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Feel like an idiot and could use some help

post #1 of 13
Thread Starter 
Hey guys,

networking and setting up networks really isn't my strong point at all. I bought a Motorola SBG901 for Comcast cable so that I wouldn't have to rent their own modem/router. This thing has been a hunk of junk. Speeds are bad (paying Comcast for 12MB/s, getting 200-300KB/s commonly), and it also likes to reset/reboot itself at least once a day.

A Comcast tech guy just left my apartment telling me that he reads that Comcast's speeds reaching my SGB901 are comparable to what I'm paying for, and that many Motorola products have an affinity for rebooting themselves a lot--that he's seen it before. He recommended getting a separate modem and router for wired/wireless Internet.

What do you guys think?

What products can you recommend?
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post #2 of 13
http://www.newegg.com/Product/Produc...82E16825122011
http://www.newegg.com/Product/Produc...82E16833122326

I've used this modem on connections up to 25/15 no problem. And this router is fantastic, I had coverage at my neighbors house from the center of our 2600sq ft home on a 1/4 acre lot. Never had issues for over a year with either device.
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post #3 of 13
Dont rent their modems, they suck. Buy your own modem, my speeds doubled after I bought one.
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post #4 of 13
Quote:
Originally Posted by CTRLurself [Knyte Custom] View Post

Glad to hear good things about that router as I just ordered one off Ebay this past weekend. My understanding is the UPNP works as designed with this model to run multiple Xbox consoles behind it.
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post #5 of 13
Thread Starter 
Quote:
Originally Posted by CTRLurself [Knyte Custom] View Post
http://www.newegg.com/Product/Produc...82E16825122011
http://www.newegg.com/Product/Produc...82E16833122326

I've used this modem on connections up to 25/15 no problem. And this router is fantastic, I had coverage at my neighbors house from the center of our 2600sq ft home on a 1/4 acre lot. Never had issues for over a year with either device.
So you're taking the cable into the modem, running an ethernet to the router, and using wireless on the router? Does the router have any ethernet ports for wired Internet?

Thanks
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post #6 of 13
Quote:
Originally Posted by grmnasasin0227 View Post
So you're taking the cable into the modem, running an ethernet to the router, and using wireless on the router? Does the router have any ethernet ports for wired Internet?

Thanks
That's correct.

The router has four Ethernet to hard-wire into, all gigabit. Also has a USB port to connect a hard drive or printer to for network sharing.
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post #7 of 13
Thread Starter 
Quote:
Originally Posted by CTRLurself [Knyte Custom] View Post
That's correct.

The router has four Ethernet to hard-wire into, all gigabit. Also has a USB port to connect a hard drive or printer to for network sharing.
Cool, I appreciate the response. Here's the thing though, both of those together are a bit out of my budget at the moment. Is it possible to use my modem/router as just a modem and buy that router, and still get the great speeds? In other words, do you think my SBG901's modem section is bad, or the router?
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post #8 of 13
If you don't get the desired speed from either wired or wireless out of the modem/router you have now then it's a bad modem. If you do get the correct speed from the wired connections on your modem/router, then yes you can do exactly what you described. If not you need to get a new modem.
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post #9 of 13
The only thing about the 901, while it looks like the same casing used for the 6120 DOCSIS 3 modem, it pairs a previous gen DOCSIS 2 modem with a substandard wireless access point. It should not be constantly rebooting.
Quote:
Speeds are bad (paying Comcast for 12MB/s, getting 200-300KB/s commonly)
Keep in mind the units for a provided WAN connection may differ from the units used in download speed (bits vs bytes). 12 mbit would be equivalent to 1.5 MB/sec. Also keep in mind that Comcast connections use PowerBoost (which doubles your transfer rate for the first 10 MB of a file, therefore you would generally have ~6 mbps of sustainable bandwidth).
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post #10 of 13
My Comcast usually hits 2.6 Meg's down. Anyone got a rec for a VoIP modem? Paying them $7 a month makes me cry.
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