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Need help

post #1 of 6
Thread Starter 
Hey all,
My brother has a laptop running win7. Long story short, when you boot up the lappy, it goes to the black screen where it says start windows normally or start system check or whatever.

If he starts normally, it just restarts and goes to the previous screen.

If he runs a check, it goes to a blue screen and just stops doing anything.

Any help?

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White Lantern
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post #2 of 6
Code on the Blue Screen?
Can you boot into safe mode?
post #3 of 6
Thread Starter 
The blue screen isn't like bsod, it's a blue wallpaper. Shows mouse cursor. And that's it. Has to be restarted and there's no option for safe mode

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White Lantern
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White Lantern
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post #4 of 6
Thread Starter 
Don't know how but I got this screen... Any suggestions?

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White Lantern
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White Lantern
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post #5 of 6
Thread Starter 
Safe mode did a black and white loading drivers screen. Froze. Restarted and i can't get back to that screen (I don't know how to)

He found his product key so I'm going to make a win7 disc and just reformat

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Edited by weezymagic - 10/29/11 at 9:16pm
White Lantern
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White Lantern
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post #6 of 6
Have you re-formatted yet?

If not, I had this trouble with XP. I fixed it by going to task manager, CTRL + ALT + DEL, and then click FILE > NEW TASK

Call it: explorer.exe

And things should start to appear. I do not know what caused this however and every time I booted up I had to do this.
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Main Rig.
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Battlefield 2 review.
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