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Rampage II Extreme died, what replacement?

post #1 of 3
Thread Starter 
Hi, so my asus rampage ii extreme board died recently. The LEDs on it glow and but whenever I press the power button on my case it doesn't turn on. I tried the start button on the motherboard but that did nothing. I called ASUS and they started an RMA.

Questions:
Is the RIIE discontinued? If so, what replacement board might they send me?
Will asus fix the board and send it back or just completely replace it?
Do they test the boards when they come in?
Do they test the boards before they ship them out as replacement?

I'm just curious.
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WD10EZEX Crucial M4 128GB Hitachi 1TB Samsung 830 
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post #2 of 3
The RIIE is discontinued, but they may well have a stock of them remaining for RMA (might be refurbs).

Last time I RMAed an ASUS board, they sent me a brand new one. It was not the one I sent back.

I assume they test what comes in, and the test all new and refurbished boards before selling them.
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post #3 of 3
Yeah, they will send you a new one or a refurbed one. If you want to ensure that you do not get the same one back, ask for the advanced RMA and as long as they have stock they will ship a replacement to you first. The only time they will repair a ROG board is if they have no stock and then they will repair the board and send it back.
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