Originally Posted by b.walker36
It seems to be a bit more than that though. The article states that they could not access internet, email, or bbm throughout the outage. If you were paying for a data plan and unable to use that data there is actual merit here. However I think these people are crazy to sue for 3 days of outage. What will each person get 3$. Its pointless but it seems to have merit.
When I read it, I understood that maybe email was affected and definitely BBM. However internet is provided by your carrier, not your manufacturer, unless RIM operate differently? I don't see how it could have affected internet functionality.
However, even if it did, like you stated it was a mere 3 days. Sure you'd be pretty annoyed during the downtime but you just get over it and move on once it has been rectified.
My cell carrier sometimes goes down for one day at a time, maybe once per year. It's very inconvenient and very frustrating, but it's not the end of the world and certainly not something I would seek legal action over.