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EK waterblock nickel problem fixed?

post #1 of 10
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was wondering if they got the problem fixed cause bought the 480 thats on sale and needing another block the same as mine didnt know if i should just go with the copper or if the nickel issue was resolved
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post #2 of 10
I'm pretty sure it has been resolved by EK, but I am not exactly one hundred percent sure.
post #3 of 10
Last I heard, they changed their nickel plating method and now have the updated versions in the market. They have a new sticker on their box that lets you know it's using the new nickel plating process.

However, I've also heard rumors that certain companies are still periodically sending their costumers the older problematic versions of the water blocks even after purchasing the newly labeled nickel plated blocks.

If I had to buy something EK, I would at least buy it from a reputable company which generally backs up their costumers. I've heard great things about Sidewinder PC, so if you can get a block from them, I'd probably buy from there just to eliminate some of the risk and liability issues that seem to be arising from other companies.
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post #4 of 10
Quote:
Originally Posted by jivenjune View Post
If I had to buy something EK, I would at least buy it from a reputable company which generally backs up their costumers. I've heard great things about Sidewinder PC, so if you can get a block from them, I'd probably buy from there just to eliminate some of the risk and liability issues that seem to be arising from other companies.
This, and the rest of his post. Just be cautious when ordering a nickel plated block from EK. Also, I agree that Sidewinder is good for WC supplies.
post #5 of 10
Thread Starter 
Quote:
Originally Posted by jivenjune View Post
Last I heard, they changed their nickel plating method and now have the updated versions in the market. They have a new sticker on their box that lets you know it's using the new nickel plating process.

However, I've also heard rumors that certain companies are still periodically sending their costumers the older problematic versions of the water blocks even after purchasing the newly labeled nickel plated blocks.

If I had to buy something EK, I would at least buy it from a reputable company which generally backs up their costumers. I've heard great things about Sidewinder PC, so if you can get a block from them, I'd probably buy from there just to eliminate some of the risk and liability issues that seem to be arising from other companies.
idk about sidewinder i purchased some yate loons and turned them on to see if they would work and a blade went flying across my room and he asked me to ship it back but it would cost more to ship it back then its worth so he asked for pictures i sent him over a week ago sent multiple messages and have yet to hear anything from him also i prefer to deal with jab-tech haven't had any problems with them and shipping is only 2 days

only place that sells the one i need is performance pc also
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post #6 of 10
Quote:
Originally Posted by knoxy_14 View Post
idk about sidewinder i purchased some yate loons and turned them on to see if they would work and a blade went flying across my room and he asked me to ship it back but it would cost more to ship it back then its worth so he asked for pictures i sent him over a week ago sent multiple messages and have yet to hear anything from him also i prefer to deal with jab-tech haven't had any problems with them and shipping is only 2 days

only place that sells the one i need is performance pc also
Well, most companies these days will ask you to cover shipping--I know, it sucks. If you order something that's only worth 5-6 bucks that breaks, the shipping becomes essentially more than the product, but products break, and I wouldn't hold it against Sidewinder that something broke. The correspondence thing is a different issue though, haha.

I can't say I've had an excellent experience with Performance-PC because I've never had to return anything, but I shop there pretty often, and they have never once messed up my order, so I can say I've had a pretty good experience overall.

However, if something went wrong with one of the products I ordered from them, I naturally assume that I would be paying cross-shipping. Even Newegg generally expects me to pay for shipping back to them unless I can talk to a personal rep and argue my way through it.

But yeah... Every company has their bad stories, so I guess you have to take that with a grain of salt.

Here is a link of the waterblock that I think you're looking at: http://www.performance-pcs.com/catal...ducts_id=27819

That being said, they are sold it, and it does not indicate that the waterblock is a revised version. However, I'm not sure if their nickel issue even affected the Nvidia 400 line. I think it was more of a 500 series thing last I checked? Might need confirmation.
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post #7 of 10
I haven't heard anything negative about the new blocks. I'm glad to see EK doing the electroless plating, hopefully it resolves the issues they were having.
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post #8 of 10
Thread Starter 
Quote:
Originally Posted by jivenjune View Post
Well, most companies these days will ask you to cover shipping--I know, it sucks. If you order something that's only worth 5-6 bucks that breaks, the shipping becomes essentially more than the product, but products break, and I wouldn't hold it against Sidewinder that something broke. The correspondence thing is a different issue though, haha.

I can't say I've had an excellent experience with Performance-PC because I've never had to return anything, but I shop there pretty often, and they have never once messed up my order, so I can say I've had a pretty good experience overall.

However, if something went wrong with one of the products I ordered from them, I naturally assume that I would be paying cross-shipping. Even Newegg generally expects me to pay for shipping back to them unless I can talk to a personal rep and argue my way through it.

But yeah... Every company has their bad stories, so I guess you have to take that with a grain of salt.

Here is a link of the waterblock that I think you're looking at: http://www.performance-pcs.com/catal...ducts_id=27819

That being said, they are sold it, and it does not indicate that the waterblock is a revised version. However, I'm not sure if their nickel issue even affected the Nvidia 400 line. I think it was more of a 500 series thing last I checked? Might need confirmation.
yes i know that it sucks but he asked for pictures etc after i told him about the shipping situation and ive emailed him plenty of times and havent gotten a response for couple weeks now
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post #9 of 10
Quote:
Originally Posted by jivenjune View Post
Last I heard, they changed their nickel plating method and now have the updated versions in the market. They have a new sticker on their box that lets you know it's using the new nickel plating process.
There may or may not be a sticker. This caused me a moment of consternation when I did not see a sticker on the full EN nickel HF Supreme that I ordered recently, until I calmed down and actually looked at the package .

It seems they used/are using the stickers temporarily to clear out their inventory of product boxes that were printed before the switch. The more recent boxes are directly printed with "EN Nickel" in keeping with EK's standard product labeling scheme (tiny print in a hard-to-notice location ).
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post #10 of 10
All 3 of my nickel blocks are out for RMA, I'm switching to copper since there is no issue with them. I have seen a post where the new "EN" plating was coming off but that was a cpu block.
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