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Microsoft Office Communicator 2007 R2 error message

post #1 of 4
Thread Starter 
I am receiving the following Outlook Integration Error:

"Office Communicator: "Communicator cannot retrieve contact information from Outlook. If this problem continues, contact your system administrator with this information.""

I use communicator for IM'ing and checking presences. There seems to be no issue with this functionality at all. Anyone seen this before and fixed it?

Thank you
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Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
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post #2 of 4
Are you using outlook on the machine you're using communicator with? If so have you downloaded the full address book? Tools > Send/Receive > Download Address book. Uncheck where it says "Download only changes since last send/recv" Have you tried rebuilding your OST file? Close outlook and communicator completely, navigate to C:\Documents and Settings\\Local Settings\Application data\Microsoft\Outlook for XP, C:\Users\\Local Settings\Application Data\Microsoft\Outlook for win7 and rename outlook.ost to something like outlook.old. Relaunch outlook and let it rebuild the OST, once it's done launch communicator.
post #3 of 4
Thread Starter 
I will try that, I have done a restart.
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
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Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
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post #4 of 4
Thread Starter 
Well I got into work this morning and the integration error was gone before I could try what you had said. When it happens again I will try and keep you posted.
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
  hide details  
Reply
Jango (Main Rig)
(23 items)
 
Edward (HTPC)
(16 items)
 
CPUMotherboardGraphicsRAM
Intel Core i7-4790 MSI ATX LGA 1150 Z97 PC MATE mobo EVGA GeForce GTX 1060 SC GAMING 16GB 
Hard DriveHard DriveHard DriveHard Drive
OCZ Agility 4 (OS) 1TB Hitachi (Data & Apps) 1TB Hitachi (Movies & other Multimedia) 750GB 
Optical DriveCoolingCoolingCooling
DVD±RW / ASUS USB 2.0 8x Slim external DVD Burner Cooler Master Hyper T4 NZXT Sentry Mix COOLER MASTER SickleFlow 120mm x2 
OSMonitorMonitorMonitor
Windows 10 Pro 64bit ASUS VS247H-P 23.6"  ASUS VH236H 23"  HP 27" 2560x1440 
KeyboardPowerCaseMouse
Logitech Illuminated Keyboard Corsair Professional Series HX850W CM Storm Trooper Razer Tron 
Mouse PadOtherOther
XTRAC Pads Ripper XL Rosewill Red USB 2.0 7 Port Hub With Power Adapter Creative HS-1000 Fatal1ty Gaming Headset 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 920 2.8GHz Socket AM2+ 125W Qu... ASRock A780GXE/128M AM2+/AM2 AMD 780G ATX ATI Radeon HD 4670 G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... 
RAMHard DriveHard DriveCooling
G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1... Hitachi 1TB 7200 RPM SATAII 3.0Gb/s Samsung 250GB 7200 RPM Enermax ETS T-40 T.B. SILENCE 
OSMonitorPowerCase
Windows 8.1 Pro 64 bit 47" Sony TV RAIDMAX HYBRID 2 530W Custom Wood Table 
  hide details  
Reply
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