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BF3 pre-order purchase not going through via Origin

post #1 of 11
Thread Starter 
Anyone having a similar problem?

1st I did it via the paypal option, and never got anything

then 3 hours later I tried regular CC and it said that I will receive an email after my order is processed, but still nothing...

Not sure what's going on, or what to do...
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post #2 of 11
I pre-ordered few hours ago, from EA/Orgin website. I didn't have a problem. try EA's online chat support.
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post #3 of 11
I preordered today with CC, I got my email in an hour.

Chill dude. EA support is super cool with this kind of stuff.
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post #4 of 11
They sometimes slow down the orders : / If it didn't go through properly they think it's a scam and hold it up for a few days. You should go for ea live chat and tell them to check it out http://support.ea.com/app/chat/livechat_landing
Edited by Lune - 10/20/11 at 6:05pm
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post #5 of 11
Thread Starter 
Quote:
Originally Posted by Buska103 View Post
I preordered today with CC, I got my email in an hour.

Chill dude. EA support is super cool with this kind of stuff.
Chill? LOL

chill about what man, you make it sound like I'm loosing my mind.
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post #6 of 11
Quote:
Originally Posted by Buska103 View Post
I preordered today with CC, I got my email in an hour.

Chill dude. EA support is super cool with this kind of stuff.
I can understand if he's a bit confused/annoyed, I would be too.

He seems rather chill to me.

At OP, EA Support is really cool with all this, and you'll probably snag a free game for your troubles, I'd wait a few and then hit them up when you can. [Not sure what time they work]
    
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post #7 of 11
i pre-ordered it to and i recieved my email am i supposed to get a code to activate the extras i got from pre ordering
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post #8 of 11
Thread Starter 
Quote:
Originally Posted by Ghost23 View Post
I can understand if he's a bit confused/annoyed, I would be too.

He seems rather chill to me.

At OP, EA Support is really cool with all this, and you'll probably snag a free game for your troubles, I'd wait a few and then hit them up when you can. [Not sure what time they work]
I just entered the online chat, waiting for someone to come reply. i'll keep yo guys updated
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post #9 of 11
I had pre-ordered from Origin a number of weeks ago. They had a lock on my funds but never received an email. Well the night before the beta release, I contacted them. They said they had nothing on record that I purchased. So I re-purchased it and they the original purchase fell off and the new one took its place.
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post #10 of 11
Thread Starter 
Quote:
Originally Posted by SAMOEDADDY View Post
I had pre-ordered from Origin a number of weeks ago. They had a lock on my funds but never received an email. Well the night before the beta release, I contacted them. They said they had nothing on record that I purchased. So I re-purchased it and they the original purchase fell off and the new one took its place.
I just looked, it came out of my account, but there is no email, nothing in my 'my games' or anything.

damn, been on EA chat since I posted this thread and keep getting 'All EA Experts are currently assisting others. Thanks for your patience. An EA Expert will be with you shortly.'
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