Overclock.net › Forums › Cooling › Water Cooling › FrozenCPU Review (done with them)
New Posts  All Forums:Forum Nav:

FrozenCPU Review (done with them) - Page 2

post #11 of 42
I didn't order much, just some tubing and clamps, that went smooth. Not sure how you could mess up my $20 order though
     
CPUMotherboardGraphicsRAM
x6 1055T Crosshair IV Formula Sapphire HD6850 4GB Mushkin Redline 1600 cas.6 
Hard DriveHard DriveCoolingOS
Samsung 840 Series 120GB WD Caviar Black 750GB Prolimatech Armageddon 7 Home Premium x64 
MonitorKeyboardPowerCase
Acer G235HAbd 23'' 1080p Logitech G11 PC Power & Cooling 500w ABS Canyon 595 Full Aluminum 
MouseAudio
Logitech MX518 Syba Connectland 2.0 Speakers 
  hide details  
Reply
     
CPUMotherboardGraphicsRAM
x6 1055T Crosshair IV Formula Sapphire HD6850 4GB Mushkin Redline 1600 cas.6 
Hard DriveHard DriveCoolingOS
Samsung 840 Series 120GB WD Caviar Black 750GB Prolimatech Armageddon 7 Home Premium x64 
MonitorKeyboardPowerCase
Acer G235HAbd 23'' 1080p Logitech G11 PC Power & Cooling 500w ABS Canyon 595 Full Aluminum 
MouseAudio
Logitech MX518 Syba Connectland 2.0 Speakers 
  hide details  
Reply
post #12 of 42
I didn't mean to make FrozenCPU sound like the greatest company in the world. Like I said, I've had problems with them, and their customer support does leave something to be desired. However, they have a great selection of parts, so I gladly put up with them. And the added hassle hasn't been too bad (though I grant I've never had a problem as bad as yours).

You say you're giving a review of your experiences. I feel like you are giving a colorful review of your experiences. Your frequent profanities bias and belittle your message. You accuse them of being ignorant of their own stock (nobody at their office even sat and thought about "Hey, we have an extra xxxxxx....I wonder why?"), recommend they fire employees over a simple mistake, and sarcastically attack the owner.

Again, I'm not trying to defend these actions, because I expect better customer service. But to demand a higher standard from FrozenCPU while bashing them smacks of a double-standard.
post #13 of 42
I saw that you mentioned performance pcs gave people a lot of problems? Has anyone on here experienced problems with them?

I ordered a $1000 order from them and they forgot the SLI/CF adapter I had ordered with my 6990 block but that was excusable since they happened to be out of the 6990 block and told me it'd ship instead directly from the Danger Den facility in Oregon. I emailed them about it and they shipped it right out to me for free. Ordered a $500 order from them a month later and everything went smoothly with that too. Even arrived a day earlier than UPS had estimated. Big box too, my 1500W psu and a Lian Li T60 test bench amongst a few others o.O
Verktøy Cu
(20 items)
 
XForma MBX MKII
(18 items)
 
 
CPUCPUMotherboardGraphics
Intel Xeon E5-2670 V4 Intel Xeon E5-2670 V4 Asus Z10PE-D8 WS Nvidia Titan X 
GraphicsGraphicsGraphicsRAM
Nvidia Titan X Nvidia Titan X Nvidia Titan X 128GB of Kingston DDR4 ECC 2133Mhz 
Hard DriveHard DriveHard DriveHard Drive
Intel 750 NVME 1.2TB U.2 Intel 750 NVME 1.2TB AIC Intel 750 NVME 1.2TB AIC Intel 750 NVME 1.2TB AIC 
CoolingOSMonitorKeyboard
EK Water Blocks Windows 10 Pro Dell UP2715K Cherry MX 6.0 
PowerCaseMouseAudio
Corsair AX1500i Case Labs S8 Logitech MX Master Pioneer SE-L40 
CPUMotherboardGraphicsGraphics
Intel 5960X Asus Rampage V Extreme Nvidia Titan X Nvidia Titan X 
GraphicsRAMHard DriveHard Drive
Nvidia Titan X Corsair Dominator Platinum 4x8GB 2400Mhz (2) Intel 530 180GB (2) HGST 4TB 
Optical DriveCoolingOSMonitor
Blu-Ray Slot Load EK Water Blocks Liquid Cooling Windows 8.1 Dell UP2715K 
KeyboardPowerCaseMouse
Ducky OCN Blues Seasonic 1200W Platinum XForma MBX MKII TBD 
AudioAudio
Asus Xonar Essence One (2) Mackie MR5MK2 
  hide details  
Reply
Verktøy Cu
(20 items)
 
XForma MBX MKII
(18 items)
 
 
CPUCPUMotherboardGraphics
Intel Xeon E5-2670 V4 Intel Xeon E5-2670 V4 Asus Z10PE-D8 WS Nvidia Titan X 
GraphicsGraphicsGraphicsRAM
Nvidia Titan X Nvidia Titan X Nvidia Titan X 128GB of Kingston DDR4 ECC 2133Mhz 
Hard DriveHard DriveHard DriveHard Drive
Intel 750 NVME 1.2TB U.2 Intel 750 NVME 1.2TB AIC Intel 750 NVME 1.2TB AIC Intel 750 NVME 1.2TB AIC 
CoolingOSMonitorKeyboard
EK Water Blocks Windows 10 Pro Dell UP2715K Cherry MX 6.0 
PowerCaseMouseAudio
Corsair AX1500i Case Labs S8 Logitech MX Master Pioneer SE-L40 
CPUMotherboardGraphicsGraphics
Intel 5960X Asus Rampage V Extreme Nvidia Titan X Nvidia Titan X 
GraphicsRAMHard DriveHard Drive
Nvidia Titan X Corsair Dominator Platinum 4x8GB 2400Mhz (2) Intel 530 180GB (2) HGST 4TB 
Optical DriveCoolingOSMonitor
Blu-Ray Slot Load EK Water Blocks Liquid Cooling Windows 8.1 Dell UP2715K 
KeyboardPowerCaseMouse
Ducky OCN Blues Seasonic 1200W Platinum XForma MBX MKII TBD 
AudioAudio
Asus Xonar Essence One (2) Mackie MR5MK2 
  hide details  
Reply
post #14 of 42
ive ordered from frozencpu.com 3 times for a total of about $400 and not once had an issue. that sucks what happened for OP but **** happens.

like the OP i also run a small pc repair shop, however we offer 3 YEAR warranty on parts AND labor on our systems and let me tell you, **** can happen, for every 100 customers 1 might have a bad experience with us due to circumstantial issues/theyre an idiot , and all i can say is as long as a company makes things right when they make a mistake its the best you can ask for.

i also used sidewindercomputers.com for the rest of my build and found them to be great as well, perhaps people also have had horrible experiences with them too? dunno, dont care. sorry that stuff happened to you OP but i wouldnt **** can frozencpu just because of this.
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7-6700k Asus Z170-A Zotac GTX 1070 Corsair Vengeance 32 GB DDR4 3000 
Hard DriveCoolingOSPower
525 GB Crucial MX300 CM212 Windows 7 Ultimate 64 bit 750 Watt Corsair HX750i 
CaseMouse
Lian Li PC60 Razer Mamba 
  hide details  
Reply
My rig
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7-6700k Asus Z170-A Zotac GTX 1070 Corsair Vengeance 32 GB DDR4 3000 
Hard DriveCoolingOSPower
525 GB Crucial MX300 CM212 Windows 7 Ultimate 64 bit 750 Watt Corsair HX750i 
CaseMouse
Lian Li PC60 Razer Mamba 
  hide details  
Reply
post #15 of 42
I wont ever order from them just from what iv seen on ocn i orderd all my parts from jab-tech and sidewindercomputers both shipped fast and perfect jabtech even gave me a free barb when they thought i didnt order enugh.
SABERWOLF
(18 items)
 
XEON-WOLF
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6800K MSI X99A GAMING PRO CARBON EVGA GTX 1080 FTW Hydro Copper G.SKILL TridentZ Series 
Hard DriveCoolingCoolingCooling
Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
CoolingCoolingOSMonitor
EK-CoolStream RAD XTC 420 koolance 380i Windows 10 Pro ASUS VW246H Black 24" 2ms 
PowerCaseMouseAudio
SeaSonic M12D SS-850 850W  Thermaltake core x71 CM Storm Sentinel Advance II Corsair Void 
CPUMotherboardGraphicsRAM
X5675@4400 1.344 ASUS P6X58D-E XfX RX480 RS F3-12800CL7T-6GBPI 6-7-6-21 1T 
RAMHard DriveHard DriveHard Drive
F3-12800CL9S-4GBRL WDC WD1001FALS-00J7B1 ST31000340AS WDC WD7500AAKS-00RBA0 
Hard DriveOptical DriveCoolingOS
Hitachi HDS723020BLA642 ihas 624-A SilverStone Heligon HE01 windows 10 64 Pro 
MonitorPowerCase
Vizio 42inch lcd tv CORSAIR CMPSU-950TX Modded Rocketfish 
  hide details  
Reply
SABERWOLF
(18 items)
 
XEON-WOLF
(18 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7-6800K MSI X99A GAMING PRO CARBON EVGA GTX 1080 FTW Hydro Copper G.SKILL TridentZ Series 
Hard DriveCoolingCoolingCooling
Samsung EVO 850 500 EK-SBAY Dual DDC 3.2 PWM Serial Alphacool NexXxoS ST30 Full Copper Radiator 360 Hardware Labs Black Ice SR2 Multiport Black Car... 
CoolingCoolingOSMonitor
EK-CoolStream RAD XTC 420 koolance 380i Windows 10 Pro ASUS VW246H Black 24" 2ms 
PowerCaseMouseAudio
SeaSonic M12D SS-850 850W  Thermaltake core x71 CM Storm Sentinel Advance II Corsair Void 
CPUMotherboardGraphicsRAM
X5675@4400 1.344 ASUS P6X58D-E XfX RX480 RS F3-12800CL7T-6GBPI 6-7-6-21 1T 
RAMHard DriveHard DriveHard Drive
F3-12800CL9S-4GBRL WDC WD1001FALS-00J7B1 ST31000340AS WDC WD7500AAKS-00RBA0 
Hard DriveOptical DriveCoolingOS
Hitachi HDS723020BLA642 ihas 624-A SilverStone Heligon HE01 windows 10 64 Pro 
MonitorPowerCase
Vizio 42inch lcd tv CORSAIR CMPSU-950TX Modded Rocketfish 
  hide details  
Reply
post #16 of 42
I get my fix on Bawls from them and they are usually the best. Sorry. I know what it feels like to be given the run around by stores.
Shnayvetchen
(16 items)
 
   
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230 ASRock Extreme3 Gen3 Z68 Gigabyte Geforce GTX 670 Kingston HyperX Blu (2x2 GB) 
Hard DriveOptical DriveCoolingOS
10 TB in RAID 0 of Derp Sony Optiarc 20x DVD+-RW Cooler Master Hyper N520 Linux Mint 15 
OSMonitorKeyboardPower
Windows 7 Ulitmate 22" View Sonic LED Logitec illuminated keyboard Xigmatek NRP-PC601 
CaseMouseMouse PadAudio
Coolermaster Storm Enforcer Logitech G500 Handmade Oak desk Harman/Kardon Soundsticks III 
CPUGraphicsHard DriveOS
Motorola PowerPC 7455 ATi Radeon 9800 Mac Edition IBM Deskstar Mac OS 10.4.11 
OS
Debian Linux 
  hide details  
Reply
Shnayvetchen
(16 items)
 
   
CPUMotherboardGraphicsRAM
Intel Xeon E3-1230 ASRock Extreme3 Gen3 Z68 Gigabyte Geforce GTX 670 Kingston HyperX Blu (2x2 GB) 
Hard DriveOptical DriveCoolingOS
10 TB in RAID 0 of Derp Sony Optiarc 20x DVD+-RW Cooler Master Hyper N520 Linux Mint 15 
OSMonitorKeyboardPower
Windows 7 Ulitmate 22" View Sonic LED Logitec illuminated keyboard Xigmatek NRP-PC601 
CaseMouseMouse PadAudio
Coolermaster Storm Enforcer Logitech G500 Handmade Oak desk Harman/Kardon Soundsticks III 
CPUGraphicsHard DriveOS
Motorola PowerPC 7455 ATi Radeon 9800 Mac Edition IBM Deskstar Mac OS 10.4.11 
OS
Debian Linux 
  hide details  
Reply
post #17 of 42
Quote:
Originally Posted by elementalwindx View Post

10/09/11 - I get this lovely email from the owner

----------------------------------

Hi greg

Yes we saw your flame at overclock. Your 980bk i believe was shipped from koolance directly.

I will get you tracking tommorow

Sent from my Verizon iPhone

On Oct 9, 2011, at 4:50 PM, "XXXXXX" <XX@XXX.com> wrote:
Order #: 0365004. I’m missing my koolance rp-980bk. Received everything else though. Not the greatest first impression for a company that charges more than their competition.

Since you have to ship me the koolance anyways, I’d like to buy http://www.frozencpu.com/products/10...?tl=g30c95s929 and the cheapest ¼” compression fittings I can get for it too. Would be nice to get free shipping out of this deal…

Call me to get a payment method @ XXX-XXX-XXXX.

Thanks.


lol'd, most baus response ever...kudos frozencpu
Edited by Newwt - 10/18/11 at 11:57pm
MomeNt of Zen
(10 items)
 
Darkside
(17 items)
 
 
CPUMotherboardGraphicsRAM
RYZEN 1700 3.9ghz@1.325v ASUS CROSSHAIR VI HERO AMD 7950 CORSAIR VENG 3200 MHZ 
Hard DriveCoolingOSPower
960 EVO NVMe EK SUPREMACY EVO, XSPC RX240 WINDOWS 10 COOLERMASTER SILENT PRO 850 
CaseAudio
PHANTEK ENTHOO PRO M SHP9500 
CPUMotherboardGraphicsRAM
AMD 1090T 4Ghz 1.475v / NB 3Ghz 1.35v GIGABYTE GA-990FXA-UD3 Sapphire 7950 1150/1575 CORSAIR Vengeance 16GB 1600mhz 
Hard DriveCoolingCoolingCooling
2x Crucial M4 128gb SSD RAID 0 Swiftech Maelstrom V2 XSPC RS360 Rad XSPC AMD Block 
OSMonitorKeyboardPower
Windows 10 Dell S2340m CM Strom Quickfire Rapid Cooler Master Silent Pro 850 
CaseMouseAudio
Cooler Master HAF 932 Logitech G100s ATH-AD500s 
  hide details  
Reply
MomeNt of Zen
(10 items)
 
Darkside
(17 items)
 
 
CPUMotherboardGraphicsRAM
RYZEN 1700 3.9ghz@1.325v ASUS CROSSHAIR VI HERO AMD 7950 CORSAIR VENG 3200 MHZ 
Hard DriveCoolingOSPower
960 EVO NVMe EK SUPREMACY EVO, XSPC RX240 WINDOWS 10 COOLERMASTER SILENT PRO 850 
CaseAudio
PHANTEK ENTHOO PRO M SHP9500 
CPUMotherboardGraphicsRAM
AMD 1090T 4Ghz 1.475v / NB 3Ghz 1.35v GIGABYTE GA-990FXA-UD3 Sapphire 7950 1150/1575 CORSAIR Vengeance 16GB 1600mhz 
Hard DriveCoolingCoolingCooling
2x Crucial M4 128gb SSD RAID 0 Swiftech Maelstrom V2 XSPC RS360 Rad XSPC AMD Block 
OSMonitorKeyboardPower
Windows 10 Dell S2340m CM Strom Quickfire Rapid Cooler Master Silent Pro 850 
CaseMouseAudio
Cooler Master HAF 932 Logitech G100s ATH-AD500s 
  hide details  
Reply
post #18 of 42
I've had nothing but excellent experiences with Frozen-cpu and Performance pcs. Sorry to hear you did, but like others are saying - stuff happens.
Mild Mod
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7-5930k 4.5Ghz @1.331v Asus X99-A EVGA GTX1070 SC 16Gb Gskill DDR4-2400 
Hard DriveOptical DriveCoolingCooling
850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
PowerCaseMouseAudio
Corsair AX850 Corsair 650d Modded SteelSeries Sensei Raw (heat orange) Creative 5.1 setup 
Audio
Creative Soundblaster Z 
  hide details  
Reply
Mild Mod
(18 items)
 
  
CPUMotherboardGraphicsRAM
i7-5930k 4.5Ghz @1.331v Asus X99-A EVGA GTX1070 SC 16Gb Gskill DDR4-2400 
Hard DriveOptical DriveCoolingCooling
850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
PowerCaseMouseAudio
Corsair AX850 Corsair 650d Modded SteelSeries Sensei Raw (heat orange) Creative 5.1 setup 
Audio
Creative Soundblaster Z 
  hide details  
Reply
post #19 of 42
lol good read op.

very entertaining.
post #20 of 42
Quote:
Originally Posted by derickwm View Post
I saw that you mentioned performance pcs gave people a lot of problems? Has anyone on here experienced problems with them?

I ordered a $1000 order from them and they forgot the SLI/CF adapter I had ordered with my 6990 block but that was excusable since they happened to be out of the 6990 block and told me it'd ship instead directly from the Danger Den facility in Oregon. I emailed them about it and they shipped it right out to me for free. Ordered a $500 order from them a month later and everything went smoothly with that too. Even arrived a day earlier than UPS had estimated. Big box too, my 1500W psu and a Lian Li T60 test bench amongst a few others o.O
Regarding PerformancePC's. For the most part I've had good luck with them. I go between Frozen and PerfPC depending on what I need or what's in stock. That being said I've only had 1 problem (recently) overall. I ordered another D5 pump and when I got it from PerfPC the red speed control dial wasnt there and the pump appeared to be used as well as inability to pump anything more than a trickle. I sent PerfPC pics and explanation and they deferred it to Swiftech. Swiftech told Perf to RMA it. PerfPC is saying wait for swiftech to contact you. Swiftech is saying PerfPC will contact me. And the wheel goes round and round. I even pulled the "I spent XXX over 5 years" card which really only let me blow off steam. Ive had zero probs with FCPU and despite the PerfPC unresolved fubar Ill still buy from them if it's a matter of price and inventory. Thank God I have working pumps and this is just a purchase to use a bitspower dual pump top. On the other hand, if I was a struggling teen or college kid looking to start their rig only to find out that Ill be going through a mile of red tape to get what I've timely paid for, I'd be pretty PO'd. On other small issues (like forgetting to sleeve a few uv bulbs and calling me up to see if they can offer me a substitute for an out of stock item) PerfPC's has been more than helpful. FCPU has also been good to me as I need some compression fittings 90' rotaries. They were out of stock and sent me snaking rotaries at no additional charge. With all the huge orders consisting of little odds and ends Im sure things get messed up from time to time. In the end, your vendor should make it right. You ordered and paid. They expected you to pay and you did. Why should you have to go through a mile of red tape, email and phone jibber jabber to come to a happy ending lol...................
Devil Inside
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770k Asus Maximus V Gene Powercolor Devil 13 7990 x 2 QUAD Corsair Dominator GT 
Hard DriveOptical DriveCoolingOS
Mushkin Enh Chronos Deluxe LG DVD burner Custom  Win 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Asus 144hz in Eyefinity/Surround Logitech g19 Corsair ax1200 Caselabs s5 
MouseMouse Pad
Logitech g700 Razer Ironclad 
  hide details  
Reply
Devil Inside
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7 3770k Asus Maximus V Gene Powercolor Devil 13 7990 x 2 QUAD Corsair Dominator GT 
Hard DriveOptical DriveCoolingOS
Mushkin Enh Chronos Deluxe LG DVD burner Custom  Win 7 Ultimate 64bit 
MonitorKeyboardPowerCase
Asus 144hz in Eyefinity/Surround Logitech g19 Corsair ax1200 Caselabs s5 
MouseMouse Pad
Logitech g700 Razer Ironclad 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Water Cooling
Overclock.net › Forums › Cooling › Water Cooling › FrozenCPU Review (done with them)