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Are these reboots a motherboard problem?

post #1 of 9
Thread Starter 
Specs: http://pcpartpicker.com/p/23kh

This computer is crashing while playing games, never while idle. Specifically the speakers will crackle, the screen will flicker, all while a skype call is still transmitting and receiving, and then reboot. It is not the temperatures, they are all frosty and just waiting to be overclocked.

Things I have tried:

Test the ram
I also and run off each stick individually, but there was no change.

Replace the PSU and GPU
Specifically with a 7950gtx and 400wat. This helped, sort of. Sometimes when it was acting like it was going to crash, the speakers and monitor would act up as above, but then it would recover.

Replace the SSD with a HDD
This made things better, I was also getting freezes 30 seconds long that it would recover from. I guess it was bad but I'm still getting reboots.


This seems to me like it has to be some kind of motherboard power issue. Have I given myself some kind of grounding issue, or is the board just bad?
i5 p67
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i5 p67
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Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
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post #2 of 9
You have tested pretty much everything there was in order to isolate the motherboard (it's very rare the CPU is at fault), except one thing. You should test the OS - and tehre are two ways to do it - first boot from a live linux CD and see how it goes; second if under linux all is good reinstall Windows. It may be an OS issue and without having the rig in front it's difficult to say where the issue may be - drivers, registry, bad soft installs (codecs, AV, etc) so it's normal to suspect the OS.
Centurion
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Centurion
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post #3 of 9
Quote:
Originally Posted by Kavlax View Post
Specs: http://pcpartpicker.com/p/23kh

This computer is crashing while playing games, never while idle. Specifically the speakers will crackle, the screen will flicker, all while a skype call is still transmitting and receiving, and then reboot. It is not the temperatures, they are all frosty and just waiting to be overclocked.

Things I have tried:

Test the ram
I also and run off each stick individually, but there was no change.

Replace the PSU and GPU
Specifically with a 7950gtx and 400wat. This helped, sort of. Sometimes when it was acting like it was going to crash, the speakers and monitor would act up as above, but then it would recover.

Replace the SSD with a HDD
This made things better, I was also getting freezes 30 seconds long that it would recover from. I guess it was bad but I'm still getting reboots.


This seems to me like it has to be some kind of motherboard power issue. Have I given myself some kind of grounding issue, or is the board just bad?
What PSU do you have in there currently? IMO the issues you are facing sound like a possible PSU issue. You said that you swapped in another 400W PSU, what PSU did you swap in there? If it's a no name brand then you really didn't rule out the PSU.

Also, you should really fill out your system specs under the user control panel on this site. It will really help other people on here if we actually know what you are working with.
ColdCut
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YetiKube
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5960x Asus Rampage V Extreme  XFX 295x2 Core Hydro Edition CORSAIR Vengeance LPX 16GB DDR4 2800 
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H110i GT Windows 8.1 Pro Asus 4k Corsair AX1500i  
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Corsair 900D Stock 
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(1) 2500K ASRock Extreme3 Gen3 GTX 780 Classified Mushkin 996995 DDR3 1600 (2 Sticks) 
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Antec Kuhler H2O 620 Windows 8.1 LG 21:9 Ultrawide 34" 3440x1440 Filco 114 key (Blue Cherry) / HHKB Pro 2 
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ColdCut
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YetiKube
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Antec Kuhler H2O 620 Windows 8.1 LG 21:9 Ultrawide 34" 3440x1440 Filco 114 key (Blue Cherry) / HHKB Pro 2 
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Corsair HX850W - 850W Mountain Mods - U2 UFO Orginal - Gloss Black Logitech G400 / Razer Deathadder BE Razer Goliathus Extended / Artisan Hien VE (Sof... 
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post #4 of 9
Thread Starter 
Quote:
Originally Posted by dragosmp View Post
You should test the OS - and tehre are two ways to do it - first boot from a live linux CD and see how it goes; second if under linux all is good reinstall Windows. It may be an OS issue and without having the rig in front it's difficult to say where the issue may be - drivers, registry, bad soft installs (codecs, AV, etc) so it's normal to suspect the OS.
I did this when I tested the hard drive. I did a complete reinstall of windows on an HDD and installed all the latest drivers. I can try a linux CD tonight, but what can I play or run to stress the system into crashing?

Quote:
Originally Posted by AtomicFrost View Post
What PSU do you have in there currently? IMO the issues you are facing sound like a possible PSU issue. You said that you swapped in another 400W PSU, what PSU did you swap in there? If it's a no name brand then you really didn't rule out the PSU.

Also, you should really fill out your system specs under the user control panel on this site. It will really help other people on here if we actually know what you are working with.
Corsair TX750 is what I started with. I swapped it for an older known good Corsair 400. I was running off my old video card when I swapped it so I don't think power consumption is an issue.

Also, I filled out my system info.
i5 p67
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Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
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i5 p67
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CPUMotherboardGraphicsRAM
i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
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Das Keyboard Corsair TX750 Cooler Master HAF X ATX Full Tower Case Zowie EC1 
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post #5 of 9
see if any of the ASROCk proprietary programs are open while you are playing. Get the DPC latency checker, see if they cause spikes.
X99 Main Rig
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X99 Main Rig
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Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
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post #6 of 9
Thread Starter 
Quote:
Originally Posted by Sin0822 View Post
see if any of the ASROCk proprietary programs are open while you are playing. Get the DPC latency checker, see if they cause spikes.
I don't see anything running that I don't recognize. The latency checker doesn't seem to be capable of identifying what processes might be causing latency. How can I use this program to help identify the problem?
i5 p67
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i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
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Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
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i5 p67
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i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
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Das Keyboard Corsair TX750 Cooler Master HAF X ATX Full Tower Case Zowie EC1 
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post #7 of 9
you see if there is still red spikes after closing certain programs. For instance Easytune 6 causes them on certain GB boards, and you can tell by the DPC latency checker that they go away after the program is closed. it causes crash in BFBC2 with easytune on.
X99 Main Rig
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Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
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X99 Main Rig
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CPUMotherboardGraphicsRAM
Intel 5960X Extreme Edition @ 4.5GHz Always Changing VisonTek R9 290 G.Skill Ripjaws 4 16GB (4x4GB) DDR4 @ 3200MHz 
Hard DriveHard DriveHard DriveCooling
Samsung 128GB M.2 PCI-E 4x SSD Apotop 256GB SSD 1.82TB NAS Noctua NH-D15 with both fans 
OSPower
Win7 Pro Enermax 1000W 
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post #8 of 9
Thread Starter 
Tried it. I'm not seeing any latency of any kind. Anything else I should check before I just RMA the board you think?
i5 p67
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CPUMotherboardGraphicsRAM
i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
KeyboardPowerCaseMouse
Das Keyboard Corsair TX750 Cooler Master HAF X ATX Full Tower Case Zowie EC1 
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i5 p67
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CPUMotherboardGraphicsRAM
i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
KeyboardPowerCaseMouse
Das Keyboard Corsair TX750 Cooler Master HAF X ATX Full Tower Case Zowie EC1 
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post #9 of 9
Thread Starter 
Bump.

Do you guys think I should RMA this motherboard?
i5 p67
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CPUMotherboardGraphicsRAM
i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
KeyboardPowerCaseMouse
Das Keyboard Corsair TX750 Cooler Master HAF X ATX Full Tower Case Zowie EC1 
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i5 p67
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CPUMotherboardGraphicsRAM
i5-2500K 3.3GHz ASRock P67 Extreme4 Gen3 GeForce GTX 570 EVGA SuperClocked G.SKILL Sniper Low Voltage Series 8GB (2 x 4GB) 
Hard DriveOptical DriveOSMonitor
Samsung F3 & WD Black Plextor Windows 7 64bit BenQ XL2410T 23.6" 
KeyboardPowerCaseMouse
Das Keyboard Corsair TX750 Cooler Master HAF X ATX Full Tower Case Zowie EC1 
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