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Help needed.. Fried pump? XSPC res with MCP35x

post #1 of 14
Thread Starter 
I put together my first watercooling setup last night and leak tested it today for the first time. I used an extra power supply I had laying around by tripping it to power my mcp35x pump attached to my XSPC dual bay reservoir for one Laing DDC pump. All went well for the first 15-20 minutes or so, system was gradually getting air bubbles out, when all of the sudden water started trickling down the front of my case. I instantly (within a few seconds) turned off the power supply to kill the power. I removed the reservoir from the tower to find that it was leaking from the bottom around the pump... After further inspection I could see that the water was actually coming out around the oring. When I initially attached the pump i felt as though the screws were not getting tight, i wouldn't even call it snug. But I was not too concerned because it seemed to have a good seal around the oring.. Well obviously that was a mistake. Now after I took the pump off and inspected it, which I thought it looked ok, nothing too obvious, I re-installed it applying a ton of teflon tape around the bolts. This felt substantially better and I figured it would be fine at this point.. I reconnected everything and went to test fire the pump and it is not turning on. It will turn about a quarter revolution and stop every 3 or 4th time it is powered up. Does this sound like my pump is now fried? Now I just have absolutely no idea what to do..

These were all brand new components. The MCP35x came from Sidewinder and the reservoir elsewhere.
post #2 of 14
Sounds like a RMA to me bro even if you ever get it to work again I would never trust it
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post #3 of 14
Just curious as to how tight you tightened it and if it looked like the propeller was touching the acrylic or any other obstruction?

I agree with what has been said though, even if you got it running ok not sure if I'd trust it. RMA would be your best bet if that is possible.

From the scenario you describe nothing should have burned it up, as there was water flowing through it the whole time it was leak tested correct?

Water may have gotten in where it shouldn't have also and possibly was still wet when turned back on however.
Edited by rx7racer - 10/7/11 at 2:11pm
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post #4 of 14
Quote:
Originally Posted by Worple View Post
Sounds like a RMA to me bro even if you ever get it to work again I would never trust it
You can't rma user error, and even if you tried the warranty is void from removing the top on the 35x.

OP, sounds like you used the wrong screws in mounting the 35x.
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post #5 of 14
Thread Starter 
Quote:
Originally Posted by rx7racer View Post
Just curious as to how tight you tightened it and if it looked like the propeller was touching the acrylic or any other obstruction?

I agree with what has been said though, even if you got it running ok not sure if I'd trust it. RMA would be your best bet if that is possible.

From the scenario you describe nothing should have burned it up, as there was water flowing through it the whole time it was leak tested correct?

Water may have gotten in where it shouldn't have also and possibly was still wet when turned back on however.
I tightened it to snug then a quarter turn(roughly, that is difficult to explain)

And it always had water flowing through it yes.

Quote:
You can't rma user error, and even if you tried the warranty is void from removing the top on the 35x.

OP, sounds like you used the wrong screws in mounting the 35x.
That would make sense, but I did most certainly use the screws that came with the XSPC reservoir.

So.. even though it is less than 24 hours old I cant do anything about it?
post #6 of 14
Ok sorry change RMA to Replace lol
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post #7 of 14
Quote:
Originally Posted by hatfield113 View Post
That would make sense, but I did most certainly use the screws that came with the XSPC reservoir.

So.. even though it is less than 24 hours old I cant do anything about it?
Didn't you notice the void if removed sticker?
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post #8 of 14
Thread Starter 
Quote:
Originally Posted by tsm106 View Post
Didn't you notice the void if removed sticker?
Obviously I did, you would have to be blind to not see it. But as far as i know there is no way to mount the pump to the XSPC reservoir without removing the factory top
post #9 of 14
Removing the factory top from a Swiftech pump voids the warranty on the pump, regardless of why you are removing it.

Killing a pump by getting water in the electrical parts of it isn't something the manufacturer should warranty anyway....

Have you taken the pump apart to see if there is water in the motor windings or on the PCB?
It may still work if you dry it all out and try again.
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post #10 of 14
Thread Starter 
Quote:
Originally Posted by Caleal View Post
Removing the factory top from a Swiftech pump voids the warranty on the pump, regardless of why you are removing it.

Killing a pump by getting water in the electrical parts of it isn't something the manufacturer should warranty anyway....

Have you taken the pump apart to see if there is water in the motor windings or on the PCB?
It may still work if you dry it all out and try again.
When i took it apart there was maybe 2 drops that made it inside of the housing.. I dried those up with a paper towel in as fast as it took me to remove the pump from the reservoir. I would post pics of it, but i put the factory top back on the pump already. Without going out of my way the warranty sticker fell right back into place and it doesn't even look like it has been opened.. Guess Swiftech should use better stickers

Before I send it back I am going to let this thing air dry over the weekend and give it 1 more go. However I feel it is doomed.
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