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Red X on LAN

post #1 of 5
Thread Starter 
We have one of those awful little small form factor PCs here at work with limited functionality.

Today, the person who uses the computer was unable to connect to our terminal server. The taskbar has a red X over the wired Ethernet connection. I try to click on it and nothing happens.

Unfortunately, because it is using some awful extremely limited version of Windows, I can't even get into the run prompt (even Win+R doesn't work). Therefore, I can't get to the device manager.

I had to enable wireless in order to connect to the computer.

I swapped out cables and ensured that the NIC was blinking, which it was.

The message over the red X stated: "A network cable is unplugged."
post #2 of 5
Check the Ethernet port and see if there are any lights?
Also you can try a different Ethernet cable and see if there's anything different.
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post #3 of 5
Have you tried reinstalling the drivers?
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post #4 of 5
Thread Starter 
Quote:
Originally Posted by linkinparkfan007 View Post
Check the Ethernet port and see if there are any lights?
Also you can try a different Ethernet cable and see if there's anything different.
I think you missed a line from above.

Quote:
I swapped out cables and ensured that the NIC was blinking, which it was.
No I haven't messed with the drivers as it's an older computer - if we can even call it that. It would take me days just to figure out how to figure out what card is in there.
post #5 of 5
Can you use another computer or laptop on that ethernet connection? That way you can determine if it's a problem with the computer or a networking issue.
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