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New netbook keeps switching itself off

post #1 of 5
Thread Starter 
hello everyone, well I bought this netbook from ebay - pcworld it's PACKARD BELL Dot 710 Red 10.1" Netbook a few days ago, I've noticed the laptop works perfect with ac plugged in, but when I use it with just the battery, the laptop will randomly just switch off and wont turn on for 5mins or could be for hours, sometimes it wont switch off for maybe more than an hour. if i dissconnect the ac laptop will switch off sometimes aswell, battery is not on 0% would just like to confirm this. the battery is also 11.1V, wrong battery maybe or mobo is knackered? anyone experienced anything like this before?
My Angel
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My Angel
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II B50 x4 3.8ghz Asus M4A89GTD PRO Asus 5850 1GB Corsair Vengeance 8GB 1700MHz DDR3 (2x4GB) 9-9-... 
Hard DriveOSPowerCase
Samsung Spinpoint F3 1TB Windows 7 Pro x64 Coolermaster GX 650W Coolermaster HAF 912 Plus 
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post #2 of 5
What is the battery like check on Hwmointor and see how worn out the battery is (it will show a % the higher the number the worse it is)

I would send it back tbh and get them to replace it, it being pc world means they have a huge buying power so you wont get much hassle getting a replacement or refund
post #3 of 5
Thread Starter 
well They cant replace it no more left, so it would have to be a refund, such a shame was only 69.99,
My Angel
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II B50 x4 3.8ghz Asus M4A89GTD PRO Asus 5850 1GB Corsair Vengeance 8GB 1700MHz DDR3 (2x4GB) 9-9-... 
Hard DriveOSPowerCase
Samsung Spinpoint F3 1TB Windows 7 Pro x64 Coolermaster GX 650W Coolermaster HAF 912 Plus 
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My Angel
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II B50 x4 3.8ghz Asus M4A89GTD PRO Asus 5850 1GB Corsair Vengeance 8GB 1700MHz DDR3 (2x4GB) 9-9-... 
Hard DriveOSPowerCase
Samsung Spinpoint F3 1TB Windows 7 Pro x64 Coolermaster GX 650W Coolermaster HAF 912 Plus 
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post #4 of 5
They might not have any on their stock list to sell doesn't mean they Dont have any in the warehouse.

Email or call them explain to them they will always have some in reserve stock for said times
post #5 of 5
Thread Starter 
I had already emailed them, they can only offer me 10% refund, or send the item back for full refund, was hoping someone had experienced this and it was an easy fix, tbh was hoping it could be the battery.
My Angel
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II B50 x4 3.8ghz Asus M4A89GTD PRO Asus 5850 1GB Corsair Vengeance 8GB 1700MHz DDR3 (2x4GB) 9-9-... 
Hard DriveOSPowerCase
Samsung Spinpoint F3 1TB Windows 7 Pro x64 Coolermaster GX 650W Coolermaster HAF 912 Plus 
  hide details  
Reply
My Angel
(13 items)
 
  
CPUMotherboardGraphicsRAM
AMD Athlon II B50 x4 3.8ghz Asus M4A89GTD PRO Asus 5850 1GB Corsair Vengeance 8GB 1700MHz DDR3 (2x4GB) 9-9-... 
Hard DriveOSPowerCase
Samsung Spinpoint F3 1TB Windows 7 Pro x64 Coolermaster GX 650W Coolermaster HAF 912 Plus 
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Reply
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