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post #1 of 26
Thread Starter 

Alright heres the story. The system I built back in April has been rock solid. I recently got my GTX 580 SLI system, so I decided to go on a Crysis marathon. Played 1, Warhead, 2, all back to back. When I finally got done with 2, I step outside to get a drink, when I come back my computer is shut off. Not freeze, shut off.

I tried to turn it back on and it just stays at the black screen. No post beep, doesn't go any further. Reset CMOS, still the same. My cold cathode lights turn on and so do all my case fans. Btw all my case fans are connected directly to the PSU, none to the motherboard. The only thing I noticed fishy, my Noctua NH-D14 fans do not spin. And those fans are connected directly to the motherboard. First thing comes to my mind is my motherboard is bad...since my PSU is powering everything else....and yes, I did do this test


So anyway I call up Asus, since my motherboard is a P8P67 Pro, I qualify for Asus premium service (basically an advanced RMA)...so right now I'm just waiting for them to send me the paper forms to fill out credit card for collateral. While I'm waiting, I poked around my power supply just to check stuff out and noticed a few things





I noticed my 24 pin, the two plastic housing you see where my index finger is, theres some damage. Also the gold "pins" are further down inside the plastic housing on only these two, and the rest of the 22 pins are equal in depth. Do you guys think my power supply is responsible for my computer not getting into POST? Remember, all case fans and cold cathodes turn on...

Thanks in advanced..reps will be given
Edited by steven88 - 10/4/11 at 11:48pm
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Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
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post #2 of 26
That doesn't look safe, I would RMA with Corsair to get a new unit.
     
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post #3 of 26
Thread Starter 
btw, I'm very careful when handling things...and IMO, its pretty hard to damage the 24 pin unless you are drunk, or purposely man handle the thing into the motherboard...besides, the damage looks more like it "over heated, warped" the plastic, if anything

I looked up on wikipedia, those two yellow wires where the damaged housing, it says its 12V
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Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
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post #4 of 26
Honestly, it looks as if there was a short in the PSU causing it to push out too much juice and melted the 24 pin.

That, or a short in the motherboard, which could go either way if you had things OC'd out the ying yang or idk, looks like a short circuit somewhere.

I'd RMA both the PSU and the Mobo.

Goodluck man, let us know how everything works out!

Edit - 800 posts, w00t. xD
 
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post #5 of 26
If those pins are pushed back, it's possible there was some arking.
This is when the power jumps from one pin to the other, it's quite possible that is the cause of the problem.
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post #6 of 26
Thread Starter 
Quote:
Originally Posted by Dustin1 View Post
Honestly, it looks as if there was a short in the PSU causing it to push out too much juice and melted the 24 pin.

That, or a short in the motherboard, which could go either way if you had things OC'd out the ying yang or idk, looks like a short circuit somewhere.

I'd RMA both the PSU and the Mobo.

Goodluck man, let us know how everything works out!

Edit - 800 posts, w00t. xD
Sorry for the noob question, but what would cause a short circuit? The only recent changes I did was drop in two GTX 580s...and they are not overclocked...my sandy bridge 2500k is OC at 4.8ghz, but its been rock solid?

Asus is already got me covered...but I still haven't contacted XFX, my power supply manufacture. I wanted to consult with OCN members first so I don't make a fool out of myself in front of XFX. Do you guys know if its normal for PSU connectors to warp like this?
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CPUMotherboardGraphicsRAM
Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
PowerCaseMouseMouse Pad
Seasonic X-850 80+ Gold Cooler Master HAF X Logitech G602 Corsair Vengeance MM200 
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My System
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CPUMotherboardGraphicsRAM
Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
PowerCaseMouseMouse Pad
Seasonic X-850 80+ Gold Cooler Master HAF X Logitech G602 Corsair Vengeance MM200 
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post #7 of 26
Thread Starter 
Quote:
Originally Posted by Chrit View Post
If those pins are pushed back, it's possible there was some arking.
This is when the power jumps from one pin to the other, it's quite possible that is the cause of the problem.
yes, only those two pins where my index finger is...the gold contacts are pushed in further on only these two. while the other 22 pins are equal in length
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
PowerCaseMouseMouse Pad
Seasonic X-850 80+ Gold Cooler Master HAF X Logitech G602 Corsair Vengeance MM200 
AudioAudio
Schiit Modi USB DAC External Sound Card Corsair SP2500 2.1 Speakers 
  hide details  
Reply
My System
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CPUMotherboardGraphicsRAM
Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
PowerCaseMouseMouse Pad
Seasonic X-850 80+ Gold Cooler Master HAF X Logitech G602 Corsair Vengeance MM200 
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Schiit Modi USB DAC External Sound Card Corsair SP2500 2.1 Speakers 
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post #8 of 26
you're loading the pcie slots too much with sli'd 580's

you can add additional power to your board using evga power boost

http://www.evga.com/products/moreInf...0Hardware&sw=4
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post #9 of 26
Quote:
Originally Posted by steven88 View Post
Sorry for the noob question, but what would cause a short circuit? The only recent changes I did was drop in two GTX 580s...and they are not overclocked...my sandy bridge 2500k is OC at 4.8ghz, but its been rock solid?

Asus is already got me covered...but I still haven't contacted XFX, my power supply manufacture. I wanted to consult with OCN members first so I don't make a fool out of myself in front of XFX. Do you guys know if its normal for PSU connectors to warp like this?
Anything really, PSU could have went/been going bad, bad connection on the motherboard, a lot of things.

However, I will tell you, from what I've heard and seen.. People who have had to deal with RMAs from XFX have 99% been HORROR stories, so good luck on that as well.

BUT those connectors are seriously done for, so you won't make a fool out of yourself because they are obviously messed up.

Go ahead and RMA that PSU or invest in a quality one (SilverStone, Corsair, SeaSonic) and pair that back up with your new motherboard and make sure when you reassemble everything that you make sure everything is 100% secure and properly installed before you go powering it on.
 
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Apple A7 Cyclone x64 Chip @ 1.3Ghz Apple PowerVR G6430 1GB DDR3 
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Apple A7 Cyclone x64 Chip @ 1.3Ghz Apple PowerVR G6430 1GB DDR3 
Hard DriveCoolingOSMonitor
16GB Internal Storage Passive iOS 7.0.3 4.0" 1136x640 
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post #10 of 26
Thread Starter 
Quote:
Originally Posted by Dustin1 View Post
Anything really, PSU could have went/been going bad, bad connection on the motherboard, a lot of things.

However, I will tell you, from what I've heard and seen.. People who have had to deal with RMAs from XFX have 99% been HORROR stories, so good luck on that as well.

BUT those connectors are seriously done for, so you won't make a fool out of yourself because they are obviously messed up.

Go ahead and RMA that PSU or invest in a quality one (SilverStone, Corsair, SeaSonic) and pair that back up with your new motherboard and make sure when you reassemble everything that you make sure everything is 100% secure and properly installed before you go powering it on.
yeah that is one thing that I fear...I heard horror stories of XFX

So are warped/overheated connectors common when a power supply goes bad? Also is it possible for a power supply to still turn on all case fans and lights, but not allow the computer to POST?
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
PowerCaseMouseMouse Pad
Seasonic X-850 80+ Gold Cooler Master HAF X Logitech G602 Corsair Vengeance MM200 
AudioAudio
Schiit Modi USB DAC External Sound Card Corsair SP2500 2.1 Speakers 
  hide details  
Reply
My System
(16 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i5 4670k 4.6GHz 1.24v Asus Maximus VI Hero EVGA GTX 780 ACX x2 SLI 16gb G.Skill Trident X 2400mhz CL10 
Hard DriveCoolingOSMonitor
Samsung 840 PRO 256gb Noctua NH-D15 Windows 8.1 PRO 64 Bit Dell UltraSharp U3011 30inch 2560x1600 
PowerCaseMouseMouse Pad
Seasonic X-850 80+ Gold Cooler Master HAF X Logitech G602 Corsair Vengeance MM200 
AudioAudio
Schiit Modi USB DAC External Sound Card Corsair SP2500 2.1 Speakers 
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