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Xfx 9600 gso doa

post #1 of 12
Thread Starter 
The card I received yesterday (Brand new) is perhaps DOA. Tried putting it and out a few times, didn't seem to work. I tried to put it in another computer, no display. The fan appears to be working ,but the card isn't. Since this is my first time something died on DOA, I don't know where to start at. Do I either return it to Amazon (With everything including box, cds, etc), or RMA it (Which I don't want if it's going to use my warranty).
    
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CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
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NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
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post #2 of 12
If it brand new DOA I would use amazon, I read there pretty cool about returns.
My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
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750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
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LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
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My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
MouseMouse PadAudioAudio
Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
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Sennheiser HD 598 NZXT Hue+ 
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post #3 of 12
Thread Starter 
I see, I could still return it even though it's opened, right?
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
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CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
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post #4 of 12
Just get with Amazon and let them know it was DOA. They will send you a return label to send the card back, and once they see the package is on the way, they will probably go ahead and cross-ship a replacement (or give you a full refund, depending on stock and your preference).
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.1ghz Gigabyte Z77X-UP4 TH EVGA 780Ti Classified HydroCopper Samsung 16GB (4x4GB) Wonder RAM 
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Corsair Performance Pro 256GB  Western Digital Elements 2TB Samsung F4 2TB EK Supremacy  
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EK-CoolStream XTX 360 (X2) D5 w/ EK Top XSPC Photon 270 Tube Reservoir EK Compression Fittings 
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Yate Loon Medium (x13) Windows 10 Pro x64 Dell UltraSharp U2715H  Corsair Strafe RGB w/ MX Cherry Silent 
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Intel Core i7 3770K @ 4.1ghz Gigabyte Z77X-UP4 TH EVGA 780Ti Classified HydroCopper Samsung 16GB (4x4GB) Wonder RAM 
Hard DriveHard DriveHard DriveCooling
Corsair Performance Pro 256GB  Western Digital Elements 2TB Samsung F4 2TB EK Supremacy  
CoolingCoolingCoolingCooling
EK-CoolStream XTX 360 (X2) D5 w/ EK Top XSPC Photon 270 Tube Reservoir EK Compression Fittings 
CoolingOSMonitorKeyboard
Yate Loon Medium (x13) Windows 10 Pro x64 Dell UltraSharp U2715H  Corsair Strafe RGB w/ MX Cherry Silent 
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NZXT Hale90-1000-M Caselabs SM8 Logitech M705 Marathon  NZXT Sleeved Extensions 
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post #5 of 12
Thread Starter 
Alright, thanks for your replies.
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
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post #6 of 12
Quote:
Originally Posted by Gamingnub View Post
I see, I could still return it even though it's opened, right?
Yep there cool about it good luck OP.
My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
MouseMouse PadAudioAudio
Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
AudioOther
Sennheiser HD 598 NZXT Hue+ 
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My System
(18 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core i7 4960X IV-E @4.7GHz/1.35v ASUS Sabertooth X79 Aorus GTX 1080 Ti 11G Corsair Dominator Plat. 32GB DDR3 2400Mhz 
Hard DriveHard DriveCoolingOS
750GB Samsung 840 EVO SSD Seagate Firecuda 2TB SSHD Corsair H100i v2 w/ GT AP-15's Windows 10 Pro 64-bit 
MonitorKeyboardPowerCase
LG 34UM88C-P Logitech G810 Corsair HX850W Pro Series Corsair 750D 
MouseMouse PadAudioAudio
Logitech G900 Logitech Hard Pad Creative SB X-Fi Titanium HD  Corsair SP2500 2.1 Speaker System 
AudioOther
Sennheiser HD 598 NZXT Hue+ 
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post #7 of 12
You tried using HDMI and DVI?
Spit in God's Eye
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A-Data SP600 256gb SSD (C:) Samsung 840 EVO 1TB SSD (D:) Seagate 2TB Hybrid Drive (E:) LITE-ON 24x DVDRW 
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Spit in God's Eye
(16 items)
 
  
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i7-5960x @ 4.26 ghz core / 3.53 ghz uncore - 1.... AsRock X99 Extreme3 EVGA GTX980 Ti 16gb (4x4gb) Crucial DDR4 2133 CL15  
Hard DriveHard DriveHard DriveOptical Drive
A-Data SP600 256gb SSD (C:) Samsung 840 EVO 1TB SSD (D:) Seagate 2TB Hybrid Drive (E:) LITE-ON 24x DVDRW 
CoolingOSMonitorKeyboard
Corsair H110 Win 10 x64 HP 2511x ( 25" 1080p ) AZIO L70 
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post #8 of 12
Thread Starter 
Quote:
Originally Posted by BinaryDemon View Post
You tried using HDMI and DVI?
I only tried DVI, since there are no VGA ports, but I didn't and can't try HDMI because of old generation monitor or TV. I tried putting in the video card a couple of times in the last 10 minutes, and seems no go. Also, which option should I have chosen, US Postal Service or Self-Return? I chose Self-Return because I would get a return on the shipping (10 bucks!) if I read correctly.
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
  hide details  
Reply
post #9 of 12
Definitely return it to Amazon. They'll refund your money or send you a new card.

Although, you could just buy my Evga 9600GSO (768MB GDDR3) that I have in my F/S thread. It works perfectly, I just cleaned it and reapplied new TIM. It's super quiet and comes with everything except the original box (manual, Driver disk, 2 DVI adapters, S-Video cable and MOLEX to PCIe power adapter).
PM me if you're interested.
Black Box
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Black Box
(16 items)
 
  
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i7 3770k Asus P8Z77-Vpro Evga 780 Classified Crucial Ballistix 
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A-Data 128GB SSD Samsung Spinpoint F3 1TB Pioneer BDR-207DBK Corsair H80 
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Win 7 pro 64 Hannspree 25" 1080p LCD 2ms Razer Lycosa PC Power & Cooling 760w 
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post #10 of 12
Thread Starter 
Haha, thanks for your reply and trying to sell me a video card, but I'm going to have to pass because I don't have a credit card and etc.
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
i5 2500k P8P67 PRO B3 Sapphire 6870 1GB 8 GB G. SKILL SNIPER 
Hard DriveHard DriveOptical DriveCooling
300GB Western Digital WDC 3 TB SEAGATE BARRACUDA TSSTcorp CD/DVDW TS-H652D CoolerMaster Hyper 212 Plus 
OSMonitorKeyboardPower
Windows 7 x64 Ultimate Plug and Play moniter (LG) Gateway (Stock) Rosewill Capstone 550 WATTS 
CaseMouseMouse Pad
NZXT SOURCE 210 ELITE Microsoft (Possibly Stock) Steelseries QCK+ EG and Black 
  hide details  
Reply
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