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Probable Virus...

post #1 of 12
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Ok, my mate's given me his laptop to figure what's wrong with the thing. It blue screens every time u turn it on. Sometimes it can't even load up windows before it crashes.

Anyways, i whip out the hdd and plug it into my desktop. I try boot from it and can't. I run start up repair, and that doesn't help at all (wasn't really expecting it too to be honest, but hey). After that, I boot from my hdd and look my mates hdd, from his laptop, on my computer. I can see that the hdd has something like 2gb free space left.

This, coupled with everything else he's been saying which happens screams virus to me.

If this is the case, then it obviously must be reformatted. However, there is a lot of uni work, and coursework etcetc saved on it. When i plugged it into to my pc and saw the space left, it kinda confirmed virus to me, and as such I quickly turned off my pc and unplugged the hdd.

My question is this, is it safe to have this hdd plugged into my pc without screwing my pc up? If so, I'm thinking i might just get microsoft security essentials to scan the disk and get it to a useable stage where it's safe to copy work, music etc onto a storage hdd, ready to be copied back once a fresh install of win7 has been completed. Another worry is copying over the virus while doing this.

This is what i'm thinking at the moment. Does anyone have any other suggestions? I really don't want to mess up my pc in the process of trying to fix someone elses, and then have two duff computers.
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post #2 of 12
Easy solution, plug it into your computer again (only his drive) and boot from a Win 7 media (usb or disk, doesn't matter)
You can use the command prompt within the Win 7 recovery environment to copy the files he needs off.
If you need help with the commands to use then let me know.

EDIT: Make sure you scan the files before re-importing them to the new build!

You can see if you can boot to WRE fromhis Laptop as well, if not then that indicates a possible HW error anyway and it would explain the BSOD.
Edited by Mattyd893 - 11/3/11 at 7:21am
     
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post #3 of 12
Scan the disk with your MS security and copy what he needs over to a external drive, that he should buy or may already have. Also just because it only has 2GB free space doesn't mean it is a virus. I have seen PC's before that don't have adequate free space do similar things to what you are describing.
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post #4 of 12
Quote:
Originally Posted by newbrevolution View Post
Scan the disk with your MS security and copy what he needs over to a external drive, that he should buy or may already have. Also just because it only has 2GB free space doesn't mean it is a virus. I have seen PC's before that don't have adequate free space do similar things to what you are describing.
Agreed, however, it has BSOD, only 2Gb of space and is generally not playing the game. Why not re-format, and just to be on the safe side do as I wrote above.

You can also run other utilities on the disk using WRE.
     
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post #5 of 12
You can't just plug the hard drive into a different computer and expect it to boot, doesn't work that way.

Why do you think he has a virus? If he does it will probably be much simpler just to reinstall windows.

That is if your friend still has the windows disk and driver disks lying around. I hate when people ask me to fix their computers and then tell me they lost their windows 7 or recovery disks.
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post #6 of 12
Hook it up to your rig again, and boot from your drive. Download and install malwarebytes, see what it finds. After that just grab as much as you can off it and back it up, once both you are happy with what you've saved, reformat and do a fresh install.

It probably just corrupted the OS, I doubt it would hop drives. So scanning it is only assuring that your not carrying anything over on the files your saving
post #7 of 12
Quote:
Originally Posted by Mattyd893 View Post
Agreed, however, it has BSOD, only 2Gb of space and is generally not playing the game. Why not re-format, and just to be on the safe side do as I wrote above.

You can also run other utilities on the disk using WRE.
Sorry, didn't see your post before submitting mine.

On a side note though if all he needs is the files just plug it in scan and take them. Re-format the drive as you suggest and then copy back over (after virus scan) when completed. I don't see why one would want to try and boot from it...Plus if the lack of free space has nothing at all to do with the BSOD it could possible be a hardware issue in which re-formatting will be the test.
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post #8 of 12
Quote:
Originally Posted by james_ant View Post
I hate when people ask me to fix their computers and then tell me they lost their windows 7 or recovery disks.
^ This ^ That is why I have all of the consumer copies of Windows 7 in 32 and 64bit flavor. I don't even bother asking if customers have there disks anymore. All I care about is if they have a legal product key.
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post #9 of 12
Quote:
Originally Posted by newbrevolution View Post
Sorry, didn't see your post before submitting mine.

On a side note though if all he needs is the files just plug it in scan and take them. Re-format the drive as you suggest and then copy back over (after virus scan) when completed. I don't see why one would want to try and boot from it...Plus if the lack of free space has nothing at all to do with the BSOD it could possible be a hardware issue in which re-formatting will be the test.
Agreed. However.......... if ni the unlikely case it is a virus... isolation is important before it spreads, no guarantees that the AV will catch it. This is obviously quite an extreme scenario but doing it the way I mentioned with the cmd prompt minimises any risk as only specific files are copied and it is isolated from the remaining storage devices.
And yes, assuming the original media is still available to get to WRE or re-install!!
     
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SanDisk Xtreme 240GB Who Cares? Corsair H80 Win 7 Ultimate X64 
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Syncmaster 2494 Steelseries 6Gv2 XFX Pro 850W Silver 88%Eff CoolerMaster CM690 
Mouse
Logitech G500 
CPUMotherboardGraphicsRAM
I7 920 D0 @ 4.2Ghz Gigabyte X58A-UD3R XFX HD 5970 @ 950MHz & 1250MHz Mem 12GB Corsair Vengeance 8-8-8-24 
Hard DriveOptical DriveCoolingOS
SanDisk Xtreme 240GB Who Cares? Custom Loop Win 7 Ultimate X64 
MonitorKeyboardPowerCase
Samsung Syncmaster 2494 Steelseries 6Gv2 XFX Pro 850W Silver 88%Eff HAF 922 
Mouse
Steelseries Xai 
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post #10 of 12
Thread Starter 
Running virus scan at the moment. It's still running, but a message came up saying "preliminary scan results show that malicious or potentially unwanted software might exist on your system..."
Also, gave the bloke a call, turns out he does fill his hdd to the brim.
I wanted to try boot from the hdd earlier to see if the problem was with the hdd, or other hardware on the laptop because of the bsod. Although, it wouldn't surprise me if there are other problems lurking in the laptop.
Oh by the way, does anyone recommend any other programs to run to scan for viruses etc. Malwarebytes was one, i'll give that a go. I'm using ms essentials atm. Worth running anything else?
My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
4770k Asus Z87-Deluxe EVGA 760SC Corsair Vengence 
Hard DriveOptical DriveOSMonitor
Samsung 950 EVO Plextor px820sa Windows 10 Syncmaster px2370 
PowerCaseMouseMouse Pad
Corsair HX1050 Fractal Design Define S CM Storm Spawn Corsair 
Audio
Custom Amp 
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My System
(14 items)
 
  
CPUMotherboardGraphicsRAM
4770k Asus Z87-Deluxe EVGA 760SC Corsair Vengence 
Hard DriveOptical DriveOSMonitor
Samsung 950 EVO Plextor px820sa Windows 10 Syncmaster px2370 
PowerCaseMouseMouse Pad
Corsair HX1050 Fractal Design Define S CM Storm Spawn Corsair 
Audio
Custom Amp 
  hide details  
Reply
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