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New Corsair 500R White. A Few Problems.

post #1 of 95
Thread Starter 
Just picked up a white 500R and was very impressed upon taking it out of the box but as I began putting my gear in it I noticed a few serious problems.
First the motherboard tray is bowed in the middle so that when you set the board in you literally have to bend the board down to screw it in and no it's not the centering stand-off I took measurements to verify the tray is warped.
Second the power supply screw holes don't even come close to lining up and I've got a new Corsair HX 650, mounting it fan down of course.
Third the case itself is not level and no it's not the feet again i took measurements and the case is 'racked'
I really like the case so I packed it up, went down to my local MC and got another one and sure enough this one has exactly the same issues adding to them the top mesh panel is crooked and doesn't snap down flush.
Now most of you probably just crank in your mobo, stab your screws in to mount your power supply and put a peice of cardboard under one foot to level the case.
I can't live with that approach so as much as I wanted to use this case it's going back today.
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post #2 of 95
Quote:
Originally Posted by mothman View Post
Just picked up a white 500R and was very impressed upon taking it out of the box but as I began putting my gear in it I noticed a few serious problems.
First the motherboard tray is bowed in the middle so that when you set the board in you literally have to bend the board down to screw it in and no it's not the centering stand-off I took measurements to verify the tray is warped.
Second the power supply screw holes don't even come close to lining up and I've got a new Corsair HX 650, mounting it fan down of course.
Third the case itself is not level and no it's not the feet again i took measurements and the case is 'racked'
I really like the case so I packed it up, went down to my local MC and got another one and sure enough this one has exactly the same issues adding to them the top mesh panel is crooked and doesn't snap down flush.
Now most of you probably just crank in your mobo, stab your screws in to mount your power supply and put a peice of cardboard under one foot to level the case.
I can't live with that approach so as much as I wanted to use this case it's going back today.
From what I've read and with people I spoke to directly that the 400r/500r series is not the best of Corsair to state it mildly. Just from photos and reviews I don't like how the front panel fan filter(s) are not made to be removed from the panel for cleaning - for starters.

Though these are beautiful looking cases IMHO.

Choose a different type/model case is my advise.
post #3 of 95
Probably just some early production teething issues. Luckily Corsair customer service is generally very good....
post #4 of 95
Quote:
Originally Posted by Majin SSJ Eric View Post
Probably just some early production teething issues. Luckily Corsair customer service is generally very good....
From a company like Corsair that most consumers equate as in a higher level of quality of products makes these issues quite unacceptable IMHO.

They should have done better quality control with these cases, but unfortunately it doesn't stop there with these 400r/500r cases.

In short they definitely should have done much better.
post #5 of 95
Same here. I thought my board was warped but when I put it into my Phantom it fits perfect. Mine is also uneven and wobbles side to side. My top mesh panel is actually quite straight but that still doesn't make up for the other problems. I'm so annoyed right now because this is the 2nd case that has been faulty (other one being a Fractal Define R3) in 2 weeks. Definitely going to return this for a refund.
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post #6 of 95
Quote:
Originally Posted by VulgarDisplay88 View Post
Same here. I thought my board was warped but when I put it into my Phantom it fits perfect. Mine is also uneven and wobbles side to side. My top mesh panel is actually quite straight but that still doesn't make up for the other problems. I'm so annoyed right now because this is the 2nd case that has been faulty (other one being a Fractal Define R3) in 2 weeks. Definitely going to return this for a refund.
I'm sorry for the problems you and the other poster here have been having.

Hope that your next case will be a "home run" as you already have 2 strikes.
post #7 of 95
Quote:
Originally Posted by nickt1862 View Post
I'm sorry for the problems you and the other poster here have been having.

Hope that your next case will be a "home run" as you already have 2 strikes.
Thanks. Hopefully it will be ok. Just got to choose one now.
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post #8 of 95
Thread Starter 
Hey Vulgar,

The other super annoying issue, and the most critical, is the power supply holes not matching up. Did you notice this on yours?
And Nick you said it pretty well that Corsair makes very nice 'LOOKING' cases with great design potential but it's the attention to detail and quality control that falls flat.
Hell my $54 HAF 912, which I'm going back to, is 100% better in the things that matter like my mobo and rear I/O plate line up perfectly, all the panels are true ect. ect.
Cooler Master should start making clones of the Corsair cases!
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post #9 of 95
Quote:
Originally Posted by mothman View Post
Hey Vulgar,

The other super annoying issue, and the most critical, is the power supply holes not matching up. Did you notice this on yours?
And Nick you said it pretty well that Corsair makes very nice 'LOOKING' cases with great design potential but it's the attention to detail and quality control that falls flat.
Hell my $54 HAF 912, which I'm going back to, is 100% better in the things that matter like my mobo and rear I/O plate line up perfectly, all the panels are true ect. ect.
Cooler Master should start making clones of the Corsair cases!
I have my power supply fan facing up and it was ok. I'll try it facing down in a bit and see if it's the same on mine. I'm thinking about buying a HAF case now. Probably get a HAF 932 or I might even fork out for a HAF X.
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Hard DriveHard DriveCoolingCooling
120GB Samsung 750 EVO 500GB Samsung 750 EVO Corsair Hydro Series H100i V2 6x 20mm EK Vardar F4-120ER Cooling Fans in Black 
CoolingOSKeyboardPower
Thermaltake Commander FP Windows 10 Pro 64-bit QPAD MK-90 RGB Pro 850W EVGA Supernova P2 with EVGA Black Braided ... 
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Hard DriveHard DriveCoolingCooling
120GB Samsung 750 EVO 500GB Samsung 750 EVO Corsair Hydro Series H100i V2 6x 20mm EK Vardar F4-120ER Cooling Fans in Black 
CoolingOSKeyboardPower
Thermaltake Commander FP Windows 10 Pro 64-bit QPAD MK-90 RGB Pro 850W EVGA Supernova P2 with EVGA Black Braided ... 
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Fractal Design Define C QPAD 8K Pro 3x 30cm Silverstone Ultra Slim SATA cables 
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post #10 of 95
Quote:
Originally Posted by mothman View Post
Hey Vulgar,

The other super annoying issue, and the most critical, is the power supply holes not matching up. Did you notice this on yours?
And Nick you said it pretty well that Corsair makes very nice 'LOOKING' cases with great design potential but it's the attention to detail and quality control that falls flat.
Hell my $54 HAF 912, which I'm going back to, is 100% better in the things that matter like my mobo and rear I/O plate line up perfectly, all the panels are true ect. ect.
Cooler Master should start making clones of the Corsair cases!
Hahahaha! I was almost going to say almost what you did - see I have a HAF 912 and although it's not the fanciest case it's upfront and quite functional as well as very sturdy something I've heard complaints with the Corsair 400r/500r side panels are not which they say are flimsy.

Not meaning to put this thread off track: I'm thinking of replacing my HAF 912 with something else but haven't quite found its replacement yet.
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