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Xfx rma question

post #1 of 5
Thread Starter 
Ok I bought 2 Xfx 9600GSO cards 2 weeks ago for my girlfriends rig. The 2ndcpu day I had them one threw a fan blade. I called Xfx about this an they sent out a new cooler. The cooler came today in a small box. The box had a hole in the top if it. When I opened it the top pf the cooler was smashed an the fan I needed is toast. What do I do now?
post #2 of 5
Call them up again and explained what happened. Or you can go with aftermarket cooling if you have money but I doubt it's worth the cost.
    
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post #3 of 5
Quote:
What do I do now?
Call XFX again and let them know the situation. Call UPS or FedEx too.
    
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post #4 of 5
i'd get a cheap aftermarket cooler..
 
Thuban Powah!
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Thuban Powah!
(14 items)
 
 
CPUMotherboardGraphicsRAM
Xeon X5650 Asus P6X58D-E Sapphire HD 7950 G.Skill Trident-X 2600 CL10 
Hard DriveCoolingPowerCase
Samsung 840 pro Bong cooler / RASA waterblock Rosewill Capstone Gold 750 None 
MouseMouse PadAudio
cheap! Newegg box panel ibeats with onboard. 
CPUMotherboardGraphicsRAM
AMD Phenom II X6 1075T w/2 cores locked @ 4.2+ M4a89GTD-Pro XFX Radeon HD 5870 8gb Samsung ddr3 1600 11-11-11-28@ 8-8-8-24 
Hard DriveHard DriveOptical DriveCooling
OCZ Agility2 40gb WD Blue 500GB Lite-On RASA waterblock 
OSMonitorKeyboardPower
Windows & Linux Samsung 1080p 2 ms Dell Thermaltake TR2-800 
CaseMouse
Cooler Master Elite 330 (was) cheap 
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post #5 of 5
Thread Starter 
Well I need the stock fan so that if I ever need to rmaed the cards they will take them. One thing I really like is when I called the first time the guy told me if one of these cards goes bad that they would have me send in both an mail me two new ati cards. So that was cool.
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