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Strange collection of display driver crashes

post #1 of 5
Thread Starter 
Well, I've basically got 2 kinds of crashes that I am betting are related to the same issue. I'd like to see if someone here can clarify what's going on.

I have the Catalyst Control Center 11.9 (pretty recently installed too) and the respective drivers for my Radeon HD 3850. Disabling the overclock did not help, as I was running for several months without it and experiencing the same issues. I dusted the heck out of my PC and checked all my connections.

The first crash I get is when I exit a very old game such as Unreal Tournament. Due to needing to run it in compatibility mode, Windows 7 swaps to the basic display profile (the non-translucent windows and taskbar). This error seems to only occur in these situations. When I go to exit the game, and my desktop begins to reappear, the drivers will stop updating my screen (it looks frozen), then it will update for a second, freeze again etc... It can do this anywhere from one to upwards of seven times in a row. If it breaks the chain (twice I had to restart manually due to it going on and on like this) it displays the generic 'Driver has stopped responding and recovered' message near the tray icons.

The second kind of crash is one I've never seen before this. Often times it strikes randomly while playing Minecraft specifically, though I can't say for certain if it is restricted to that one program. (I remember the other instance this happened in, it was Photoshop CS4.) What will happen is my screen will freeze, my sounds will stutter the last millisecond over and over again, and within moments the screen will turn one color, often determined by the color of what I was running at the time (if I'm in a green field in Minecraft, it turns green; a wood house, brown).

I know people are raging over the Rage drivers, so as a side note, are the CCC 11.9 drivers related to the awful Rage drivers in any way? Should I be trying to roll back a version?

I'm planning on getting a new computer with my next chunk of cash, but until then I'd like to at least get this system as stable as possible. Any help would be greatly appreciated.
Edited by Rajada - 10/17/11 at 10:07pm
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post #2 of 5
Hello, Rajada.

Have you tried uninstalling the 11.9 drivers and reinstalling them? It sounds to be like it's your basic driver issue. If you've reset the overclock on your GPU to stock and it's still crashing, then it's software.
post #3 of 5
Quote:
Originally Posted by Rajada View Post
Well, I've basically got 2 kinds of crashes that I am betting are related to the same issue. I'd like to see if someone here can clarify what's going on.

I have the Catalyst Control Center 11.9 (pretty recently installed too) and the respective drivers for my Radeon HD 3850. Disabling the overclock did not help, as I was running for several months without it and experiencing the same issues. I dusted the heck out of my PC and checked all my connections.

The first crash I get is when I exit a very old game such as Unreal Tournament. Due to needing to run it in compatibility mode, Windows 7 swaps to the basic display profile (the non-translucent windows and taskbar). This error seems to only occur in these situations. When I go to exit the game, and my desktop begins to reappear, the drivers will stop updating my screen (it looks frozen), then it will update for a second, freeze again etc... It can do this anywhere from one to upwards of seven times in a row. If it breaks the chain (twice I had to restart manually due to it going on and on like this) it displays the generic 'Driver has stopped responding and recovered' message near the tray icons.

The second kind of crash is one I've never seen before this. Often times it strikes randomly while playing Minecraft specifically, though I can't say for certain if it is restricted to that one program. What will happen is my screen will freeze, my sounds will stutter the last millisecond over and over again, and within moments the screen will turn one color, often determined by the color of what I was running at the time (if I'm in a green field in Minecraft, it turns green; a wood house, brown).

I know people are raging over the Rage drivers, so as a side note, are the CCC 11.9 drivers related to the awful Rage drivers in any way? Should I be trying to roll back a version?

I'm planning on getting a new computer with my next chunk of cash, but until then I'd like to at least get this system as stable as possible. Any help would be greatly appreciated.
Try to clean up the driver and see if it is related to it. If it doesn't solve it, it could be something else.

Clean it with Atiman Uninstaller v.6.0.0.msi. Download LINK
(Run it with administrator privilege. Some antivirus software will give a false positive. Let it restarts itself to complete the uninstallation).

Install Catalyst 11.9.

Set the UAC to minimum if you are installing preview drivers
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ケンジ
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CPUCPUMotherboardGraphics
i7-3960X i7-980X GA-X79-UD7 / GA-X58A-UD9 7970 + 465 
GraphicsRAMRAMHard Drive
2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
Hard DriveHard DriveCoolingCooling
120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
CoolingCoolingOSPower
VID-AR699 EK FB X58A-UD9 Win 7 Ultimate x64 1500W / 1250W+1200W 
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post #4 of 5
Thread Starter 
I've had issues with removing my video drivers before. On an older system I used a driver sweeper to remove and reinstall these same (granted, older version) drivers. The weird thing is even after changing the video adapter to on-board video, it refused to output video through anything but the ATI card. I thought that was a little odd since I thought those drivers would be gone after deleting them like that. I ended up worsening my problem back then, so I just want to make sure I have the process for this entirely down this time...

So do I basically uninstall, restart, swap to on-board video then reinstall 11.9?

Also, every time I run the 11.9 CCC install, it fails to install the C++ redistributable. I believe the reason is I already have it up to date, but I just thought I'd mention it in case it helps.
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post #5 of 5
Disable onboard video while doing this and only install Catalyst 11.9, no preview drivers.

VC++ in Catalyst is older than by Windows Update. Ignore the error message.

Keep it simple.
ケンジ
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CPUCPUMotherboardGraphics
i7-3960X i7-980X GA-X79-UD7 / GA-X58A-UD9 7970 + 465 
GraphicsRAMRAMHard Drive
2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
Hard DriveHard DriveCoolingCooling
120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
CoolingCoolingOSPower
VID-AR699 EK FB X58A-UD9 Win 7 Ultimate x64 1500W / 1250W+1200W 
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ケンジ
(16 items)
 
  
CPUCPUMotherboardGraphics
i7-3960X i7-980X GA-X79-UD7 / GA-X58A-UD9 7970 + 465 
GraphicsRAMRAMHard Drive
2x 6990 + 580 16GB 2133 MHz 24GB 2000 MHz 120GB x 2 RAID0 
Hard DriveHard DriveCoolingCooling
120GB x 4 RAID0 Raptor 300GB x 2 RAID0 CPU-370 CPU-370 
CoolingCoolingOSPower
VID-AR699 EK FB X58A-UD9 Win 7 Ultimate x64 1500W / 1250W+1200W 
  hide details  
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