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Sapphire TOXIC HD-6950/70 Owners Club & Informational Thread - Page 141

post #1401 of 1649
Quote:
Originally Posted by ET900 View Post

Yeh whatever happened I would not settle for that. Sucks you had to wait all that time only to get something you need to send back. I think I've sent off a card that had nothing wrong with it. I feel like a bit of an idiot for that. I'm just hoping I get my actual card back or a 7 series of equal performance. I'll be so gutted if they send me a refurbed version of my card. Was your replacement a new card or a refurb?

That's another thing. It was clearly a refurb that was not treated with nearly the same care as my card was. It just looks sloppy with visibly damaged thermal tape protruding and several big scratches on the backplate colored over with black marker.

So this is the card they told me was delayed because they were waiting to receive it from Sapphire? I find that very hard to believe. Regardless of the email I sent (and not received response to yet), I think I'll be giving them a call later today to see what they can do for me. This is really unacceptable.
     
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post #1402 of 1649
Quote:
Originally Posted by ChaoticKinesis View Post

That's another thing. It was clearly a refurb that was not treated with nearly the same care as my card was. It just looks sloppy with visibly damaged thermal tape protruding and several big scratches on the backplate colored over with black marker.
So this is the card they told me was delayed because they were waiting to receive it from Sapphire? I find that very hard to believe. Regardless of the email I sent (and not received response to yet), I think I'll be giving them a call later today to see what they can do for me. This is really unacceptable.

Yeh it is I agree. I'm sure you'll get it sorted though thumb.gif Keep us updated smile.gif It's the problem with RMA's. You can end up getting a card that's been overheated time and time again and not looked after but refurbed to working order even though it's still way more prone to breaking again and under performs due to the ware on it. This is why I'm kinda worried about what I'm gonna end up with now. My card got sent to Sapphire in Hong Kong but a European company is dealing with the issue so I'm not sure on the chances of getting my card back. I'm just gonna wait and see what happens because I could get lucky.
post #1403 of 1649
Woohoo! 7950 on the way! biggrin.gif
     
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post #1404 of 1649
Quote:
Originally Posted by ChaoticKinesis View Post

Woohoo! 7950 on the way! biggrin.gif

Shaddap... Serious??
post #1405 of 1649
Thread Starter 
Quote:
Originally Posted by ChaoticKinesis View Post

Woohoo! 7950 on the way! biggrin.gif

 

That's cool ... I'm guessing one of two things happened, they either made an honest mistake and are now correcting it properly in your favor, or they ran out of the TOXIC 6950's and shipped you a temporary card to give you something to work with until they could locate one, though I would have thought if this were the case there would have been additional paperwork, emails, a phone call ... something to communicate this to you, but they decided to just resolve it in your favor by giving you an upgrade. Either way a 7950 should be a NICE replacement thumb.gif

   
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post #1406 of 1649
Quote:
Originally Posted by LA_Kings_Fan View Post

That's cool ... I'm guessing one of two things happened, they either made an honest mistake and are now correcting it properly in your favor, or they ran out of the TOXIC 6950's and shipped you a temporary card to give you something to work with until they could locate one, though I would have thought if this were the case there would have been additional paperwork, emails, a phone call ... something to communicate this to you, but they decided to just resolve it in your favor by giving you an upgrade. Either way a 7950 should be a NICE replacement thumb.gif

Based on our conversation, it was the former. I'm very happy now. smile.gif
     
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post #1407 of 1649
That's so cool. I'm happy for you smile.gif Hope I get the same haha rolleyes.gif
post #1408 of 1649
That kind of story make's me happy I went with Sapphire. I mean how sweet of a deal was that? You got to use a spiffy fast card until it broke and then get up upgrade to its older brother for free. Epic deal. Let us know how you like the new card!
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post #1409 of 1649
Quote:
Originally Posted by LA_Kings_Fan View Post

 

That's cool ... I'm guessing one of two things happened, they either made an honest mistake and are now correcting it properly in your favor, or they ran out of the TOXIC 6950's and shipped you a temporary card to give you something to work with until they could locate one, though I would have thought if this were the case there would have been additional paperwork, emails, a phone call ... something to communicate this to you, but they decided to just resolve it in your favor by giving you an upgrade. Either way a 7950 should be a NICE replacement thumb.gif


Yeah, if it is a temp, I don't think their getting it back. ;)

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post #1410 of 1649
Why don't you guys place bets on whether I'm gonna get a 7950 or not tongue.gif
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