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650D Fan controller died

post #1 of 14
Thread Starter 
So, my fan controller died on me last week. I emailed corsair on Monday. I was told i would get an email the next day, I waited till Thursday and emailed them again, and again I haven't gotten an email back up to this moment.

I am kind of disappointed with corsair atm. I had higher expectations from their customer service. I heard so many good things on the forum lol.

I think/hope it may be just a technicality or something.

Anyone want to give some advise on this?
post #2 of 14
Quote:
Originally Posted by Sean Webster;15504561 
So, my fan controller died on me last week. I emailed corsair on Monday. I was told i would get an email the next day, I waited till Thursday and emailed them again, and again I haven't gotten an email back up to this moment.

I am kind of disappointed with corsair atm. I had higher expectations from their customer service. I heard so many good things on the forum lol.

I think/hope it may be just a technicality or something.

Anyone want to give some advise on this?

I would try to get a hold of CorsairGeorge, maybe pm him he'll help you.wink.gif
post #3 of 14
Thread Starter 
Quote:
Originally Posted by nickt1862;15504631 
I would try to get a hold of CorsairGeorge, maybe pm him he'll help you.wink.gif

I was going to do that before, but I am not able to pm him, try you can't lol
post #4 of 14
corsairgeorge disabled pm...


I had my front 200mm fan doa on mine 650D. they shipped me another one, wich should arrive next week. Good luck for you.
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My build?..
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Crucial M4 128GB SSD western digital caviar black 1TB sata3 western digital caviar black 750GB sata2 Western Digital MyBook essential 2TB usb 3.0 
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Corsair AX850 Corsair 650D Razer Deathadder 3.5G CM storm weapon of choice m4 
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post #5 of 14
You're suppose to email him. They will get to you lol. No need to create a thread to just get their attention.
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post #6 of 14
Is that so? Okay then the other suggestions apply I guess.

Hope you get helped and resolve the problem soon.
post #7 of 14
Mine made any fan plugged in buzz, so I stopped using it.
Lots of discussion on corsair's forum and there used to be a link to getting a replacement. I took a quick look but didn't see it.
http://forum.corsair.com/forums/forumdisplay.php?f=189
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post #8 of 14
cheap and nasty, mine was broken on arrival, i replaced all the fans and the controller with a lamptron, aside from that the case is maginificent.
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post #9 of 14
Thread Starter 
Quote:
Originally Posted by pchow05;15504677 
You're suppose to email him. They will get to you lol. No need to create a thread to just get their attention.


Oh, I am not, if I wanted to I would have made a thread on their forum lol
I was just wondering if anyone new anything I didn't on about going about this.
Quote:
Originally Posted by Billy_5110;15504659 
corsairgeorge disabled pm...


I had my front 200mm fan doa on mine 650D. they shipped me another one, wich should arrive next week. Good luck for you.

Thanks, hopefully it gets worked out soon
Quote:
Originally Posted by nickt1862;15504720 
Is that so? Okay then the other suggestions apply I guess.

Hope you get helped and resolve the problem soon.

Thanks dude wink.gif
Quote:
Originally Posted by Fan o' water;15504729 
Mine made any fan plugged in buzz, so I stopped using it.
Lots of discussion on corsair's forum and there used to be a link to getting a replacement. I took a quick look but didn't see it.
http://forum.corsair.com/forums/forumdisplay.php?f=189

I know of that, mine never had that issue though, I already had the new one too.
Quote:
Originally Posted by dj3;15504767 
cheap and nasty, mine was broken on arrival, i replaced all the fans and the controller with a lamptron, aside from that the case is magnificent.

Wow, I'd be mad lol. I just replaced my fans and ordered a lamptron too, I just need the stock one for resale. I'm really surprised it died in a week though. :/
post #10 of 14
If Corsair doesn't take care of you let me know. I removed my whole hot swap tray, so if the fan controller is easily removed I will send it to you. It is stored in my garage, so I can't check quickly, but will if you need it. But mine is from the very first batch of cases, so it will buzz.
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CoolingOSMonitorKeyboard
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Mild Mod
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CPUMotherboardGraphicsRAM
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850 Pro SSD, 2 Cav Blacks Asus HWLabs 280mm SR-1 and GTX120 mm radiators EK GPU waterblock and backplate 
CoolingOSMonitorKeyboard
EK Supremacy EVO cpu block W7 64 Pro Dell U3011  Razer BlackWidow Ultimate 
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