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Newegg Shenanigans. (not their fault)  

post #1 of 105
Thread Starter 
Sorry if this was posted earlier, but what is up with Newegg?

Aside from the jacked up price, I just got my FX-8150 processor yesterday. The AMD seals on it were broken so someone at Newegg opened them.

Sucks that no one else seems to be selling them anywhere else.. I'll end up having to be stuck with it since there's no alternative but I remember when Newegg was running their shop a lot better than this. I do know that if the processor is DOA and Newegg even tries to screw with me, then it's chargeback time and Newegg's getting added to my blacklist. As it is right now I am probably not going to be shopping there unless I absolutely have to, since they seem to be turning into the Gamestop of the computer parts industry trying to push opened product on us. Never thought I would be considering avoiding Newegg of all stores since I'v easily spent at least 10k there.

There's a few reviews on Newegg's site saying the same thing they got opened processors. Buyer beware.
Edited by baltar - 10/18/11 at 11:38am
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post #2 of 105
We're seeing opened boxes from multiple stores, what can this be? o.O
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post #3 of 105
If the seals were broke I'd demand a refund/replacement. Which they'd have to give.
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post #4 of 105
Don't return the opened boxes! You guys are clearly getting the super benchmarking engineering samples!

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post #5 of 105
Demand a refund. You didnt pay almost 300 dollars for an opened box.
 
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post #6 of 105
Was the actual CPU used?
Like was there still some residue on it if at all?
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post #7 of 105
My understanding is that AMD included something in the boxes that "had to be removed" ~ Ours came open as well but, the cores were untouched so, I'm unconcerned about it.

If what I heard is true, the reality is you won't find a "closed" box, anywhere...

Newegg chooses to be open about it but, I can tell you first hand...I recall Intel demanding retailers to do it last year only...They were told not to break the seals.

Personally, I'd rather have a broken seal then something shady.
post #8 of 105
Thread Starter 
It kinda sucks though with my situation, I do need this machine up and running, as the only thing I am using is just an old laptop as my main rig died about 2 months ago and been waiting on BDZ. Not really that interested in Intel as I have all the other components for the AMD build, and not interested in shoving a Phenom in there as I have more use for multi-core over single core at this point.

If there were other stores selling them, I would've demanded a refund from Newegg easily and bought elsewhere. If the BDZ is DOA then well I'm screwed anyway so might as well punch Newegg in the face while I'm at it and demand nothing more than 100% refund.

I'm thinking to pressure Newegg into some sort of discount for selling opened product as new but I really don't know how that will play. I'm thinking their attitude would be "oh but the processor works so boo hoo" should I really pursue it though, or they may explain it away or something since it seems everyone's processor box has been opened.
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post #9 of 105
Quote:
Originally Posted by Masked View Post
My understanding is that AMD included something in the boxes that "had to be removed" ~ Ours came open as well but, the cores were untouched so, I'm unconcerned about it.

If what I heard is true, the reality is you won't find a "closed" box, anywhere...

Newegg chooses to be open about it but, I can tell you first hand...I recall Intel demanding retailers to do it last year only...They were told not to break the seals.

Personally, I'd rather have a broken seal then something shady.

Is this an OCN thing or has the AMD forum just chosen to skip over actual, relevant, factual information?

Just got off the phone w/our vendor rep and some retailers were asked to do this, also to double check shipments.

You're all fine.

Again, with the 2500k's and the 2600k's intel did the same thing only they didn't break the seals.

The real question is...Would you rather be aware they checked your product or...Be in the dark that they checked your product...Because either way, they checked your product.

It is new...It is for the most part "unopened" and you didn't miss out on anything.
post #10 of 105
I almost exclusively buy from Amazon now. Prime just makes everything so cheap, and fast to get. I've had 0 problems with them.. and 0% restocking fee with no questions asked is to die for. Newegg still charges me a restocking fee if I don't like a product.

If something isn't on Amazon, I just find the cheapest price online and buy it from there. Newegg usually isn't on my radar anymore, Amazon is almost always cheaper unless they don't have it.. and in that case there's cheaper elsewhere.

What happened Newegg.
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