Overclock.net › Forums › Components › Sound Cards and Computer Audio › Pro 550 Problem Fixed. Headphones are great!
New Posts  All Forums:Forum Nav:

Pro 550 Problem Fixed. Headphones are great!

post #1 of 16
Thread Starter 
Ok so I got my Ultrasone today, Finally. Plug them into my computer, expect to hear what good quality music sounds like anddddddd no. One of the headphones randomly turns off, The sound quality sounds horrible, you can barley hear the people sing, The wire seems if I move it a tiny bit it can turn off the entire headphones.

Question: As I think the wire is the problem here (Its wayyyy tooo short anyway) Where can I buy a new wire that will fit my Ultrasone Pro 550's? Would Best Buy have one by any chance?

I am very disappointed.. I was waiting all day to come home from work, and relax while listening to high quality flacc music. Man was I wrong =/

Edit: Tried it with my MP3 player, same problem So I know its not my on-board soundcard (Still waiting on my real soundcard to ship, till then using on-board). My other cheap headphones also work perfectly on it.

Edit: Fixed!
Edited by Bboy500 - 10/14/11 at 10:43am
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
post #2 of 16
Where did you buy the headphone from? You may have bought a fake. If it's from Amazon or something, return it. No point having to pay more for an item just to have it working right in the first place. If you paid for that with pay pal, send a message to the seller, if he doesn't help you, file a dispute, have your money returned.
2nd Gig
(24 items)
 
Sayonara
(20 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II X4 955 Black Edition Asus M4A79T Deluxe NVIDIA GTX 670 FTW OCZ Platinum 4GB 1600 DDR3 
Hard DriveCoolingOSMonitor
OCZ Vertex 2 90GB & Samsung Spinpoint F3 1TB Scythe MUGEN-2 Microsoft Windows 8 Professional Dell UltraSharp u2410 & Samsung 2333SW 
KeyboardPowerCaseMouse
Logitech G15 OCZ GameXStream 700w HAF 932 Advanced Logitech G300 
AudioAudioAudioAudio
Denon AVR-1912 Harman Kardon Infinity Primus P153  HIFIMAN HE-400 Vsonic GR07 
AudioAudioAudioAudio
Shure SE-535 Limited Edition Beyerdynamic DT880 ODAC/Objective 2 Amplfiier Audio Technica AD700 
  hide details  
Reply
2nd Gig
(24 items)
 
Sayonara
(20 items)
 
 
CPUMotherboardGraphicsRAM
Phenom II X4 955 Black Edition Asus M4A79T Deluxe NVIDIA GTX 670 FTW OCZ Platinum 4GB 1600 DDR3 
Hard DriveCoolingOSMonitor
OCZ Vertex 2 90GB & Samsung Spinpoint F3 1TB Scythe MUGEN-2 Microsoft Windows 8 Professional Dell UltraSharp u2410 & Samsung 2333SW 
KeyboardPowerCaseMouse
Logitech G15 OCZ GameXStream 700w HAF 932 Advanced Logitech G300 
AudioAudioAudioAudio
Denon AVR-1912 Harman Kardon Infinity Primus P153  HIFIMAN HE-400 Vsonic GR07 
AudioAudioAudioAudio
Shure SE-535 Limited Edition Beyerdynamic DT880 ODAC/Objective 2 Amplfiier Audio Technica AD700 
  hide details  
Reply
post #3 of 16
Thread Starter 
I took your advice and got it off amazon (Your post: http://www.overclock.net/15236750-post11.html) Waiting for my Xonar to ship.

How exactly DO I return it? Never returned anything from online before. I would of bought a new cable anyway because the tiny cable that comes with the 550's doesn't let me even use my computer comfortably. So if its only the cable that's the problem its no big deal. if its the headphones... well I feel bad because I don't spend 150 dollars on entertainment stuff. This is a rarity just for headphones.
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
post #4 of 16
Well, they have a detachable cable. Is yours secured properly?
post #5 of 16
Thread Starter 
Quote:
Originally Posted by decimator View Post
Well, they have a detachable cable. Is yours secured properly?
As far as I know yes? I plugged it all the way in... tried both sides.

That's also what I'm asking. I'm going to assume its the detachable cable that is broken, not the headphones. Anywhere I can get a new, longer cable? best buy maybe?
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
post #6 of 16
If its defective rma with amazon, if you still want a new cable after then indulge once you get a proper unit.
Bare Essentials
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-930 @ 4.0 GHz ASUS P6X58D Premium MSI 6950 2 GB CFX (shaders unlocked) Corsair XMS3 8 GB (4GB x2) 
Hard DriveOSMonitorKeyboard
Intel X25-M 80 GB SSD Win7 Home Premium 64 bit Samsung S27A950D OCN Ducky (Browns) 
PowerCaseMouseMouse Pad
Ultra X3 1000W CoolerMaster HAF X CoolerMaster Storm Spawn Puretrak Talent 
  hide details  
Reply
Bare Essentials
(13 items)
 
  
CPUMotherboardGraphicsRAM
i7-930 @ 4.0 GHz ASUS P6X58D Premium MSI 6950 2 GB CFX (shaders unlocked) Corsair XMS3 8 GB (4GB x2) 
Hard DriveOSMonitorKeyboard
Intel X25-M 80 GB SSD Win7 Home Premium 64 bit Samsung S27A950D OCN Ducky (Browns) 
PowerCaseMouseMouse Pad
Ultra X3 1000W CoolerMaster HAF X CoolerMaster Storm Spawn Puretrak Talent 
  hide details  
Reply
post #7 of 16
Thread Starter 
Quote:
Originally Posted by BlahBlahBlah View Post
If its defective rma with amazon, if you still want a new cable after then indulge once you get a proper unit.
OK, how do I RMA? I never returned any product that I bought online, nor did I ever have a defective one.

And by "RMA" I want to exchange this for a non-broken one, not return. I heard people can get sent the new items ahead of time. I would love to do that.
Edited by Bboy500 - 10/13/11 at 9:30pm
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
post #8 of 16
Quote:
Originally Posted by Bboy500 View Post
OK, how do I RMA? I never returned any product that I bought online, nor did I ever have a defective one.
It's pretty straightforward on Amazon. Go to your account page and look up your recent order. On the right side of the page will be a "Return Items" button. Click it and it'll walk you through the RMA process. There should be a return shipping label in the box that was shipped to you in the first place. You can use that to ship it back to Amazon.
post #9 of 16
Thread Starter 
Replacement not available... Great. Man... a good day turned horrible for me... Was so looking forward to these.
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
Skylake - Budget
(14 items)
 
Acer C720
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5-6500 - 3.2 Ghz Gigabyte GA-H110M-A Evga GTX 960 FTW+ 2 GB  CORSAIR Vengeance LPX - 8 GB 
Hard DriveOSMonitorKeyboard
Seagate Momentus XT 750 GB Windows 8.1 Dell S2414H Razer Blackwidow (2013) 
PowerCaseMouseMouse Pad
Evga 100B-B1 600W  DIYPC Cuboid-R Black/Red Aluminum Razer Deathadder BE SteelSeries Qck+ 
AudioOther
Xonar DG Samson Go Mic 
CPUGraphicsRAMHard Drive
Intel Celeron - N2955U 1.7 Ghz HD 3000 Acer - Generic 4GB 16 GB SSD 
OSMouseAudioAudio
ChromeOS Logitech M705 FiiO E10 Ultrasone Pro 550 
CPUMotherboardGraphicsRAM
Intel Core 2 Quad Q6600 2.4 Ghz Dell - Generic EVGA GeForce GTX 750 Ti FTW 4GB Kingston 667 Mhz DDR2 
Hard DriveHard DriveOSMonitor
Seagate Momentus XT 750 GB Toshiba 5200 RPM 500 GB Windows 8.1 64 bit Dell 21.5" 
KeyboardPowerCaseMouse
Razer Black Widow Dell: 375 Watts Dimension 9200 DeathAdder BE 
Mouse PadAudioAudio
Steelseries QCK+ Xonar DG Hifiman HE-400 
  hide details  
Reply
post #10 of 16
Get a refund then. It's either replace or refund as it's defective.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Sound Cards and Computer Audio
Overclock.net › Forums › Components › Sound Cards and Computer Audio › Pro 550 Problem Fixed. Headphones are great!