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How do you RMA an Box Intel Processor

post #1 of 5
Thread Starter 
I believe my i7 950 is cooked. How do you contact Intel to get them to honor the 3 year boxed processor warranty?
nth
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Boxed Core i7-6950X Processor Extreme Edi... ASRock X99 Extreme4/3.1 LGA 2011-v3 Intel X99 S... ZOTAC GeForce GTX 1080 AMP! Extreme, ZT-P10800B... G.SKILL Ripjaws V Series 64GB (4 x 16GB) 288-Pi... 
Hard DriveCoolingOSMonitor
SAMSUNG 850 EVO 2.5" 1TB SATA III 3-D Vertical ... Corsair Hydro Series H100i v2 Extreme Performan... Windows 10 Pro AMH 399U 39" UHD Real 4K LED Monitor 60Hz DP 1.... 
KeyboardCaseAudioAudio
Corsair Gaming K70 RGB Mechanical Keyboard, Bac... MasterCase Pro 5 Mid-Tower Case with FreeForm M... OBJECTIVE2+ODAC REV B HEADPHONE AMPLIFIER+DAC Audio Technica ATH-AD900X Open-Back Audiophile ... 
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nth
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Boxed Core i7-6950X Processor Extreme Edi... ASRock X99 Extreme4/3.1 LGA 2011-v3 Intel X99 S... ZOTAC GeForce GTX 1080 AMP! Extreme, ZT-P10800B... G.SKILL Ripjaws V Series 64GB (4 x 16GB) 288-Pi... 
Hard DriveCoolingOSMonitor
SAMSUNG 850 EVO 2.5" 1TB SATA III 3-D Vertical ... Corsair Hydro Series H100i v2 Extreme Performan... Windows 10 Pro AMH 399U 39" UHD Real 4K LED Monitor 60Hz DP 1.... 
KeyboardCaseAudioAudio
Corsair Gaming K70 RGB Mechanical Keyboard, Bac... MasterCase Pro 5 Mid-Tower Case with FreeForm M... OBJECTIVE2+ODAC REV B HEADPHONE AMPLIFIER+DAC Audio Technica ATH-AD900X Open-Back Audiophile ... 
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post #2 of 5
Contact them, they will give you further information: http://www.intel.com/p/en_US/support/contact/phone

Have you asked around for help with your processor? i.e. what makes you think that your processor is "cooked"? Is it running hot? Not running at the temps that you think it should be? etc.
The Laptop
(6 items)
 
  
CPUGraphicsRAMHard Drive
Intel i7 2860QM AMD Radeon HD 6770M Corsair Vengence 1600MHz Samsung 840 Pro 256GB 
OSMonitor
Mac OS X 10.8 1680 x 1050 anti-glare high resolution  
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The Laptop
(6 items)
 
  
CPUGraphicsRAMHard Drive
Intel i7 2860QM AMD Radeon HD 6770M Corsair Vengence 1600MHz Samsung 840 Pro 256GB 
OSMonitor
Mac OS X 10.8 1680 x 1050 anti-glare high resolution  
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post #3 of 5
Blue Giant
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3820 Asus P9X79 MSI GTX 570 in SLI RipjawsX 16GB DDR3 1600 8-8-8-24 
Hard DriveOptical DriveCoolingOS
2TB WD Black Blu-Ray Reader Custom Water Cooling Windows 7 Professional 
PowerCaseAudio
KINGWIN Mach 1 1000w AZZA Solano 1000 Xonar DG 
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Blue Giant
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7 3820 Asus P9X79 MSI GTX 570 in SLI RipjawsX 16GB DDR3 1600 8-8-8-24 
Hard DriveOptical DriveCoolingOS
2TB WD Black Blu-Ray Reader Custom Water Cooling Windows 7 Professional 
PowerCaseAudio
KINGWIN Mach 1 1000w AZZA Solano 1000 Xonar DG 
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post #4 of 5
Don't forget that their end-user licence doesn't allow you to use an aftermarket cooler.

So if they ask you just say that you were using bundled cooler.
Ti-89 Titanium
(13 items)
 
   
CPUMotherboardRAMHard Drive
Motorola 68k @16 MHz Ti-89 HW4 256 KB 2.6 MB Flash ROM 
OSMonitorPowerCase
Ti-89 OS 3.10 LCD Dot-Matrix 160x100 4x 1.5V AAA Ti-89 HW4 Black 
CPUMotherboardGraphicsRAM
Intel Core™ i7 930 Gigabyte GA-X58A-UD3R 2.0 Gigabyte GTX 470 SOC G.Skill RX 2x4GB 1600C8 
Hard DriveHard DriveOptical DriveCooling
PNY Prevail Elite 120GB Hitachi 7K1000.C 1TB LG GH24LS50 Noctua NH-C12P SE14 
OSOSMonitorKeyboard
Windows 8 Pro x64 Lubuntu 13.10 x64 Samsung BX2250 Logitech Illuminated 
PowerCaseMouseAudio
Be Quiet! S.P. E⁷ 600W Fractal Design Core 3000 Logitech G300 AKG K240 Studio 
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Ti-89 Titanium
(13 items)
 
   
CPUMotherboardRAMHard Drive
Motorola 68k @16 MHz Ti-89 HW4 256 KB 2.6 MB Flash ROM 
OSMonitorPowerCase
Ti-89 OS 3.10 LCD Dot-Matrix 160x100 4x 1.5V AAA Ti-89 HW4 Black 
CPUMotherboardGraphicsRAM
Intel Core™ i7 930 Gigabyte GA-X58A-UD3R 2.0 Gigabyte GTX 470 SOC G.Skill RX 2x4GB 1600C8 
Hard DriveHard DriveOptical DriveCooling
PNY Prevail Elite 120GB Hitachi 7K1000.C 1TB LG GH24LS50 Noctua NH-C12P SE14 
OSOSMonitorKeyboard
Windows 8 Pro x64 Lubuntu 13.10 x64 Samsung BX2250 Logitech Illuminated 
PowerCaseMouseAudio
Be Quiet! S.P. E⁷ 600W Fractal Design Core 3000 Logitech G300 AKG K240 Studio 
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post #5 of 5
Thread Starter 
Quote:
Originally Posted by appleg33k85 View Post
Contact them, they will give you further information: http://www.intel.com/p/en_US/support/contact/phone

Have you asked around for help with your processor? i.e. what makes you think that your processor is "cooked"? Is it running hot? Not running at the temps that you think it should be? etc.
Yes i have.

it is currently being discussed here and my EVGA rep
nth
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Boxed Core i7-6950X Processor Extreme Edi... ASRock X99 Extreme4/3.1 LGA 2011-v3 Intel X99 S... ZOTAC GeForce GTX 1080 AMP! Extreme, ZT-P10800B... G.SKILL Ripjaws V Series 64GB (4 x 16GB) 288-Pi... 
Hard DriveCoolingOSMonitor
SAMSUNG 850 EVO 2.5" 1TB SATA III 3-D Vertical ... Corsair Hydro Series H100i v2 Extreme Performan... Windows 10 Pro AMH 399U 39" UHD Real 4K LED Monitor 60Hz DP 1.... 
KeyboardCaseAudioAudio
Corsair Gaming K70 RGB Mechanical Keyboard, Bac... MasterCase Pro 5 Mid-Tower Case with FreeForm M... OBJECTIVE2+ODAC REV B HEADPHONE AMPLIFIER+DAC Audio Technica ATH-AD900X Open-Back Audiophile ... 
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nth
(12 items)
 
  
CPUMotherboardGraphicsRAM
Intel Boxed Core i7-6950X Processor Extreme Edi... ASRock X99 Extreme4/3.1 LGA 2011-v3 Intel X99 S... ZOTAC GeForce GTX 1080 AMP! Extreme, ZT-P10800B... G.SKILL Ripjaws V Series 64GB (4 x 16GB) 288-Pi... 
Hard DriveCoolingOSMonitor
SAMSUNG 850 EVO 2.5" 1TB SATA III 3-D Vertical ... Corsair Hydro Series H100i v2 Extreme Performan... Windows 10 Pro AMH 399U 39" UHD Real 4K LED Monitor 60Hz DP 1.... 
KeyboardCaseAudioAudio
Corsair Gaming K70 RGB Mechanical Keyboard, Bac... MasterCase Pro 5 Mid-Tower Case with FreeForm M... OBJECTIVE2+ODAC REV B HEADPHONE AMPLIFIER+DAC Audio Technica ATH-AD900X Open-Back Audiophile ... 
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