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post #11 of 29
Unless you find the exact cause, I'd RMA them both just incase.
    
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post #12 of 29
Quote:
Originally Posted by MKHunt;15423382 
Errr....

jvVNge1Fa3qld.JPG

The connector is 100% compartmentalized. They'd have to get hot enough to melt through plastic before they would be able to short?

jthBMqB8P6oOr.JPG


I've seen it happen plenty of times with connectors much more sturdy and compartmentalized than that. If you have any experience with cannon plugs you know what I mean. Like the other guy said, maybe try a spare PSU and see if the card still works. Hopefully it didn't kill the card. The only reason I thinkt he card might be OK is the damage is pretty well consolidated to the plug side.
post #13 of 29
My personal take on it would be that something on the card side shorted, and began pulling a lot of voltage from the power supply, which caused the pins for the pci-e to get hot. Id place an RMA on the card, and tell them whatever happened on the card destroyed part of the power supply. I really doubt that the power supply maker would take an RMA like that, but who knows, they might.

edit: didnt see that the power supply was modular.. You might need to replaace just that one PCI-e connection.
Edited by 0rion - 10/23/11 at 1:53pm
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post #14 of 29
Quote:
Originally Posted by 0rion;15423508 
My personal take on it would be that something on the card side shorted, and began pulling a lot of voltage from the power supply, which caused the pins for the pci-e to get hot. Id place an RMA on the card, and tell them whatever happened on the card destroyed part of the power supply. I really doubt that the power supply maker would take an RMA like that, but who knows, they might.

edit: didnt see that the power supply was modular.. You might need to replaace just that one PCI-e connection.

This.
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post #15 of 29
Thread Starter 
Replaced the PCI-E connection. No video.

ETA: I don't have the green thermal pads from the stock cooler as they broke when removing the old vapor chambers. Can I use the Koolance ones? Will there be problems?
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post #16 of 29
Quote:
Originally Posted by MKHunt;15423681 
Replaced the PCI-E connection. No video.

Time to call in an RMA frown.gif
    
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post #17 of 29
Go in the EVGA forums and see what you get there, I'm sure you can easily get a RMA because you did not cause the physical damage yourself.
post #18 of 29
Whoa.

I have the same GPU, same GPU water-block, and probably an equal or maybe even "lesser" PSU as some would consider (although the HX1000 is still a beast, it is on an older platform compared to the AX850...but hey, still a beast and has run FLAWLESSLY for me, and never strained).

I would honestly be looking to RMA the PSU....never had a problem with my 590 and HX1000. You need to check with another PSU first though to see if the card is still working....
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post #19 of 29
Quote:
Originally Posted by Shogon;15423784 
Go in the EVGA forums and see what you get there, I'm sure you can easily get a RMA because you did not cause the physical damage yourself.

Yeah but sometimes companies don't like us removing their stock cooler. Maybe he can have a problem RMA it because of that.
post #20 of 29
Quote:
Originally Posted by denial_;15423866 
Yeah but sometimes companies don't like us removing their stock cooler. Maybe he can have a problem RMA it because of that.

Negative. I can see that you've never owned an EVGA product before.

EVGA does not void warranties by removing a stock cooler and using watercooling. Also, the OP's case doesn't even have ANYTHING to do with him removing the stock cooler, or anything to do with watercooling in general.

They actually welcome this if that's something their customers want to do...it's why they have an outstanding name when it comes to customer service.
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