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Jab-Tech billing issues~ any ideas?

post #1 of 18
Thread Starter 
I already submitted a support ticket with them as I want to get some WC stuff from them.

I want to get it delivered to my friend whos returning to HK at the start of November; however JabTech won't allow my mum to use her CC cause it only accepts CC's with a billing address of Aus, US, CA, UK etc not Hong Kong.

So if she uses paypal it uses her billing address which then makes Jab-Tech's system think we want it shipped Int'l. Is there an option in paypal or something to have a separate delivery address than the billing address?

Thanks!
post #2 of 18
Trying sending it as a gift maybe??
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post #3 of 18
Thread Starter 
Quote:
Originally Posted by Juggalo23451 View Post
Trying sending it as a gift maybe??
what do you mean?

I don't know if I made myself clear enough in OP

but i (my mum and I) would make the purchase ourself, but the items delivered to our friend's place.

Right now JabTech's system is "labeling" us if we pay ourself, they ship int'l when we want them to ship to our friend.

We can't get our friend to order cause she might make a mistake and we don't want that happening
post #4 of 18
If you want it shipped somewhere else, you can have that address added to your credit card co's list of allowed addresses.
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post #5 of 18
Thread Starter 
Quote:
Originally Posted by tsm106 View Post
If you want it shipped somewhere else, you can have that address added to your credit card co's list of allowed addresses.
I don't think you understand.....to register the CC on jabtechs site
you need a billing address based in either US, CA, UK, Aus, UK, EU or NZ

they don't have an option for HK
post #6 of 18
Quote:
Originally Posted by Mr.Pie View Post
I don't think you understand.....to register the CC on jabtechs site
you need a billing address based in either US, CA, UK, Aus, UK, EU or NZ

they don't have an option for HK
In other words they'll only ship to the billed address? Why have a shipping address then? That's repetitive.
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post #7 of 18
Thread Starter 
Quote:
Originally Posted by tsm106 View Post
In other words they'll only ship to the billed address? Why have a shipping address then? That's repetitive.
I still don't think you understand

2 options to checkout on jabtech

1. Paypal
Tried it; it detects my mum's default address as Hong Kong and throws me an int'l shipping option (so therefore it treats the paypal billing address as shipping)

2. Credit Card
Tried it after I couldn't get paypal to work;
first you have to register onto jabtech as a user; but to register the CC its billing address is only offered for US, UK, CA etc etc but not HK
so therefore I cannot register my mum's CC. If I could somehow register the my mum's CC, this option has another option to ship to an alternate shipping address.

so either A) it bills me int'l shipping
B) Can't even register teh CC

now do you get it?
post #8 of 18
Quote:
Originally Posted by Mr.Pie View Post
I still don't think you understand

2 options to checkout on jabtech

1. Paypal
Tried it; it detects my mum's default address as Hong Kong and throws me an int'l shipping option (so therefore it treats the paypal billing address as shipping)

2. Credit Card
Tried it after I couldn't get paypal to work;
first you have to register onto jabtech as a user; but to register the CC its billing address is only offered for US, UK, CA etc etc but not HK
so therefore I cannot register my mum's CC. If I could somehow register the my mum's CC, this option has another option to ship to an alternate shipping address.

so either A) it bills me int'l shipping
B) Can't even register teh CC

now do you get it?
You'll have to contact Jabtech and tell them what you want. More than likely, you'll have to submit payment through Paypal and then they can ship it to whatever address your specify. However, you'll lose the Paypal buyer protection as the address it's being shipped to isn't your confirmed address.

But all that needs to be done will have to be worked out between you and Jabtech.
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post #9 of 18
Thread Starter 
Quote:
Originally Posted by KamuiRSX View Post
You'll have to contact Jabtech and tell them what you want. More than likely, you'll have to submit payment through Paypal and then they can ship it to whatever address your specify. However, you'll lose the Paypal buyer protection as the address it's being shipped to isn't your confirmed address.

But all that needs to be done will have to be worked out between you and Jabtech.
already threw them an email; but I'm getting desperate

last chance to get something from the States before my friend comes back or I'll have to pay int'l fees.....fingers crossed for a quick reply cause shes leaving at the start of Nov.
post #10 of 18
Quote:
Originally Posted by Mr.Pie View Post
already threw them an email; but I'm getting desperate

last chance to get something from the States before my friend comes back or I'll have to pay int'l fees.....fingers crossed for a quick reply cause shes leaving at the start of Nov.
Jab-tech has always been fast to respond when I had problems. They should get back fairly quickly
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