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EVGA send me a Dead Card for my RMA!! - Page 3

post #21 of 25
Quote:
Originally Posted by rdasch3 View Post
support in general from evga isn't amazing. Might as well stay away from them. Their products are garbage, and their service blows. Their tech support is pretty clueless as well.
no doubt
post #22 of 25
Thread Starter 
Iam just bloody mad that they didn't have the decency to properly test the card before sending it!!! After all the money I spent on shipping it back and forth.
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Pride and Joy
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post #23 of 25
Quote:
Originally Posted by rdasch3 View Post
Support in general from evga isn't amazing. Might as well stay away from them. Their products are garbage, and their service blows. Their tech support is pretty clueless as well.
How do u come to the conclusion? Ive had nothing but the best customer service from them. There products are top notch as there customer service.

To the op. They should take care of you. Also i dont know if its been said or not but have you tried the 260 or 270 drivers.
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post #24 of 25
Quote:
Originally Posted by Gib007 View Post
Don't you just hate it that manufacturers send RMA replacements as "newly sealed from factory"?
I'd much rather have a "used" replacement in that they physically tested it before sending it than a freshly new replacement with the risk of it being faulty. OCZ did this to me with a Vertex 3 SSD RMA.

I don't know about you, but everytime I get a used replacement, it always has the same issue my initial product had that I returned. They are used and with them for a reason: because people like us returned their faulty items. They probably take a stab at repairing it, but the fact is it is just plain faulty. I would rather have a new product sealed and ready for me and if it doesn't work, they can pay shipping charges both ways and try again.

Quote:
Originally Posted by xD3aDPooLx View Post
How do u come to the conclusion? Ive had nothing but the best customer service from them. There products are top notch as there customer service.

To the op. They should take care of you. Also i dont know if its been said or not but have you tried the 260 or 270 drivers.

Read my huge post on the second page.

Mainly motherboard issue, but between the morons on the phone I dealt with long ago, horrible support, getting faulty products with the same problem in return, and their obvious attempts to pull more money out of me by "getting me to ship it so they can tell me how much it would be to repair it", I just don't deal with them anymore. There are better boards for overclocking anyway.

Never had problems with their vid cards, but all of the above made me want to stay away from their products as a whole.
Edited by rdasch3 - 10/17/11 at 4:44am
post #25 of 25
Thread Starter 
EVGA has apologized and will pay for up and down shipping for another working card.
Iam still pissed that I was deprived of a uber card for 2months, and still will be for another month at least
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Pride and Joy
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Vertex3 MAX IOPS 120GB + Samsung 1TB F3 RAID 0 LG 10X Blu ray drive Corsair H80 + 2 GT AP15s Windows 7 Ultimate 64bit SP1 
MonitorKeyboardPowerCase
Samsung T260 26" 1920x1200 Max Keyboard Nighthawk X9 mechanical Corsair AX850 GOLD CoolerMaster ATCS 840 Black 
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Logitech G5 v1 Mionix Propus 380 Auzentech X-Fi Hometheater HD + Logitech Z5500 Wacom Bamboo Pen and Touch 
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