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How to: Fix Intel Desktop Control Center has stopped working.

post #1 of 7
Thread Starter 
This information is straight from Intel Technical Support and I have seen countless threads asking how to fix this so I thought I'd chip in and post this. smile.gif

1. Remove the currently installed Intel(R) Desktop Control Center from Programs and Features (Control Panel).

2. Restart the system into BIOS, and just to be 100% sure, proceed as follows:
2.1. Once in the BIOS setup utility, press (or whatever other F key or button) to restore BIOS default settings.
2.2. Reset any customized BIOS settings, except any overclocking currently set up.
2.3. Clear all DMI event logs by setting the option to "Enable", which is located in the Configuration/Event Log menu. If you have an LGA 1155 board just hit your CMOS clear button.
2.4. Finally, press to save the new settings and reboot the system.

3. Let the system restart back into Windows* 7 and once completely loaded up, proceed re-installing the 5.5.1.84 version of the Intel(R) Desktop Control Center.

4. Restart the system and once back into the Operating System, attempt to run the temperature monitoring software, again.
Edited by bigkahuna360 - 10/20/11 at 7:17am
     
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post #2 of 7
What do I do if F9 doesn't do anything in my BIOS? tongue.gif

What do I do if I have no option for clearing DMI event logs? I don't have a Configuration/Event Log menu.

Finally, if Desktop Control Center is for monitoring temperatures, then why not just use Real Temp or Core Temp?
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by TwoCables;15376143 
What do I do if F9 doesn't do anything in my BIOS? tongue.gif

What do I do if I have no option for clearing DMI event logs? I don't have a Configuration/Event Log menu.

Finally, if Desktop Control Center is for monitoring temperatures, then why not just use Real Temp or Core Temp?

Sorry as I was leaving for school I remembered that button configurations are different on all boards.

1. F9 was just the button to restore factory BIOS settings I will update the OP
2. On your mobo you have a clear CMOS button for that tongue.gif
3. I'd prefer to use Desktop Control Center because it mixes all of the core temps into one temp. It also allows you to adjust fan speeds, set profiles for your overclock, Stability test, and allows you to modify all your RAM timings and settings.
     
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CPUGraphicsRAMHard Drive
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post #4 of 7
I confess that I wasn't asking for my benefit, but for the benefit of your original post. smile.gif Well, and of course for the benefit of others.
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
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It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
post #5 of 7
Thread Starter 
Quote:
Originally Posted by TwoCables;15380486 
I confess that I wasn't asking for my benefit, but for the benefit of your original post. smile.gif Well, and of course for the benefit of others.

I was just trying to help. smile.gif but time isnt something I have during the week except these next few hours redface.gif
     
CPUGraphicsRAMHard Drive
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CPUGraphicsRAMHard Drive
Intel i7 6700HQ Nvidia GTX 970m 8GB's Micron DDR4 2133 Samsung SM951 256GB m.2 SSD 
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post #6 of 7
Quote:
Originally Posted by bigkahuna360;15380511 
I was just trying to help. smile.gif but time isnt something I have during the week except these next few hours redface.gif
I know you are trying to help, but I also sensed that you're a bit short on time. wink.gif
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
It's a computer!
(19 items)
 
  
CPUMotherboardGraphicsRAM
i5-2500K @ 4.5GHz (1.368-1.384V fixed voltage) ASUS P8P67 EVO B3 (UEFI ver. 1850) GTX 780 ASUS DirectCU II (1228 / 6300, 1.180V) G.SKILL Ripjaws X 8GB (2 x 4GB) 1866MHz, CL9 
Hard DriveHard DriveHard DriveOptical Drive
250 GB Samsung 840 EVO (C:\) 250 GB Samsung 840 EVO (D:\) 150 GB WD VelociRaptor Samsung SH-S243N 24x DVD Burner 
Optical DriveCoolingOSMonitor
Samsung SH-S203N 20X DVD Burner Thermaltake Frio Win 7 Home Premium x64 SP1 Retail AOC G2460PG (24" 1920 x 1080 144Hz G-SYNC) 
KeyboardPowerCaseMouse
Filco Majestouch 104-key Cherry MX Blues w/NKRO Corsair HX650 (Bronze, ordered on 12-12-2009) CM 690 Intellimouse Optical (1.1A) 1000Hz polling rate 
Mouse PadAudioAudio
Basic, but premium round X-Fi Titanium HD Klipsch ProMedia 2.1 (with 16 AWG Monster Cable... 
  hide details  
Reply
post #7 of 7
Thread Starter 
Quote:
Originally Posted by TwoCables;15380535 
I know you are trying to help, but I also sensed that you're a bit short on time. wink.gif

I guess when I get out of school it will be even worse lol.
     
CPUGraphicsRAMHard Drive
Intel i7 6700HQ Nvidia GTX 970m 8GB's Micron DDR4 2133 Samsung SM951 256GB m.2 SSD 
Hard DriveOSAudio
Seagate 500GB SHDD Windows 10 Enterprise x64 Soundblaster X-Fi 5 
  hide details  
Reply
     
CPUGraphicsRAMHard Drive
Intel i7 6700HQ Nvidia GTX 970m 8GB's Micron DDR4 2133 Samsung SM951 256GB m.2 SSD 
Hard DriveOSAudio
Seagate 500GB SHDD Windows 10 Enterprise x64 Soundblaster X-Fi 5 
  hide details  
Reply
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