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lenovo y460p

post #1 of 3
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i bought a lenovo y460p for my gf for her birthday

last night she had issues with the laptop where it wouldn't take a charge and eventually died. i had her bring the laptop out to me and the power cord itself shows no dmg and open wires - the adapter shows the green light showing it has charge

i took the battery out and tried to start it up on ac power only and nothing - has anybody come across this problem before and if so is there anything i can do to fix the problem or something i would have to contact lenovo for

the laptop is about 3-4 months old
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post #2 of 3
You have to contact Lenovo for this one.

The Y460 / 560 series had some issues with the charging circuit on the motherboad. Sometimes, like in your case, the computer just wouldn't take and power at all.

This is 100% something you have to send it in for.

Contact Lenovo customer service 1-866-968-4465
 
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Acer V7-482PG
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Ryzen 5 1400 4.0ghz @1.33V GIGABYTE GA-AB350-Gaming EVGA GeForce GTX 780 Ti Dual Classified w/ EVGA... Mushkin Redline DDR4 3200mhz 16gb (8gb x 2) 
Hard DriveHard DriveHard DriveCooling
Sandisk Plus 256gb Toshiba 7200rpm 2tb Toshiba 7200rpm 2tb Deepcool Gamaxx 400 
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Windows 10 64bit ASUS Designo MX299Q Logitech K800 EVGA Supernova 750w G2 
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Corsair 270R Logitech performance mouse MX Steelseries QcK 
CPUMotherboardGraphicsRAM
i5-4200u Haswell ULT NVidia GT 750m 12gb DDR3L 1600mhz 
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post #3 of 3
okay this means there is a problem with the power on the motherboard. This means that you will probably need a new motherboard (or maybe just a new power module). However, considering it is still only 3-4 months old, it should be under warranty, so call Lenovo and they should fix it for you for free.
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