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Aspiring Network Tech Help

post #1 of 4
Thread Starter 
I am an aspiring computer tech. I took an online course unfortunately it was all theory and I have no real world experience. My boss has a lazy computer tech right now who we can never get a hold of when needed.

I want to take over this position. I know I can and want to learn how to do this and our small shop seems to be a good place to get my feet wet.

Info I know;

We have the server onsite.

We use godaddy.com and another off site third party storage ( I believe it is the lazy techs home server)

Network consists of 6 users onsite and the ability to connect remotely from home.

Lastly the email setup which I know nothing about. Just want to set up 6 emails of course and have those go to both outlook and employees blackberrys.

I know thats really vague but I hope its a start. What info do I need to get from the "lazy tech"

ie: password(s)
type of setup?
etc?

I think this is a really easy process it just seems so overwhelming to start with.
Edited by noahhova - 10/24/11 at 8:54am
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post #2 of 4
As far as the email, you'll need to know who is hosting it. If you're using godaddy, you can simply get the username/password and find out all of the information you need to know, including server hostname, port number, whether SSL is used or not, SMTP authentication information, etc.

I would ask how the users are connecting from home - if he's using a VPN, you might want to ask how it is configured. Alternatively, if he's using something like LogMeIn, then that is very simple to administer, you would just need the username and password. Very easy to add/remove/edit computers.

Server's username/password obviously.

If your server hosts your email (something like exchange or a linux server?) you might want to read up about how all of that works. Depending on what it's running there will be plenty of resources on the web.

Very vague but if you get some of that info and report back there is a ton of places we could point you to on the web to help you out!
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post #3 of 4
Thread Starter 
Quote:
Originally Posted by aesthetics1 View Post
As far as the email, you'll need to know who is hosting it. If you're using godaddy, you can simply get the username/password and find out all of the information you need to know, including server hostname, port number, whether SSL is used or not, SMTP authentication information, etc.

I would ask how the users are connecting from home - if he's using a VPN, you might want to ask how it is configured. Alternatively, if he's using something like LogMeIn, then that is very simple to administer, you would just need the username and password. Very easy to add/remove/edit computers.

Server's username/password obviously.

If your server hosts your email (something like exchange or a linux server?) you might want to read up about how all of that works. Depending on what it's running there will be plenty of resources on the web.

Very vague but if you get some of that info and report back there is a ton of places we could point you to on the web to help you out!
Awesome thanks,

I have the username and password for go daddy so thats a check.

To connect from home we are using a VPN I have no idea how its configured though.

I dont know the server username and password will have to find it out. (Is that the same username and pass to log on to any given workstation as administrator?)

Thanks for the start
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post #4 of 4
It's probably a exchange server that the company has. Just look up exchange server probably start off there.
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