx, flash, or the GPU. Though there are much more experienced on these forums. If you cannot find a friend with a GPU maybe try picking up a cheap one like a 9600 or something from someone on this forum
College computer
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CPUMotherboardGraphicsRAM
Intel Core i7 930 D0 Gigabyte X58A UD3R ASUS DC2O-2GD5 GTX 660 OCZ Gold 8-8-8-24 
RAMHard DriveHard DriveOptical Drive
GSkill 9-9-9-24 Samsung F3 OCZ Vertex 4 samsung dl dvd 
CoolingOSMonitorMonitor
Thermaltake Frio with Scythe Gentle Typhoon in ... windows 7 professional 64bit Asus PB238Q 23in IPS ASUS VH232H 23.6in 
KeyboardPowerCaseAudio
Logitech k800 Corsair 850TX 850w Thermaltake V9 Black Edition Asus Xonar DX 
Audio
Zaph SR71 Mains 
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College computer
(19 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 930 D0 Gigabyte X58A UD3R ASUS DC2O-2GD5 GTX 660 OCZ Gold 8-8-8-24 
RAMHard DriveHard DriveOptical Drive
GSkill 9-9-9-24 Samsung F3 OCZ Vertex 4 samsung dl dvd 
CoolingOSMonitorMonitor
Thermaltake Frio with Scythe Gentle Typhoon in ... windows 7 professional 64bit Asus PB238Q 23in IPS ASUS VH232H 23.6in 
KeyboardPowerCaseAudio
Logitech k800 Corsair 850TX 850w Thermaltake V9 Black Edition Asus Xonar DX 
Audio
Zaph SR71 Mains 
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post #17 of 21
Just to rule out the GPU, could you try the the Nvidia 266.58 drivers.
    
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post #18 of 21
Thread Starter 
Quote:
Originally Posted by hertz9753 View Post
Just to rule out the GPU, could you try the the Nvidia 266.58 drivers.
Is there a specific purpose/reason to try that specific driver version? Not against trying it but it would be nice to know if there's something I should be on the lookout for after installing it. Like how would trying this version "rule out the GPU" is essentially my question.
post #19 of 21
Thread Starter 
Any other suggestions out there to help with my problem from anyone?
post #20 of 21
Quote:
Originally Posted by praetor19 View Post
any other suggestions out there to help with my problem from anyone?
mb.
    
CPUMotherboardGraphicsGraphics
Intel i7 2600k ASUS P8Z77WS EVGA GTX 980 SC ACX 2.0 EVGA GTX 980 ACX 2.0 
GraphicsRAMPower
EVGA GTX 970 SC ACX 2.0 Mushkin Enhanced Blackline 8GB (2 x 4GB) 240-Pi... FirePower ZX Series 1250W 80Plus Gold 
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CPUMotherboardGraphicsGraphics
Intel i7 2600k ASUS P8Z77WS EVGA GTX 980 SC ACX 2.0 EVGA GTX 980 ACX 2.0 
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EVGA GTX 970 SC ACX 2.0 Mushkin Enhanced Blackline 8GB (2 x 4GB) 240-Pi... FirePower ZX Series 1250W 80Plus Gold 
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