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Newegg Shenanigans. (not their fault) - Page 6  

post #51 of 105
Quote:
Originally Posted by dmasteR View Post
I agree its irresponsible. Though if its something AMD pushed, as it seems to be exactly that, and no other e-retailers are putting up a notice about it. Chances are AMD pushed it that way, and would mean its no way the e-retailers irresponsibility.
I'm not a consumer law specialist, but I'd think that selling someone an opened product as "new" is not an acceptable practice.

Besides, AMD has the right to recall products. I don't think Newegg is legally required (or can be by AMD) to open a package for AMD and alter its content.

If Newegg did it, they assumed the responsibility for it.
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post #52 of 105
Quote:
Originally Posted by jck View Post
I'm not a consumer law specialist, but I'd think that selling someone an opened product as "new" is not an acceptable practice.

Besides, AMD has the right to recall products. I don't think Newegg is legally required (or can be by AMD) to open a package for AMD and alter its content.

If Newegg did it, they assumed the responsibility for it.
There's nothing wrong with the CPU, or anything inside the package. It's missing a piece of paper that says you need to make sure you update the bios on your motherboard.

If AMD is telling eretailers to open the seal and put the sheet of paper in, they do it with no questions asked. Not doing so will normally revoke your rights to sell the product.

EDIT: E-retailers weren't told to do this till a little after they went on sale. So some were shipped out with closed seals, but no paper telling you to update your bios.
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post #53 of 105
Quote:
Originally Posted by jck View Post
I'm not a consumer law specialist, but I'd think that selling someone an opened product as "new" is not an acceptable practice.

Besides, AMD has the right to recall products. I don't think Newegg is legally required (or can be by AMD) to open a package for AMD and alter its content.

If Newegg did it, they assumed the responsibility for it.
Retailers are allowed to open products and sell them as new as much as they want. Just a few weeks ago there was the big stink over Gamestop doing it to Dues Ex.

Yes, they got in trouble, but just PR, legally they were in none.
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post #54 of 105
Quote:
Originally Posted by jck View Post
Actually, I think AMD announced $245 for the MSRP of the 8150.

I'm not sure that they released MSRP for the 8150 + LCS kit that had shipped by default. I'd assume that's why the 8150s were $279 at Newegg they came with LCS. But, that's just a guess on my part.
$245 is the price for the tray part when you buy them in 1000 quantity.
AMD FX Processor Pricing

New AMD CPUs sold as PIBs (boxed with coolers) are always more then the tray parts on release, been that way ever since I can remember.
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post #55 of 105
I bought a 1055T from Newegg which had signs of thermal paste on it ~_~. Wasn't too happy but the processor worked fine and returning it at the time was way more trouble than it was worth. Thankfully, it was a great clocker
post #56 of 105
Thread Starter 
Yeah. It wasn't whining or not being happy. I did missed a few posts in between everything on this thread when I should've read better, and that caused misunderstandings. My apologies for that. With that said, There was a lot of trolling and nastiness in here about it that seems to result from every BD thread. I'm sure an OP will clean up in here.

+rep for the few that kept their cool enough and still posted valid discussions at the end rather than turn around and started trolling and being rude and nasty about it. You deserve it.
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post #57 of 105
Quote:
Originally Posted by jck View Post
A) I have a pair. Checked.

B) As I said, I've never had a CPU come from Newegg opened before. That's 8 years of shopping with them (that I have in active invoices still on their website). Over $10k in invoices. I can say the same thing for Amazon, as well as Microcenter, and even the now-defunct Monarch Computers.

I agree they are not perfect, but to ship an opened item as "new" on your website without informing the consumer in some manner is irresponsible. And if AMD pushed for this, it's irresponsible of them as well
I bet you've received 100s of them but your vendor never broke the seals.

At happens //ALL// of the time and is far more frequent than many of you think it happens.

I've had it happen to graphics cards, CPU's especially, motherboards...It happens.

The manufacturer ships a product but, forgets a disk or a warranty insert...Perhaps the first thousand are missing a manual.

Manufacturer 1 calls vendor and says: Insert this or you can't sell it.

You insert it...Sell it, you never used it but, opened it because you were told to...In what world should this cost you a profit?

Perhaps AMD told them to breach the seals, perhaps they did it on their own...Bottom line is, this practice is COMMONPLACE and regardless of thousands of dollars of orders, it's happened to you...Only your vendor had the ability to not break the seals.

I find it absolutely shocking that I have to educate a vendor on this practice considering I knew about it on day 1 of being a tech...Hell, my professor @ Phoenix even told us about it in 2005...So, I guess a welcome to 2011 is in order.
post #58 of 105
Thread Starter 
Ok, but one question - and this is to Masked's earlier response -

AMD/Intel forgot something in the chip package, a driver cd let's say. They tell the vendor to break the seal and shove it in there, fine, but why keep the customer in the dark about it? Why tell the vendor specifically "do not tell the customer about this"? That makes no sense to me.

Even better, in this case, it's just some paper saying "please update your bios" - then why should amd/intel demand to break the seal? Couldn't they just print the note and tape it to the box, or sticker it, or print it on the shipping label, or even print it as a note inside the shipping box but not the actual product box itself? It's very noticeable if there's a sticker over the box saying "please update bios."

This is just me being curious..
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post #59 of 105
Quote:
Originally Posted by dmasteR View Post
There's nothing wrong with the CPU, or anything inside the package. It's missing a piece of paper that says you need to make sure you update the bios on your motherboard.

If AMD is telling eretailers to open the seal and put the sheet of paper in, they do it with no questions asked. Not doing so will normally revoke your rights to sell the product.

EDIT: E-retailers weren't told to do this till a little after they went on sale. So some were shipped out with closed seals, but no paper telling you to update your bios.
If it was just a notice about the BIOS, it could be included in the shipping box or affixed (with a piece of scotch tape to the outside?). There was no need to open the box to include such a notice.

Still doesn't change the fact that Newegg is responsible for it if they did it, even if AMD told them to do so.

Quote:
Originally Posted by Nephrahim View Post
Retailers are allowed to open products and sell them as new as much as they want. Just a few weeks ago there was the big stink over Gamestop doing it to Dues Ex.

Yes, they got in trouble, but just PR, legally they were in none.
Gamestop pulled all of the Deus Ex: Human Revolution copies too, since the coupon was part of the pack. They could have gotten into huge legal trouble for selling a partial, altered product.

They could have very much gotten in legal trouble for that. Retailers do not have a right to just pull out coupons they don't like. Hence why they pulled it from all their stores, and offered refunds to anyone wanting one.

Quote:
Originally Posted by Edgemeal View Post
$245 is the price for the tray part when you buy them in 1000 quantity.
AMD FX Processor Pricing

New AMD CPUs sold as PIBs (boxed with coolers) are always more then the tray parts on release, been that way ever since I can remember.
The chart I'd seen didn't have the "price per 1000 tray" note on it. It just had CPU model and MSRP.

Quote:
Originally Posted by Velathawen View Post
I bought a 1055T from Newegg which had signs of thermal paste on it ~_~. Wasn't too happy but the processor worked fine and returning it at the time was way more trouble than it was worth. Thankfully, it was a great clocker
I didn't even sell my i7-875k with TIM on it. I cleaned it and polished it best I could before I sold it.

If they sold it to you "new", you'd have had a big reason for a legal dispute...although, that's one incident. You could just got a different one.

The FX thing seems widespread from the descriptions on here.

Hell, even my 1055T I bought from a OCN user came perfectly clean. Maybe he needs to open up a shop if he's giving better care.
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post #60 of 105
your fault for buying a AMD

/thread
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