Overclock.net › Forums › Components › Power Supplies › Well that's no fun...
New Posts  All Forums:Forum Nav:

Well that's no fun...

post #1 of 5
Thread Starter 
As of late, I've been having some trouble getting my computer to turn on. Every time, I've been able to wiggle the 24pin connector to get it to turn on. Well today, my computer cut off, so I tried wiggling the cable and it worked. Once I let go, it powered back off. Tried that a few more times, and every time i have the hold the cable for it to stay on.

Called up Corsair's customer service and spoke to a rep. She said that I would have to speak to a higher-up to get an advanced RMA started. I left that person a voicemail, so hopefully she calls back within the hour (as the customer service rep said she would).

So does anyone have any tips to keep this computer on? I use it to do research on (running some programs that require a good amount of processing power). My laptop can do the job, but only barely. Open to any suggestions. Thanks!

Corsair don't let me down!
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
post #2 of 5
That is odd, usually they sit nice and tight in there, does it feel loose at all? Does the clip on the side of the 24-pin clip onto the motherboard properly?

I guess you have checked the sockets for anything obstructing the way, but it's worth another check, perhaps try blasting a can of air in there to make sure nothings in the way.

Must be pretty frustrating having such a simple problem stopping you from using your PC!
My Current Rig
(18 items)
 
My Work PC
(15 items)
 
My Dream Rig
(17 items)
 
CPUMotherboardGraphicsRAM
i5 3570k Gigabyte Z77-D3H AMD Sapphire 7970 3GB 8GB Kingston HyperX DDR3 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Evo WD Caviar Black 500GB Samsung BD-ROM Noctua NH-C14 Dual Fan 
OSMonitorKeyboardPower
Windows 7 Home Premium x64 BenQ XL2411z 144hz Filco Majestouch (MX brown) Antec Quattro 1000w 
CaseMouseMouse PadAudio
Antec P182 Logitech G400s Steelseries QCK Heavy Beyerdynamic DT770 Pro 
AudioAudio
Fiio E9 Headphone Amp X-fi XtremeGamer 
CPUMotherboardGraphicsRAM
AMD Phenom 2 X2 550 3.1GHz ASUS M4A77 HD4350 4GB Crucial Ballistix  
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 250GB Sony DVD-RW Tri-Cool green LED front fan Windows 7 x64 
MonitorMonitorKeyboardPower
Samsung 22" 16:10 Acer 19" 4:3 Saitek Eclipse 2 OCZ 500W 
CaseMouseMouse Pad
Antec 300 MX518 QCK+ 
CPUMotherboardGraphicsGraphics
i7 2700k Asus Maximus IV GENE-Z Sapphire HD 6970 2GB Sapphire HD 6970 2GB 
RAMHard DriveHard DriveOptical Drive
Corsair Vengeance 16GB OCZ Agility 3 120GB Samsung Spinpoint F3 1TB Samsung BD-ROM (already own) 
CoolingOSMonitorKeyboard
Corsair A70 Windows 7 (already own) Dell Ultrasharp 23" (already own) Filco Majestouch (already own) 
PowerCaseMouseAudio
Antec Quattro 1000w (already own) P182 (already own) Logitech MX518 (already own) Asus Xonar D2 Ultra Fidelity 
Audio
Sennheiser HD558 
  hide details  
Reply
My Current Rig
(18 items)
 
My Work PC
(15 items)
 
My Dream Rig
(17 items)
 
CPUMotherboardGraphicsRAM
i5 3570k Gigabyte Z77-D3H AMD Sapphire 7970 3GB 8GB Kingston HyperX DDR3 
Hard DriveHard DriveOptical DriveCooling
Samsung 850 Evo WD Caviar Black 500GB Samsung BD-ROM Noctua NH-C14 Dual Fan 
OSMonitorKeyboardPower
Windows 7 Home Premium x64 BenQ XL2411z 144hz Filco Majestouch (MX brown) Antec Quattro 1000w 
CaseMouseMouse PadAudio
Antec P182 Logitech G400s Steelseries QCK Heavy Beyerdynamic DT770 Pro 
AudioAudio
Fiio E9 Headphone Amp X-fi XtremeGamer 
CPUMotherboardGraphicsRAM
AMD Phenom 2 X2 550 3.1GHz ASUS M4A77 HD4350 4GB Crucial Ballistix  
Hard DriveOptical DriveCoolingOS
WD Caviar Blue 250GB Sony DVD-RW Tri-Cool green LED front fan Windows 7 x64 
MonitorMonitorKeyboardPower
Samsung 22" 16:10 Acer 19" 4:3 Saitek Eclipse 2 OCZ 500W 
CaseMouseMouse Pad
Antec 300 MX518 QCK+ 
CPUMotherboardGraphicsGraphics
i7 2700k Asus Maximus IV GENE-Z Sapphire HD 6970 2GB Sapphire HD 6970 2GB 
RAMHard DriveHard DriveOptical Drive
Corsair Vengeance 16GB OCZ Agility 3 120GB Samsung Spinpoint F3 1TB Samsung BD-ROM (already own) 
CoolingOSMonitorKeyboard
Corsair A70 Windows 7 (already own) Dell Ultrasharp 23" (already own) Filco Majestouch (already own) 
PowerCaseMouseAudio
Antec Quattro 1000w (already own) P182 (already own) Logitech MX518 (already own) Asus Xonar D2 Ultra Fidelity 
Audio
Sennheiser HD558 
  hide details  
Reply
post #3 of 5
Take out the 24pin and see if any of the pins inside the connector are loose or misaligned, might be worth taking the half-staple technique to push out the pins and see if any have connection problems, too.

EDIT: That is, of course, if it doesn't violate your RMA and void your warranty, if its noticeable.
 
Asus 1025C-MU17
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 3570K - 4.4GHz 1.2V Asrock Z77E-ITX EVGA GTX 950 SSC Samsung 30nm 2x4GB - 2000 9-10-10-21 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi Deskstar 320GB Samsung 840 Pro 256GB Hitachi Travelstar 320GB Panasonic UJ8C5 
CoolingCoolingOSMonitor
Corsair H60 2x Cougar V12HPB PWM Windows 7 Pro 64-bit Samsung 2033 
KeyboardCaseMouse
Quickfire TK MX Red NCASE M1 No. 635 Razer Deathadder Chroma 
CPUGraphicsRAMHard Drive
Intel Atom N2600 1.6GHz Powertel GMA SGX545 2GB Corsair 1066MHz Samsung 830 64GB 
CoolingOSMonitorKeyboard
20mm blower Windows 7 Ultimate 32bit 10.1" 1024 x 600 Cookie Cutter 
  hide details  
Reply
 
Asus 1025C-MU17
(8 items)
 
 
CPUMotherboardGraphicsRAM
Core i5 3570K - 4.4GHz 1.2V Asrock Z77E-ITX EVGA GTX 950 SSC Samsung 30nm 2x4GB - 2000 9-10-10-21 
Hard DriveHard DriveHard DriveOptical Drive
Hitachi Deskstar 320GB Samsung 840 Pro 256GB Hitachi Travelstar 320GB Panasonic UJ8C5 
CoolingCoolingOSMonitor
Corsair H60 2x Cougar V12HPB PWM Windows 7 Pro 64-bit Samsung 2033 
KeyboardCaseMouse
Quickfire TK MX Red NCASE M1 No. 635 Razer Deathadder Chroma 
CPUGraphicsRAMHard Drive
Intel Atom N2600 1.6GHz Powertel GMA SGX545 2GB Corsair 1066MHz Samsung 830 64GB 
CoolingOSMonitorKeyboard
20mm blower Windows 7 Ultimate 32bit 10.1" 1024 x 600 Cookie Cutter 
  hide details  
Reply
post #4 of 5
Thread Starter 
All of the pins are fine on the motherboard. The jumper wire is good because I get power to the motherboard (a green light), but nothing else will power on. I have to push the 24 pin into the heatsink to get it to work.

I can't do anything to the pins because it will void my warranty. 7 years of warranty is worth not doing a DIY job.

EDIT: Well, no call back. I called at 7:50 (4:50pm PST) to try and get something set up. Stayed on the line until 8 when I was re-routed to a customer service voicemail. I'll try to call again tomorrow. Typical customer service.

Looking at the 24 pin, the jumper looks like it's been "stretched out". A few others look like they've separate out so that there wouldn't be good connection.
Edited by rdfloyd - 10/17/11 at 5:11pm
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
post #5 of 5
Thread Starter 
Pretty sure it's the PSU's fault. I just pulled out the motherboard to see if any of the pins on the bottom were bent. None were. I'll give Corsair a call-back in the morning. I've always had good service with them, so I hope this is no different.
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
Parental Advisory
(14 items)
 
  
CPUMotherboardGraphicsRAM
i5 2500k: 4.5GHz @ 1.325 Asus Sabertooth P67 EVGA Superclocked 560Ti Corsair XMS3 2x2GB 1600MHz 
Hard DriveOptical DriveCoolingOS
WD Caviar Black 500GB x2 in RAID0 Lite-on 24x DVD Burner XSPC RX240 Kit Windows 7 Professional 
MonitorKeyboardPowerCase
Acer 21.5" S211HLBD Sidewinder x6 Corsair HX750 HAF 922 
MouseMouse Pad
Razer Mamba Cheap-o from Office Depot FTW! 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Power Supplies
Overclock.net › Forums › Components › Power Supplies › Well that's no fun...