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iPhone 4 Swipe/Responsiveness Issues

post #1 of 6
Thread Starter 
My fiancee has had an iPhone 4 for about a year now, and began noticing some issues with responsiveness and crashing a few months ago. She got the phone replaced, and the issues disappeared for a time. They've come back though, and she's unsure of what to do.

The 4 main issues are:
-after she closes an app, the touchscreen become unresponsive for 5-30 seconds
-the phone occasionally crashes during normal uses like checking missed calls
-the phone occasionally crashes out of apps
-the keyboard will often act out, for instance it will act like she's holding down a key when she's just tapping.

I don't know if this is an app issue (she always closes the app down properly so if its possible it's in the background I don't know), but I've suggested that she remove all apps and start over. Is there any other option? She doesn't download a lot of crapware as far as I can see, only fairly highly reviewed games/apps, but I don't know how iOS works.
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post #2 of 6
Quote:
Originally Posted by KittensMewMew View Post
My fiancee has had an iPhone 4 for about a year now, and began noticing some issues with responsiveness and crashing a few months ago. She got the phone replaced, and the issues disappeared for a time. They've come back though, and she's unsure of what to do.

The 4 main issues are:
-after she closes an app, the touchscreen become unresponsive for 5-30 seconds
-the phone occasionally crashes during normal uses like checking missed calls
-the phone occasionally crashes out of apps
-the keyboard will often act out, for instance it will act like she's holding down a key when she's just tapping.

I don't know if this is an app issue (she always closes the app down properly so if its possible it's in the background I don't know), but I've suggested that she remove all apps and start over. Is there any other option? She doesn't download a lot of crapware as far as I can see, only fairly highly reviewed games/apps, but I don't know how iOS works.
I would just go back to the nearest Apple Store (Genius Bar) and have them check it out. If you get lucky you can get another replacement.
post #3 of 6
Try restoring it and if that fails, go get another replacement.
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post #4 of 6
Is it jailbroken?
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post #5 of 6
Thread Starter 
Quote:
Originally Posted by blupupher View Post
Is it jailbroken?
Nope not at all.

I just feel like this might be some conflict with something on the phone if its happened once already on her last phone. I guess I'll tell her to restore the phone and remove the majority of her apps.
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post #6 of 6
do you know how to close applications that are open ? Could have a million things open , if you dont ; double click home button it pulls up processes and you can click and hold on the programs and then close them .
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