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[GamerTell] AT&T places 20MB download cap on PS Vita - Page 3

post #21 of 78
Att sent me a text today after getting a new phone for my wife. It went something like:

"blah blah blah on a scale of 1-5 how would you rate your level of satisfaction today"

5

"How long does it usually take you to speak to a customer service representative through the phone?"

1-5 minutes
5-10 minutes
10-15 minutes

20 minutes or more

"Blah blah blah... On a scale of 1-10 how likely are you to recommend Att to a friend?"

1

"Blah blah blah... We're sorry to hear that... Can you please explain to us why you would not recommend Att to a friend?"

It takes over 2 hours just to get any of my issues resolved. I have never had a pleasant experience talking with your customer service representatives. Why on earth would I recommend this?

OT: And this is why I wouldn't recommend Att for any god given reason.
post #22 of 78
Quote:
Originally Posted by finalturismo View Post
So if you have service with atnt, DROP DEAD.
Thanks for that. FYI I have unlimited 3G with AT&T.

OT: This is ridiculous... I can't see why anyone would bother with anything other than the WiFi model with this restriction.
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post #23 of 78
Quote:
Originally Posted by hollowtek View Post
OT: And this is why I wouldn't recommend Att for any god given reason.
That's funny, because my experience with ATT customer service is always the complete opposite. Then again, maybe it's because I'm out of contract so they know I can just leave whenever I want to.
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post #24 of 78
It's not like we need another reason to not buy the vita anyway.
 
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post #25 of 78
Quote:
Originally Posted by finalturismo View Post
So if you have service with atnt, DROP DEAD.
No thanks, paying $55/month for unlimited data here with my iPhone 4.
post #26 of 78
Good lord, is there nothing that the idiots who run AT&T will not %$#@ up? Sony is probably pissed about this as well.
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post #27 of 78
I do not really see the problem, the iphone has the same download limitation, I understand that it is a gaming device, and you want to download games, but why not download them at home, and be set when your on the go.
post #28 of 78
People were planning to buy the PS Vita?
    
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post #29 of 78
Quote:
Originally Posted by Manyak View Post
That's funny, because my experience with ATT customer service is always the complete opposite. Then again, maybe it's because I'm out of contract so they know I can just leave whenever I want to.
I have business CS
I never wait more than 2 mins.
post #30 of 78
Quote:
Originally Posted by mbudden View Post
I have business CS
I never wait more than 2 mins.
yea but try calling business billing lol. They offer to call you back within 3 hours or you can wait on hold the whole time.
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