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Sapphire TOXIC HD-6950/70 Owners Club & Informational Thread - Page 139

post #1381 of 1648
Quote:
Originally Posted by ChaoticKinesis View Post

They have informed me that I will be receiving another Toxic 6950 as a replacement so it looks like Sapphire may still have a stock of them. I hope it does not mean it's refurbished.
Regarding the process, I would hate to have to go through a middleman. Even though their warranty terms state customers should go through the original retailer, that never came up when I contacted them directly. I'm not sure what you mean about offering replacements. It's not like they gave me a list of potential cards I can get back, though that would have been nice of them.

They won't ask you what you want if they have your exact card in stock, they just inform you when they send it. It's only if they need to offer you an alternative because they don't have your exact card. The middleman thing does suck. I could've gone direct through Sapphire but I may have been responsible for shipping costs back and forward I was told. It was cheaper for me to send it to the retailer in my own country and let them cover the shipping costs.

Anyways I am becoming very impatient now. I'm so close to making a purchase on a 670 or 7970 right now. If I do I will just sell the replacement graphics card I receive from Sapphire. Anyone interested?
post #1382 of 1648
Hey guys I messaged Sapphire on the 6th and asked Sapphire if they can just deal with me direct on the RMA instead of going through thid other shop as a middleman. Today I got a message back and this is exactly what it said:

"Sorry sir , we've sold this board to INGRAM MICRO PAN so that your RMA request will go directly from them.
They will RMA to you directly without back to Sapphire due to it can save a lot of time.
Please help to contact them directly.
Thanks."

Er what the hell does that mean? I've messaged them back but it might take a couple days to get a response. Any of you guys know what's going on here? :/
post #1383 of 1648
Quote:
Originally Posted by ET900 View Post

Hey guys I messaged Sapphire on the 6th and asked Sapphire if they can just deal with me direct on the RMA instead of going through thid other shop as a middleman. Today I got a message back and this is exactly what it said:
"Sorry sir , we've sold this board to INGRAM MICRO PAN so that your RMA request will go directly from them.
They will RMA to you directly without back to Sapphire due to it can save a lot of time.
Please help to contact them directly.
Thanks."
Er what the hell does that mean? I've messaged them back but it might take a couple days to get a response. Any of you guys know what's going on here? :/

I'm taking a stab in the dark but I think what he meant to say was that Sapphire has sold the rights to reproduce their version of the 6950 card(TOXIC). Meaning Sapphire dose not have anything to do with the RMA process, but the new manufacture is responsible for it..


I'm start goggling to see if I can bring anything up.. If Sapphire did let the rights go to another company that means the 6950 TOXIC might be being sold somewhere in the world under a different company and name.
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post #1384 of 1648
Quote:
Originally Posted by KhaoticKomputing View Post

I'm taking a stab in the dark but I think what he meant to say was that Sapphire has sold the rights to reproduce their version of the 6950 card(TOXIC). Meaning Sapphire dose not have anything to do with the RMA process, but the new manufacture is responsible for it..
I'm start goggling to see if I can bring anything up.. If Sapphire did let the rights go to another company that means the 6950 TOXIC might be being sold somewhere in the world under a different company and name.

Ah right. I was wondering if they just contracted a different company to do the repairs or something. I couldn't be to sure from that message they sent lol. I did try to search up this company and tried sending an email to see if it's them I need to speak to. It just sounded a bit shady to me because the shop I bought it from have already sent the card to Sapphire as far as I know. So if Sapphire are sending it back to Europe somewhere and then this other company sends one to me, I just don't see how that's quicker. I dunno... Let me know what you find out though thumb.gif
post #1385 of 1648
Quote:
Originally Posted by ET900 View Post

Ah right. I was wondering if they just contracted a different company to do the repairs or something. I couldn't be to sure from that message they sent lol. I did try to search up this company and tried sending an email to see if it's them I need to speak to. It just sounded a bit shady to me because the shop I bought it from have already sent the card to Sapphire as far as I know. So if Sapphire are sending it back to Europe somewhere and then this other company sends one to me, I just don't see how that's quicker. I dunno... Let me know what you find out though thumb.gif

I did some light digging. All I found was this and a few other descriptions of what they do. They are a minor parasite like entity that feeds off things major parasite like entity's are done with, if that make's sense lol. I'll look around tonight for more on then and sapphire. I would like to know if the TOXIC is still being made or not.
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post #1386 of 1648
Quote:
Originally Posted by KhaoticKomputing View Post

I did some light digging. All I found was this and a few other descriptions of what they do. They are a minor parasite like entity that feeds off things major parasite like entity's are done with, if that make's sense lol. I'll look around tonight for more on then and sapphire. I would like to know if the TOXIC is still being made or not.

Hmm yeh see what you're saying. Be interesting to see what you find out!
post #1387 of 1648
Quote:
Originally Posted by ET900 View Post

Hey guys I messaged Sapphire on the 6th and asked Sapphire if they can just deal with me direct on the RMA instead of going through thid other shop as a middleman. Today I got a message back and this is exactly what it said:
"Sorry sir , we've sold this board to INGRAM MICRO PAN so that your RMA request will go directly from them.
They will RMA to you directly without back to Sapphire due to it can save a lot of time.
Please help to contact them directly.
Thanks."
Er what the hell does that mean? I've messaged them back but it might take a couple days to get a response. Any of you guys know what's going on here? :/

My guess would be that, similar to how Sapphire RMAs in the US are processed by a company called Althon Micro and all communications are done with them, European RMAs go through this analogous Ingram Micro Pan.

As far as what exactly they meant by "sold," I'm not sure but I suspect it's nothing as extreme as what KhaoticKomputing suggested. Their English is not exactly great, maybe they used the word incorrectly. Some possible substitutions: shipped all stock of, outsourced support of, etc.
     
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post #1388 of 1648
Quote:
Originally Posted by ChaoticKinesis View Post

My guess would be that, similar to how Sapphire RMAs in the US are processed by a company called Althon Micro and all communications are done with them, European RMAs go through this analogous Ingram Micro Pan.
As far as what exactly they meant by "sold," I'm not sure but I suspect it's nothing as extreme as what KhaoticKomputing suggested. Their English is not exactly great, maybe they used the word incorrectly. Some possible substitutions: shipped all stock of, outsourced support of, etc.

Possiblity. I'm going to keep my hope's up that there might be a new toxic out there somewhere with my name on it wheee.gif
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post #1389 of 1648
Quote:
Originally Posted by ChaoticKinesis View Post

My guess would be that, similar to how Sapphire RMAs in the US are processed by a company called Althon Micro and all communications are done with them, European RMAs go through this analogous Ingram Micro Pan.
As far as what exactly they meant by "sold," I'm not sure but I suspect it's nothing as extreme as what KhaoticKomputing suggested. Their English is not exactly great, maybe they used the word incorrectly. Some possible substitutions: shipped all stock of, outsourced support of, etc.

Yeh good point. Their English is lacking a little tongue.gif
Quote:
Originally Posted by KhaoticKomputing View Post

Possiblity. I'm going to keep my hope's up that there might be a new toxic out there somewhere with my name on it wheee.gif

Hope you find one man smile.gif


Also I have found an issue that has really thrown a spanner into the works here. It's looking like there was nothing wrong with my Toxic now frown.gif Something else was causing the artifacting and I'm confused. If anyone can offer some help then I'd be grateful to hear it. Please have a look at my thread here: http://www.overclock.net/t/1279913/strange-display-artifacting-situation-has-me-confused-please-help#post_17664568

Thanks all.
post #1390 of 1648
Quote:
Originally Posted by ET900 View Post

Also I have found an issue that has really thrown a spanner into the works here. It's looking like there was nothing wrong with my Toxic now frown.gif Something else was causing the artifacting and I'm confused. If anyone can offer some help then I'd be grateful to hear it. Please have a look at my thread here: http://www.overclock.net/t/1279913/strange-display-artifacting-situation-has-me-confused-please-help#post_17664568
Thanks all.

Did you try to thoroughly uninstall/clean out the drivers and reinstall? If not, I recommend to try a full Catalyst uninstall. Then reboot into safe mode, run Driver Sweeper, and uninstall graphics card from device manager.

See if you still have problems after that. It fixed an issue I had before with artifacting/BSOD immediately after Windows loaded.
     
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