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Thermaltake replacing my 750w with cheap 850w

post #1 of 17
Thread Starter 
Hi, I sent in my 750W for replacement to TT RMA. Bad 12v rail. See thread here

Today I get an email from TT saying my W0116RU (750 watts) is discontinued and they want to replace it with a W0319RU (850 watts). Now, this 850W is MSRP cheaper than my W0116RU when I bought it, I paid $189.99 for my 750W. the 850W is like $105 on newegg and $159.99 on Thermaltake website

Is it worth it or can should I just ask for a refund? Will they refund the price I paid for it?
Edited by Zensou - 10/11/11 at 3:36pm
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post #2 of 17
They won't refund. It's not about price, they are offering an upgrade, take it.

Edit: I paid $105 for my ram a year ago, should gskill send me 2 sets cause they are cheaper now? No
post #3 of 17
Thread Starter 
Quote:
Originally Posted by Papas View Post
They won't refund. It's not about price, they are offering an upgrade, take it.
I think it's a downgrade to a lower quality PSU with higher wattage.
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post #4 of 17
Quote:
Originally Posted by Zensou View Post
I think it's a downgrade to a lower quality PSU with higher wattage.
Your problem is they will never admit it. It's a 100w upgrade and an upgrade to bronze. Thought anything over 600w was made by seasonic for tt.
post #5 of 17
I agree with Papas. TT is not shafting you. Prices are droping.
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post #6 of 17
Quote:
Originally Posted by Zensou View Post
I think it's a downgrade to a lower quality PSU with higher wattage.
What makes you think it's a lower power psu? All reviews are pretty even on both of those psus.
post #7 of 17
Thread Starter 
The one post I saw about the W0319RU they said it's a very low quality PSU with its ripple being off the charts.

TT Customer Service Rep asked me if I accept the W0319RU as my replacement. What if I say no, what will happen then?
W0319RU is also silver and ugly, unlike my glossy black W0166RU.
Edited by Zensou - 10/11/11 at 3:54pm
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post #8 of 17
Where is the proof that it is a a cheaper psu. Prices on electronics change all the time. I personally would take it. Get the price for it out of your head
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post #9 of 17
Thread Starter 
The W0319RU has 1 12V Rail @ 69A compared the W0116RU which has 4 rails. What are the cons and pros to having a single rail?
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post #10 of 17
Tell them it's unacceptable. They're replacing a quality CWT PSH unit with a mediocre FSP unit. They should at least replace it with a PSHII unit (which is the modern equivalent, and costs less than the original PSH units anyway).
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